Thomas Cook
3.4 of 5 29 reviews
www.thomascookgroup.com Peterborough, United Kingdom 5000+ Employees

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3.4 29 reviews

                             

100% Approve of the CEO

Thomas Cook Group CEO Harriet Green

Harriet Green

(9 ratings)

56% of employees recommend this company to a friend
9 Employee Reviews Back to all reviews
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Great people, unorganized management and systems.

Litigation Support Executive (Former Employee)
Bradford, Yorkshire and the Humber, England

I worked at Thomas Cook full-time for less than a year

ProsThe people that work there are amazing! Everyone works as a team and tries to make it work.

ConsThe business does not always make the best decisions. The programs they use are horrible. Business structure is a bit odd.

Advice to Senior ManagementStreamline programs and work structure.

No, I would not recommend this company to a friend

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Mediocre at best

Marketing Manager (Former Employee)
Peterborough, England

I worked at Thomas Cook full-time for more than a year

ProsFun people, decent travel perks, AGMs

ConsIt's in Peterborough which is a bit of a hole

Advice to Senior ManagementSetup an ecommerce office in London.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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A nice working experience, if you're under 30

Customer Service Manager (Former Employee)
Glasgow, Scotland

I worked at Thomas Cook full-time for more than a year

ProsGreat initial training, both for sales as well as for destinations. Pleasant working environment, average salaries, not based on experience

ConsIdeal for people coming out of school, or with an HND. Unsuitable for people over 30.

Yes, I would recommend this company to a friend

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Thomas Cook review

Analyst (Current Employee)
London, England

I have been working at Thomas Cook full-time for more than a year

ProsWell established company, recognized brand, interesting industry.

ConsUnclear strategic direction, too much politics.

Advice to Senior ManagementMake things simple.

No, I would not recommend this company to a friend

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Sears Travel Service operated by Thomas Cook Canada

Anonymous Employee (Former Employee)

I worked at Thomas Cook for more than 10 years

ProsGreat co-workers,
Great Customers
Good suppliers

ConsToo numbers focused
Not enough marketing support
No support from Senior Management
Threats if performance is not at their perceived level. $50.00 revenue per hour is not a realistic goal in this economy or marketing place.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Interesting but company not well managed

Anonymous Employee (Former Employee)
Paris (France)

I worked at Thomas Cook full-time for more than a year

ProsOpportunities if you are willing to seize them

ConsTop management not always very competent

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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a

Anonymous Employee (Current Employee)

I have been working at Thomas Cook

Prosnice people, nice food, nice garden, discounts on travel

Conslow salary, not always clear goals

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Great experience within the realms of HR

Anonymous Employee (Current Employee)

I have been working at Thomas Cook

ProsGreat people, great staf discounts

ConsLong hours, lack of recognition, jobs for boys

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good

Anonymous Employee (Current Employee)

I have been working at Thomas Cook

Prosflexibility, good environment, good culture. good location. good office experience. good place for people who doesn't have job experience. ok overall.

Conssalary is not good, benefit is good. travel benefit is not good. no room for growth, Place needs more professionalism

Advice to Senior Managementneed to be more professional. Need to remove partiality. need to appreciate employee. need to be proactive when issue comes up

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Glassdoor is your free inside look at Thomas Cook reviews and ratings - including employee satisfaction and approval ratings for Thomas Cook CEO Harriet Green. All 9 reviews are posted anonymously by Thomas Cook employees.