The Children's Place

  www.childrensplace.com
  www.childrensplace.com

The Children's Place Reviews

Updated 22 October 2014
Updated 22 October 2014
533 Reviews
2.1
533 Reviews
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The Children's Place President & CEO Jane Elfers
Jane Elfers
248 Ratings

Review Highlights

Pros
  • Employee discount is good especially since it can be used on all sale and clearance (in 38 reviews)

  • Good money, good quality clothing, great discount on the clothes (in 24 reviews)


Cons
  • Associates are expected to train upper management when unqualified management is hired (in 53 reviews)

  • Need to have more hours then they give for Back to School, Christmas, and floor sets (in 31 reviews)

More Highlights

119 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Not so bad, but training isn't that great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Lead in Columbus, OH (US)
    Current Employee - Sales Lead in Columbus, OH (US)

    I have been working at The Children's Place part-time (less than an year)

    Pros

    Friendly staff, time off requests are easy to be made, company values are strong, they seem to want to check on you often; which is good if you feel overwhelmed. They also seem to move up the ladder fairly quick, which is also nice.

    Cons

    Not too much of a discount, they want to keep their managers late but don't want to pay them overtime, they try to train you for harder jobs; but only want to train you for around 3 days, they're very disorganized in their back room (which is where the product is) and they constantly are over-staffed or under-staffed, which screws people out of hours.

    Advice to ManagementAdvice

    DISCUSS THINGS WITH YOUR EMPLOYEES! We aren't mind readers, and we don't know what's going on unless management tells us. Don't short the training hours, I can't train someone if you don't give me the hours to do so.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Horrible!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in New York, NY (US)
    Former Employee - Sales Associate in New York, NY (US)

    I worked at The Children's Place part-time (less than an year)

    Pros

    Cute Clothing for kids!

    Cons

    Hired me but never gave me more then 10hrs a week

    Advice to ManagementAdvice

    Stop going to the Hamptons and be a manager!!!!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Good and Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Lead in Oak Brook, IL (US)
    Current Employee - Sales Lead in Oak Brook, IL (US)

    I have been working at The Children's Place part-time (more than an year)

    Pros

    During the winter, traffic is low and the atmosphere is more relaxed and peaceful. The employees are super nice and polite.

    Cons

    Getting a raise is difficult because it depends on the teams performance altogether. Customers tend to get more rude and think they are entitled to a coupon without presenting one.

    Advice to ManagementAdvice

    You get to say you had the opportunity to move up

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Good morale

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Del Rio, TX (US)
    Former Employee - Sales Associate in Del Rio, TX (US)

    I worked at The Children's Place part-time (more than an year)

    Pros

    Fun coworkers
    Friendly manager
    Flexible
    Friendly customers

    Cons

    Not enough hours
    Too many tasks at once
    Don't get properly trained

    Advice to ManagementAdvice

    Offer more hours for people that want/need them badly
    Train new employees properly and don't just expect them to know how to do everything right away

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Must be immune to stress.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager

    I have been working at The Children's Place full-time

    Pros

    Fast-paced environment, no "down time", diverse and interesting applicant pool. Music is okay, but can get annoying at times.

    Cons

    Constantly changing rules/ procedures, we almost always receive directions on a project after it is due. Sending instructions that make no sense/ have no discernable way to execute them without extensive planning (which isn't part of store level's job) Store managers are stressed by how little hours they get to staff their store and get a million+ things done every day. information that always changes offers no updates; it's up to managers to remember to check for updated info (like we're expected to know what we don't know) upper field management doesn't always come from a store (not promoted from within), so they don't really understand the issues we have with certain things, even after we explain why it is we can't or shouldn't do something.

