Subway

  www.subway.com
  www.subway.com

Subway Reviews

Updated 17 December 2014
Updated 17 December 2014
1,228 Reviews
3.1
1,228 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Subway President Fred DeLuca
Fred DeLuca
422 Ratings

Review Highlights

Pros
  • At the right franchise you will get free food which is a huge bonus if you're making subway wages (in 98 reviews)

  • Flexible hours if you are up front right away about what you need (in 77 reviews)


Cons
  • They want you to work for minimum wage while being given more and more responsibility (in 99 reviews)

  • You don't get paid much above minimum wage, and there is not much room for advancement (in 19 reviews)

More Highlights

411 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Good & bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Subway Sandwich Artist in Derby, England
    Current Employee - Subway Sandwich Artist in Derby, England

    I have been working at Subway part-time (less than an year)

    Pros

    Friendly customers, always something to do and a free 6 inch sub every 4 hours worked plus free soft drinks during shifts.

    Cons

    Poor management, lack of communication (not informed about when my next shift is, having to chase lots of things up, had to keep on asking training information, placing me on shifts when I told them I was on holiday...). Also staff (co-workers) can be rude, impatient and unwilling to help.

    Advice to ManagementAdvice

    Make some of the unit/area managers happier please! It's hard to work with people that are just so rude.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    lack of training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Sheffield, England
    Current Employee - Store Manager in Sheffield, England

    I have been working at Subway full-time (more than an year)

    Pros

    quick pace
    good staff
    flexible
    lots of responsibility

    Cons

    long hours
    low salaries
    long hours
    head office make little sense
    overbearing management
    lack of training

    Advice to ManagementAdvice

    pay your staff more then they wont mind pulling 19 hour shifts and showing a bit of loyalty to you

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Mixed Bag

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sandwich Artist in Leeds, England
    Former Employee - Sandwich Artist in Leeds, England

    I worked at Subway part-time (more than 3 years)

    Pros

    Really good colleagues, straightforward and often rewarding work, flexible hours and generally good store managers, store was normally busy and thus shifts went quickly.

    Cons

    Zero-hour contracts, drunk and difficult customers, little incentive for employees to work harder, franchise unwilling to adequately invest in the store (equipment often broken), little opportunity for career progression (supervisory roles consisted of lots more responsibility for negligible wage increase).

    Advice to ManagementAdvice

    Better treatment of staff and more effective training would ensure better staff retention and better customer service

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Job was ok. But despite being efficient in my job, and working for nearly 2 years, I did not get any increment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sandwich Artist in Oxford, England
    Former Employee - Sandwich Artist in Oxford, England

    I worked at Subway part-time (more than an year)

    Pros

    Customers
    easy to pick up the routine

    Cons

    Salary
    no double pay on xmas

    Advice to ManagementAdvice

    give yearly increments.
    and pay double for public holidays

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Not bad could be worse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor in Southampton, England
    Current Employee - Supervisor in Southampton, England

    I have been working at Subway part-time (more than an year)

    Pros

    If you work long enough with the company you get good hours, of course that depends if you are a good worker. All you need to do is clean and make sandwitches , which is not really hard to do.

    Cons

    Since I work night shifts and there are a lot of clubs and pubs around you get some drunk customers , but usually nothing to worry about. Sometimes of course there are fights and such, but usually it is pretty funny to watch.

    Advice to ManagementAdvice

    Pls switch the menu board to the old ones, because the new menu boards look very cheap and they confuse costumers (sometimes).

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    hard work, but without any incentives or chances of advancement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England

    I have been working at Subway

    Pros

    You can meet a lot of interesting people. it is a good way to brush up on your customer service skills.

    Cons

    being a franchise it's not as rewarding as working for a big company. there are no real reasons for you to do a really good job. no rewards.

    Advice to ManagementAdvice

    communication is a real issue. different managers say different things confusing the working guys.

    Doesn't Recommend
    Approves of CEO
  8.  

    Franchise good, corporate not so much.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Lead
    Current Employee - Shift Lead

    I have been working at Subway full-time (more than an year)

    Pros

    Crew acted as work family
    Fast paced
    Good crew
    Free sandwich per shift
    Unlimited fountain drinks

    Cons

    Some slackers
    Can be stressful
    Free sandwich per shift--if you work 8 hours you get one 6" sub, if you work a 2 hour shift you also get one 6" sub

    Advice to ManagementAdvice

    Be there for your crew

    Doesn't Recommend
    Positive Outlook
  9.  

    fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sandwich Artist in Los Angeles, CA (US)
    Current Employee - Sandwich Artist in Los Angeles, CA (US)

    I have been working at Subway part-time (less than an year)

    Pros

    it was fun working there

    Cons

    the pay was not good

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
  10.  

    Great for Students

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Subway Sandwich Artist in Olympia, WA (US)
    Former Employee - Subway Sandwich Artist in Olympia, WA (US)

    I worked at Subway part-time (more than an year)

    Pros

    Flexible part time hours, they were always happy to work with me and accommodate my class schedule. My managers were always nice to me. The district manager trusted us enough to work out our own shift swaps, and were good about any feedback or issues we had.

    Cons

    The biggest thing I saw, the reason I never pushed for a promotion, was that I saw the benefits to being promoted- to shift leader or manager, as nothing compared to the added stress. Shift leaders- who would be asked to open the store and do morning inventory (they'd usually come around 5:30 or 6) and train new employees, would only see a $0.06 raise, and while the managers would receive a significant pay bump, I saw several cases where co-workers didn't receive their manager's bonus for months after getting the promotion- while assuming all the responsibilities of a manager.

    Advice to ManagementAdvice

    Make sure to be straight with your employees- explain changes in policy, and if you promote someone, make sure that they get their benefits right away. Otherwise, you get unhappy staff, which then under perform or quit, and you gotta train someone else.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Well,well,wel..

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Subway

    Pros

    Feeling like an artist for making beautiful SANDWHICHES

    Cons

    Working environment is kinda okay

    Doesn't Recommend
    Neutral Outlook

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