Towers Watson

www.towerswatson.com
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Towers Watson Reviews

Updated 10 January 2015
Updated 10 January 2015
39 Reviews
1.0
39 Reviews
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Towers Watson CEO John Haley
John Haley
39 Ratings

Review Highlights

Pros
  • I like that they focus a lot on employee health and work/ life balance (in 30 reviews)

  • Flexible work environment depending upon the office and the manager (in 29 reviews)


Cons
  • A lot of reviews have quoted an excellent work/life balance but I don't see it (in 52 reviews)

  • No work life balance during peak seasons (in 12 reviews)

More Highlights

39 Employee Reviews Back to all Reviews

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  1. 1 person found this helpful  

    Incompetent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Actuarial
    Current Employee - Actuarial

    I have been working at Towers Watson full-time

    Pros

    Not a single thing is good

    Cons

    As a junior actuary I want to learn. To grow. To become the best at what I do.
    All I have done for the past year was cleaning data. When confronting management about this, they confirm that this will continue for the next 4 to 5 years, and even worse even people with 12 years of experience are still doing this.

    The methods we use are out-dated to say the very least. In our whole office there are only 3 people who knows how to program in VBA. If I suggest a better approach it is shot down almost immediately.

    I compare myself to my other actuarial friends in other companies and they are doing far more advanced things after 3 or 4 months than what I am doing after 1 year.

    The junior actuaries hired (and a large number of senior actuaries as well), are completely useless as well with one girl who will become a qualified actuary in a few years asked me (to mention one of the few stupid questions) how to concatenate 2 cells in excel.

    Another asking me what SC is exactly after working at TW for 7 months...

    Good talent is leaving TW.

    Advice to ManagementAdvice

    DO NOT EMPLOY IDIOTS. Set up a testing system in which candidates much attain a certain level to be considered to join TW.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Towers Watson Response

    Oct 09, 2014Segment Lead Recruiter

    Thank you for taking the time to write a review. We're disappointed to hear your negative comments. We have a graduate recruitment process with a vigorous assessment criteria, which we hope ensures ... More

  2. 2 people found this helpful  

    Used to be great as Towers Perrin .... but that was ages ago!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant in London, England
    Current Employee - Consultant in London, England

    I have been working at Towers Watson full-time (more than 3 years)

    Pros

    - remnants of intellectual capital still make it a good consultancy compared to the big four (who suck in human resource consultancy);
    - aspires to be the mckinsey of strategic HR ... and on occasion does a good job!

    Cons

    - little shop mentality all over the business - a cottage industry like behaviour amongst pricipals who will give projects to their favourites, shutting out new talent or those that could outshine them
    - will they EVER reward their consultants with market rates .... ironical for a reward consultancy to not drink its own coolaid
    - very unfriendly to consultants with young families or those due to go on maternity etc (though they say its worse at the big four)

    Advice to ManagementAdvice

    - have been losing or not winning for a long time ... something is wrong
    - reward your peeps ...

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Towers Watson Response

    Oct 09, 2014Segment Lead Recruiter

    Thank you for your review. As mentioned in a previous comment we have recently carried out work around maternity leave which is hopefully a positive step.

  3. 1 person found this helpful  

    Disconnected, no job security

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Developer
    Former Employee - Software Developer

    I worked at Towers Watson full-time (more than 3 years)

    Pros

    Many of the clients and actuaries that we worked with were very friendly and intelligent.

    Cons

    Accepting this job was the worst mistake of my career, which I've thankfully recovered from since. A lot of time was wasted on internal processes and objectives were very vague. I know people who were forced to leave for reasons that were contrived. They have had much more success at other companies since, with much higher salaries.

    There doesn't seem to be enough awareness of competing technologies.

    Advice to ManagementAdvice

    Find ways to keep your best employees, enjoy themselves and be productive. Find ways to leverage and develop the skills of your employees and allow them to engage with their broader professional communities.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Towers Watson Response

    Sep 30, 2013Segment Lead Recruiter

    Thank you for taking the time to write a review and for your positive comments about the people who work here. Your constructive feedback will be passed on.

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  5. 1 person found this helpful  

    Glorified secretary, occasionally does basic arithmetic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England

    I have been working at Towers Watson full-time

    Pros

    Good people here if you can find them but they have all left.
    With the amount of people gone now, if you are a junior client consulting analyst you are able to go to client meetings in your first year, but is that really a good trade-off?

    Cons

    Your hard work is rewarded with more admin and coordination work. Most of your day is spent chasing people and writing up invoice summaries.
    Juniors are expected to only do admin and billing for about 3-4 years until you make consultant. When you bring this up to managers, they only solidify that sentiment and ask you to be patient.
    Low compensation.

