Telefónica

  www.telefonica.com
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Telefónica Reviews

Updated Jun 19, 2014
All Employees Current Employees Only

3.4 171 reviews

69% Approve of the CEO

Telefónica President Cesar Alierta

Cesar Alierta

(35 ratings)

70% of employees recommend this company to a friend

Review Highlights

Pros
  • Nice culture overall (just not in the team I was working in) and work life balance(in 19 reviews)

  • Promote flexible working / allow working from home, where role permits(in 13 reviews)


Cons
  • Faceless organisation where if you work in the extremities then you don't get a look-in from senior management(in 9 reviews)

  • Lack of appreciation and work life balance(in 4 reviews)

30 Employee Reviews Back to all reviews
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    • Culture & Values
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    Telefonica

    Sales Executive (Current Employee) Slough, Berkshire, South East England, England

    ProsAmazing place and people top work with. Fast paced and a great work ethic.

    Consno downsides to this company.

    Advice to Senior Managementkeep up the good work

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Very good

    Anonymous Employee (Former Employee)

    ProsPlenty of earning opportunity and was able to progress to assistant branch manager within eighteen months. Very supportive team too.

    ConsFaceless organisation where if you work in the extremities then you don't get a look-in from senior management. Before I left they started to squeeze rewards structure and their mystery shopping should never have been the decider on whether a bonus is paid or not. It put too much pressure on staff.

    Advice to Senior ManagementReview staff rewards and client feedback models.

    Yes, I would recommend this company to a friend

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    • No Opinion of CEO

     

    Company in transition

    Anonymous Employee (Former Employee)

    ProsLots of energy and passion, flexible working

    ConsComplexities of organisation can make decisions slow

    Advice to Senior ManagementSimplify

    Yes, I would recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
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    good work environment accross business

    Test Engineer (Current Employee) London, England

    ProsGood colleagues, magnifient knowledge, vibrant ideas

    Consbad communication between departments best business in the world

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Extremely good company to work for with great career progression opportunities once in

    Anonymous Employee (Former Employee)

    ProsForward thinking, professional, fun challenging

    ConsYou need to be a team player

    • Work/Life Balance
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    Fast paced delivery environment with a focus on getting the Employee Experience right

    Human Resources Consultant (Current Employee) Slough, Berkshire, South East England, England

    ProsGreat environment, both in terms of the physical environment but also the atmosphere

    Very positive focus on Customer Service and satisfaction

    The employee experience is genuinely something that they work hard on

    Competitive package and great flexible benefits

    ConsMany Line Managers seem to be promoted due to technical abilities or previous experience and don't necessarily have the skills to be great people managers which can impact the employee experience. There is no "induction" for new line managers to help them through this transition

    Limited after work social interaction due to campus location (Slough)

    Some decisions can take too long and normally involve going far up the LM chain - there's not much confidence in the LM's to make proactive decisions, even if the rhetoric says otherwise

    Telefonica own O2 which gives them great financial backing and O2 are positively impacting on Telefonica, however for larger scale projects it can severely impact the pace of decisions.

    Significant stakeholder management is needed at all levels to work around the above two points and also the "politics" of cross functional decisions

    Advice to Senior ManagementPut more focus on Line Manager capability, especially at the point of promotion
    Delegate decision making and empower middle managers. Encourage greater risk taking and don't burn people if they get it wrong initially - the rewards are more likely to be greater than the risks.
    Ensure expectations are realistic on large scale projects where multiple countries are involved - be open and honest with employees on the comms around this as well - they'll understand

    Yes, I would recommend this company to a friend

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    • No Opinion of CEO

     

    Good company,marketable left with few marketable skills

    Allpication Analyst (Former Employee) Leeds, England

    ProsExcellent company with great benefits linked to the music and data sides of the business. Very old technologies used in parts of IT so not great for technical career growth but you'd have to be a fool not to develop excellent general skills in business side of IT. Most contracts since have proved O2 is very professional with its head screwed on.

    ConsTerrible management of offshore contractors leaves gaping holes in applications that are probably put there as deliberate money spinners for the developers off shore. Offshore guys confided that brown paper bags change hands regularly to allow money spinners into production.

    Yes, I would recommend this company to a friend

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    Systems Administrator and Infrastructure Leader

    Anonymous Employee (Former Employee)

    ProsGreat Place to Work and to learn, the biggest telecommunications private employer in Venezuela

    ConsThere is no chance to move with Telefonica to another countries where company is working, if your are working at Venezuela at operational team.

    Advice to Senior ManagementEvery body should have a career plan, that would be known by employer an HR.

    Yes, I would recommend this company to a friend

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    Great Opportunity

    Planning Coordinator (Former Employee) Caracas, Capital District (Venezuela)

    ProsIr is a great Company worldwide thats has a good Enviroment. It is in the Top 3 of Great Place To Work in Venezuela for the past 5 years. Every day you learn a lot about the business. Has excellent benefits and nice people.

    ConsAs it is a big company sometimes can be hard to manage changes as it grows. People has too get use to have changes, for their own good.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Great company

    Anonymous Employee (Former Employee)

    ProsPeople focused
    Great culture
    Lots of training
    Fast moving

    ConsTough industry but makes for a more challenging role

    Advice to Senior ManagementKeep it up

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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