Subway Reviews

Updated 28 August 2014
Updated 28 August 2014
1,050 Reviews

3.1
1,050 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Subway President Fred DeLuca
Fred DeLuca
366 Ratings

Review Highlights

Pros
  • At the right franchise you will get free food which is a huge bonus if you're making subway wages (in 81 reviews)

  • Flexible hours, easy basic tasks, fast pace environment so always something to do (in 63 reviews)


Cons
  • cleaning, not much room for advancement - stuck at minimum wage indefinitely (in 79 reviews)

  • You don't get paid much above minimum wage, and there is not much room for advancement (in 17 reviews)

More Highlights

355 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Mixed Bag

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sandwich Artist  in  Leeds, England
    Former Employee - Sandwich Artist in Leeds, England

    I worked at Subway part-time for more than 3 years

    Pros

    Really good colleagues, straightforward and often rewarding work, flexible hours and generally good store managers, store was normally busy and thus shifts went quickly.

    Cons

    Zero-hour contracts, drunk and difficult customers, little incentive for employees to work harder, franchise unwilling to adequately invest in the store (equipment often broken), little opportunity for career progression (supervisory roles consisted of lots more responsibility for negligible wage increase).

    Advice to ManagementAdvice

    Better treatment of staff and more effective training would ensure better staff retention and better customer service

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Job was ok. But despite being efficient in my job, and working for nearly 2 years, I did not get any increment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sandwich Artist  in  Oxford, England
    Former Employee - Sandwich Artist in Oxford, England

    I worked at Subway part-time for more than a year

    Pros

    Customers
    easy to pick up the routine

    Cons

    Salary
    no double pay on xmas

    Advice to ManagementAdvice

    give yearly increments.
    and pay double for public holidays

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Not bad could be worse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor  in  Southampton, England
    Current Employee - Supervisor in Southampton, England

    I have been working at Subway part-time for more than a year

    Pros

    If you work long enough with the company you get good hours, of course that depends if you are a good worker. All you need to do is clean and make sandwitches , which is not really hard to do.

    Cons

    Since I work night shifts and there are a lot of clubs and pubs around you get some drunk customers , but usually nothing to worry about. Sometimes of course there are fights and such, but usually it is pretty funny to watch.

    Advice to ManagementAdvice

    Pls switch the menu board to the old ones, because the new menu boards look very cheap and they confuse costumers (sometimes).

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    hard work, but without any incentives or chances of advancement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  London, England
    Current Employee - Anonymous Employee in London, England

    I have been working at Subway

    Pros

    You can meet a lot of interesting people. it is a good way to brush up on your customer service skills.

    Cons

    being a franchise it's not as rewarding as working for a big company. there are no real reasons for you to do a really good job. no rewards.

    Advice to ManagementAdvice

    communication is a real issue. different managers say different things confusing the working guys.

    Doesn't Recommend
    Approves of CEO
  6.  

    Excellent Food Standards but poor employee treatment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sandwich Artist  in  Wollongong (Australia)
    Former Employee - Sandwich Artist in Wollongong (Australia)

    I worked at Subway full-time for more than a year

    Pros

    The tagline is true - Subway food is very fresh and methods of preparation and food storage are second to none. All the food you create is clean and it teaches you how to prep food carefully if you're pursuing a job in hospitality.

    Cons

    Petty office culture - managers have people they like and people they dont. If I ever made friends with an employee the roster would be changed so I never worked with them. The harder you work the more inconvenient it becomes - was rewarded with hard work by covering shifts people didn't want to do - Saturday Nights then Sunday Mornings. Had to get out of there.

    Advice to ManagementAdvice

    Treat your staff with respect and allow them to enjoy their jobs whilst delivering good customer service. Don't punish an employee for being loyal and working hard.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    It was money.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Subway Sandwich Artist  in  Billings, MT (US)
    Former Employee - Subway Sandwich Artist in Billings, MT (US)

    I worked at Subway part-time for more than a year

    Pros

    I had an awesome boss who usually tried to accommodate school and life as best she could for all her employees.

    Cons

    There's only a tiny margin for raises, and getting a promotion, depending on the owners is really sketchy. It took over a year before they would clear the store manager of one store to train one of her employees as an assistant manager.

    Advice to ManagementAdvice

    Come to consensus about how your stores should be run (if you own multiples). It really sucks having to redo the layout of the store every time the other manager comes in.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  8.  

    Sandwich Artist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Subway part-time for more than a year

    Pros

    Good first job, very easy, training only takes about a day of your time

    Cons

    very disorganized, depending on who your manager is, can be very strict at times.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Eh.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sandwich Artist  in  Upland, CA (US)
    Former Employee - Sandwich Artist in Upland, CA (US)

    I worked at Subway part-time for less than a year

    Pros

    If you're barely starting out working, Its a good place and environment to work at. You learn how to give great customer service, multitask making sandwiches, and handling money. The pay isn't bad, neither is the commute, which was close by my house.

    Cons

    The management where I worked at in my opinion was really rude. And to be honest, very unhelpful. In my situation, I had to wear the plastic gloves they use to make sandwiches in order to bust the tables because when the sanitation liquid came in contact with my hands, they would peel. Everyone else had no problem with this because it was minor, but in my case, my hands peeled extremely, and it was visibly seen by the customer. I ended up leaving this workplace because they just did not care much about their employees. The manager had no one nice bone in her body.

    Advice to ManagementAdvice

    Appreciate your employees, otherwise you will be hiring all the time. Have a smile on your face and let your newly hired employee know that they will get the hang of the job. Eyes peeling out at them like they aren't worth anything will only make them hate the company. All in all, have a better attitude towards the employees, not just putting on a fake smile for your customers. Your not fooling anyone.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Eat fresh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Poughkeepsie, NY (US)
    Current Employee - Manager in Poughkeepsie, NY (US)

    I have been working at Subway full-time for more than 5 years

    Pros

    Flexibility with hours and schedules

    Cons

    No healthcare, dental, eye, 401K, overtime, holiday pay

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11.  

    i8 worked at 2 differnet subway so depnts on which one

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sandwich Artist  in  Milan, TN (US)
    Former Employee - Sandwich Artist in Milan, TN (US)

    I worked at Subway part-time for more than 3 years

    Pros

    i love my co worker they were great people worked hard

    Cons

    the custom would pusk workers botton to get the upset to get free food

    Advice to ManagementAdvice

    custom are not always right

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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