    Advice to ManagementAdvice

    Spend more time in your stores helping your management staff! Roll up your sleeves and sort shipment, or help execute a floor set. Showing us rather than telling us is the best way we can all benefit.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Assistant Manager expectations/rewards

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager in Rochester, NY (US)
    Former Employee - Assistant Store Manager in Rochester, NY (US)

    I worked at The Children's Place full-time (more than 5 years)

    Pros

    Good 401k. Awesome vacation pkg. U get $bonuses as long as u leverage payroll ie Sell more merchandise than payroll hours given to achieve $x sales...only got this once. Payout of $30.00. In my 2 yrs of working for them. I had great ssm when I was hired, but she got transferred and I got stuck with a manager that expected me to do everything, while she was "out sick" or on a "vacation" ... mind u these vacations usually took place during our BackToSchool Sales or just before a Company visit. I should have transferred with the SSM that hired me... I would have been trained better as a pier Not just an employee.

    Cons

    Conversion...30% daily i.e.. each customer that walk in Buys something. DOR- division of responsibility. My SSM, I was left with, never gave me any "props" always a poor mark or a "u don't do enough" complaint. I cannot force people to open Charge Cards. I cannot, empty all the freight, get it all put away perfectly, do your schedule, do all the transfers, set all the Windows and floorsets and make our Store Sales of at least $4000.00 a day without some other manager actually being IN the store to help on occasion. And O by the way keep the store clean and neat and smile at all the customers and personally help all the customers. Also, we had DM Conference. Call's weekly...which she usually missed. "DM?'s. "Why didn't you make your sales...what is your selling plan this week? Why wasn't all the freight processed? Why did u call in people this week you don't have the sales to say it's OK to call in more people?!" "Really?! Why don't u ask to speak to your SSM? ... whatever!

    Advice to ManagementAdvice

    Upper Management should hold their SSM Accountable...they should check on them to see if they are actually in the store. They should make sure their SSM is training their Assistant Managers to do what is expected of them...not just finding fault with them. The SSM should be In Store During PEAK Season... but I have worked retail long enough to know...Upper Management probably could care less about their Store "filler" associates...They just want the SSM to have their sales goals met any way they get it, is fine. .. just don't let the District $$ show a decrease. DMs should hire SSM that want to be In Store and encourage their Team to move up and guide their Team with Support for successful sales.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Not a good job to have while in school.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Associate in Selma, TX (US)
    Former Employee - Sales Associate in Selma, TX (US)

    I worked at The Children's Place part-time (more than an year)

    Pros

    It was a basic retail job. Holidays and peak seasons are busy which makes hours better.

    Cons

    The managers did not work well with my schedule. I informed them that I was a senior in high school and could only work weekends, and early evenings during the week, but that didn't stop them from having me scheduled late getting out of work after midnight.

    Advice to ManagementAdvice

    Don't hire people if you don't want to work with their availability.

    Doesn't Recommend
    No opinion of CEO
  9.  

    Ok place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Lead in Pitts, PA (US)
    Current Employee - Sales Lead in Pitts, PA (US)

    I have been working at The Children's Place part-time (more than 3 years)

    Pros

    Love the clothes, good quality. Employee discount is pretty nice. Associates work well with each other to accomplish goals.

    Cons

    Need to have more hours then they give for Back to School, Christmas, and floor sets. We don't have magic wands. Higher pay rate would be nice.

    Advice to ManagementAdvice

    Stop having so many updates, especially around busy times. Things don't need to be moved 5 times in 2 weeks.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Sales Associate

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Children's Place

    Pros

    Great Place to work, good pay, flexible schedule with school, good discount

    Cons

    Working holidays, not much room to move up

  11.  

    Too many tasks, not enough payroll to complete them.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Lead in Saginaw, MI (US)
    Current Employee - Sales Lead in Saginaw, MI (US)

    I have been working at The Children's Place part-time (more than an year)

    Pros

    30% discount, even on top of sales and clearance.

    Cons

    There aren't enough hours to complete the tasks assigned.

    Advice to ManagementAdvice

    We struggle with payroll weekly, we are currently so deep in stock that our backroom is almost impossible to walk though but we don't have the payroll to process it and we are continuously receiving 12-20 more boxes daily. The pay is not competitive with other stores, but the discounts are better. Though, if you don't have kids, the discount isn't a good enough perk to make up for the pay.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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