    Advice to ManagementAdvice

    Think about why your analysts are leaving.
    Think about the business model, loyalty is not a business model in this paradigm shift.
    There is a gap between all levels of employees. What you think works may not work for your junior tier.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Bad management, lack of communication

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate in London, England
    Current Employee - Associate in London, England

    I have been working at Towers Watson full-time (more than a year)

    Pros

    The people you generally work with are really nice and generally quite helpful.
    Company pays for any study you want to do.

    Cons

    Management is poor in terms of communicating to employees leading to lack of team moral and motivation. Projects aren't planned properly meaning no organisation, work being rushed and having to be redone, etc.

    Advice to ManagementAdvice

    Listen to your employees and take their thoughts into consideration

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    dreadfull local management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Pensions Administrator in Welwyn Garden City, England
    Former Employee - Senior Pensions Administrator in Welwyn Garden City, England

    I worked at Towers Watson full-time (more than 5 years)

    Pros

    job to pay your bills

    Cons

    people are treated there like dirt, promotions by who you know and not what you know

    Advice to ManagementAdvice

    the big bosses need to put system in place where they can monitor technical knowledges and human skills of their managers on an annual basis by requesting feedback from all employees under the particular manager

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 3 people found this helpful  

    Get on the conveyor belt, don't be ambitious, don't expect positive change. I'd suggest you dont bother!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in London, England
    Current Employee - Analyst in London, England

    I have been working at Towers Watson full-time (more than 3 years)

    Pros

    Exceptional colleagues that keep you sane during the daily grind. CFA/FIA paid for and adequate study support. Exposure to a range of departments.

    Cons

    Management completely disintegrated from analysts. Pay is extremely low until senior management, which is freely admitted. You won't get promoted quickly by being good or working hard, you are put on a conveyor belt and expected to be happy with it. Bonus is a joke again until more senior and you have to wait for seniors to die/retire/leave before positions are made available.

    London office is depressing and dull. Sometimes work 8am - 10pm whilst seniors leave at 6.

    Only apply if you enjoy updating spreadsheets, models and drafting emails for seniors. If you're lucky they might let you "check" other peoples attempts at making the circle bullet points squares.

    Advice to ManagementAdvice

    If you hire the top talent don't expect to keep them for long if you don't start treating them fairly. Look at the deadwood in the higher ranks and promote the potentials. Don't treat the underachievers the same as the stars.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9. 3 people found this helpful  

    Ehh..Denver office

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Benefits Analyst in Denver, CO (US)
    Current Employee - Benefits Analyst in Denver, CO (US)

    I have been working at Towers Watson full-time (less than a year)

    Pros

    Lots of PTO, decent benefits, free food once in awhile

    Cons

    Can't have our own desks, boring mudane work, snotty coworkers.
    The Denver office has run out of room so we have to share desks. Take a day off? Someone will be sitting at your desk. Management has told us "real estate is too expensive." So please stress your workers out more by making us not able to have your own space. Also, not much of a career path when the majority of your employees are taken off the street with no background or financial experience. Plus the Denver employees are just snotty and stuck up.
    At least this experience has made me realize I am sick of working for this industry and now getting a Master's degree.
    Oh and pay is a joke, making less than 40k and I have experience. Plus you will not get promoted until 18 months in, I've been told what a great job I'm doing but no promotion or raise. So I'm basically doing nothing challenging because you can't do anything outside of your level.

    Advice to ManagementAdvice

    You don't care about your employees, if you did you would obtain more space, the Denver office is growing, don't punish us by making us share desks...if you had a clue you would know this increases turnover by 35%. But you can always hire from Applebee's.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 4 people found this helpful  

    Horrible Place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Towers Watson

    Pros

    Nice people, ok location, forced to write at least five words

    Cons

    Passive aggressive leadership, Terrible product

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 3 people found this helpful  

    Unfortunately the company location in Pittsburgh, hiring process unorganized, not professional. Lack of training skills.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Pittsburgh, PA (US)
    Former Employee - Customer Service Representative in Pittsburgh, PA (US)

    I worked at Towers Watson full-time (less than a year)

    Pros

    Companys potential-skys the limit. The pay good for the position.

    Cons

    Training lacked the essential direction for the job functions. Anyone can read from slides, takes trainer interaction with new hires along with system practice. Either you got the skill set for CSR or not. Training should be more on systems toggling again with practice, worksheets or at least the opportunity to take proper notes. Not enough valuable time learning the clients needs. And most importantly, ,,, a company should not let one person with only ONE year of customer service experience EVER make most important decisions, ,, especially with the maturity level of a high school student. Presentation of your company is set in the attitude of your leaders regardless if they are lowest level management meaning a team lead.

    Advice to ManagementAdvice

    My advice for management is not needed for this company.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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