Sleep Number by Select Comfort Reviews

Former Employee – worked at Sleep Number by Select Comfort

Pros – Great sales training, good people

Cons – Pay structure changed too often

Current Employee – been working at Sleep Number by Select Comfort as a contractor for more than a year

Pros – Excellent work life balance, family style culture, work hard/play hard attitude

Cons – None that can be thought of

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Sleep Number by Select Comfort full-time for more than 7 years

Pros – Select Comfort sales you are making a difference in your customers lives. The product will change your life in many ways, it will help wit your health,relaxes and stress relief, weight control.
and you are well compensated for helping others.

Cons – As the company develops and grows it is just 26 years in the market it is going through a transition process to fine tune operations to better serve customers and this process keep you in an ever changing and your direction and work load is always growing and changing.

Advice to Senior Management – It is important to stay up with what your customers want at the same time don't loose focus on your associates they can become overwhelmed with to many different departments giving directions and trying to manage their time.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Sleep Number by Select Comfort full-time for less than a year

Pros – 40 hour work weeks, some weekends off, flexible schedule, hourly pay, commission, and bonus's. Great training, great tools, and friendly environment.

Cons – Work major holidays and some weekends.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Sleep Number by Select Comfort

Pros – * good training
* great for person new to sales
* salary + commission
* reasonable hours
* full time easy workload

Cons – * very corporately managed little room for new ideas or customization in your store to target customers
* BORING... you just sit there most days
* slim chance of promotion within company
* have to work weekends of you will not hit goal

Advice to Senior Management – Hire the right person for the right job and hire from within based on true numbers and KPI's not who tells you what you want to hear.

the person who speaks her mind gets blackballed and the puppet with no experience gets to manage. this needs to change

Current Employee – been working at Sleep Number by Select Comfort

Pros – Small box store, team spirit, fun to work, meet people and change lives.

Cons – Manager centric. Good Manager, good store. Bad Manager, bad store inviornment.

Advice to Senior Management – Continue to listen to your people.

Yes, I would recommend this company to a friend

Current Employee – been working at Sleep Number by Select Comfort

Pros – You don't have a supervisor staring down your back

Cons – lots of on the road driving

Yes, I would recommend this company to a friend

Current Employee – been working at Sleep Number by Select Comfort

Pros – Company cares about the people that work there and reward high performance with high pay.

Cons – Retail and weekend/evenings are required monthly and aggressive growth is expected.

Yes, I would recommend this company to a friend

Current Employee – been working at Sleep Number by Select Comfort

Pros – Guaranteed Hourly and Commission (No Draw System)
Commissions can be great if your goal is not astronomical and the up system is abided by
Frequent company updates on new products
Fairly Flexible Schedule during the week but not weekends
Usually small work crew 3-4 per store
Great health benefits
Selling By Numbers does work-if you take it upon yourself to tailor it to the individual's needs.
GREAT Product. I own one and it DOES help me sleep better.
Detailed process for advancing from Sleep Associate to Professional to Expert.
Not hard to sell beds, when someone is legitimately interested!
Ability to help people sleep better.
Few returns if you sell people the mattress they NEED and can comfortably afford instead of milking customer for every dollar.

Cons – *Note- I have only worked at one store, so this applies to it. I am not sure about others.*
Having to compete with your boss for sales. If SM doesn't abide by the up system policy then they can and will affect your ability to make money.
Mgrs can abuse schedules.
Pay scale for store bonuses are WAY out of whack between SMs and SPs.
PTO for SPs not fair, 1.4 hrs per week especially when there is NO sick time.
Mgr constantly wanting to "skill practice" which only purpose that serves is for them to bury your sales technique, especially if you are selling more than them.
Mgr will delegate his responsibilities to you (signage, inventories, checking shipments in), in order to sell more.
Limited Flexibility within Selling By Numbers. Can't treat customers like human beings.
Insane marketing ideas (telling people that there is a Sleep Number in their DNA)
Sales goals are inconsistent, you can sell the same amount one month but make WAY less.
No local advertising for smaller market stores. SMs and SP's have to get out and create own events, and find local radio sponsors.
Too Many Unwanted Phone Calls.
Will strip your commission in a heartbeat if you make a mistake, but will take ages if commissions need to be adjusted in your favor.
No advancement possiibilities if in a small market reigon.

Advice to Senior Management – Have DM's review SM's scheduling practices and their commitment to the companie's written "UP" policy.
Have DMs respond to individual store managers in a timely fashion.
Increase local advertising for smaller market stores. We can't all live in cities with 1-2 mill populations.

Current Employee – been working at Sleep Number by Select Comfort

Pros – Competitive pay. Good medical benefits package.

Cons – Employees not located in MN office are not included in meetings regarding matters that affect them.
Employees at corporate office receive holiday pay, store and delivery employees do not.
Corporate employees are given opportunities several times each year to purchase merchandise for $20 or less while store and delivery do not.

Advice to Senior Management – Remember that without retail and delivery you would be out of business.

Yes, I would recommend this company to a friend