Towers Watson Reviews

Updated 31 August 2014
Updated 31 August 2014
357 Reviews
3.3
357 Reviews
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Towers Watson CEO John Haley
John Haley
174 Ratings

Review Highlights

Pros
  • I like that they focus a lot on employee health and work/ life balance (in 22 reviews)

  • Smart professionals, great working environment and work/life balance (in 24 reviews)


Cons
  • Work life balance (there is none) - Long hours/weekend work (in 40 reviews)

  • No work life balance during peak seasons (in 8 reviews)

More Highlights

35 Employee Reviews Back to all reviews

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  1.  

    Incompetent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Actuarial
    Current Employee - Actuarial

    I have been working at Towers Watson full-time

    Pros

    Not a single thing is good

    Cons

    As a junior actuary I want to learn. To grow. To become the best at what I do.
    All I have done for the past year was cleaning data. When confronting management about this, they confirm that this will continue for the next 4 to 5 years, and even worse even people with 12 years of experience are still doing this.

    The methods we use are out-dated to say the very least. In our whole office there are only 3 people who knows how to program in VBA. If I suggest a better approach it is shot down almost immediately.

    I compare myself to my other actuarial friends in other companies and they are doing far more advanced things after 3 or 4 months than what I am doing after 1 year.

    The junior actuaries hired (and a large number of senior actuaries as well), are completely useless as well with one girl who will become a qualified actuary in a few years asked me (to mention one of the few stupid questions) how to concatenate 2 cells in excel.

    Another asking me what SC is exactly after working at TW for 7 months...

    Good talent is leaving TW.

    Advice to ManagementAdvice

    DO NOT EMPLOY IDIOTS. Set up a testing system in which candidates much attain a certain level to be considered to join TW.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Used to be great as Towers Perrin .... but that was ages ago!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant  in  London, England
    Current Employee - Consultant in London, England

    I have been working at Towers Watson full-time for more than 3 years

    Pros

    - remnants of intellectual capital still make it a good consultancy compared to the big four (who suck in human resource consultancy);
    - aspires to be the mckinsey of strategic HR ... and on occasion does a good job!

    Cons

    - little shop mentality all over the business - a cottage industry like behaviour amongst pricipals who will give projects to their favourites, shutting out new talent or those that could outshine them
    - will they EVER reward their consultants with market rates .... ironical for a reward consultancy to not drink its own coolaid
    - very unfriendly to consultants with young families or those due to go on maternity etc (though they say its worse at the big four)

    Advice to ManagementAdvice

    - have been losing or not winning for a long time ... something is wrong
    - reward your peeps ...

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Disconnected, no job security

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Developer
    Former Employee - Software Developer

    I worked at Towers Watson full-time for more than 3 years

    Pros

    Many of the clients and actuaries that we worked with were very friendly and intelligent.

    Cons

    Accepting this job was the worst mistake of my career, which I've thankfully recovered from since. A lot of time was wasted on internal processes and objectives were very vague. I know people who were forced to leave for reasons that were contrived. They have had much more success at other companies since, with much higher salaries.

    There doesn't seem to be enough awareness of competing technologies.

    Advice to ManagementAdvice

    Find ways to keep your best employees, enjoy themselves and be productive. Find ways to leverage and develop the skills of your employees and allow them to engage with their broader professional communities.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Towers Watson Response

    Sep 30, 2013Segment Lead Recruiter

    Thank you for taking the time to write a review and for your positive comments about the people who work here. Your constructive feedback will be passed on.

  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Glorified secretary, occasionally does basic arithmetic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  London, England
    Current Employee - Anonymous Employee in London, England

    I have been working at Towers Watson full-time

    Pros

    Good people here if you can find them but they have all left.
    With the amount of people gone now, if you are a junior client consulting analyst you are able to go to client meetings in your first year, but is that really a good trade-off?

    Cons

    Your hard work is rewarded with more admin and coordination work. Most of your day is spent chasing people and writing up invoice summaries.
    Juniors are expected to only do admin and billing for about 3-4 years until you make consultant. When you bring this up to managers, they only solidify that sentiment and ask you to be patient.
    Low compensation.

    Advice to ManagementAdvice

    Think about why your analysts are leaving.
    Think about the business model, loyalty is not a business model in this paradigm shift.
    There is a gap between all levels of employees. What you think works may not work for your junior tier.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Bad management, lack of communication

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate  in  London, England
    Current Employee - Associate in London, England

    I have been working at Towers Watson full-time for more than a year

    Pros

    The people you generally work with are really nice and generally quite helpful.
    Company pays for any study you want to do.

    Cons

    Management is poor in terms of communicating to employees leading to lack of team moral and motivation. Projects aren't planned properly meaning no organisation, work being rushed and having to be redone, etc.

    Advice to ManagementAdvice

    Listen to your employees and take their thoughts into consideration

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    dreadfull local management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Pensions Administrator  in  Welwyn Garden City, England
    Former Employee - Senior Pensions Administrator in Welwyn Garden City, England

    I worked at Towers Watson full-time for more than 5 years

    Pros

    job to pay your bills

    Cons

    people are treated there like dirt, promotions by who you know and not what you know

    Advice to ManagementAdvice

    the big bosses need to put system in place where they can monitor technical knowledges and human skills of their managers on an annual basis by requesting feedback from all employees under the particular manager

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Get on the conveyor belt, don't be ambitious, don't expect positive change. I'd suggest you dont bother!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst  in  London, England
    Current Employee - Analyst in London, England

    I have been working at Towers Watson full-time for more than 3 years

    Pros

    Exceptional colleagues that keep you sane during the daily grind. CFA/FIA paid for and adequate study support. Exposure to a range of departments.

    Cons

    Management completely disintegrated from analysts. Pay is extremely low until senior management, which is freely admitted. You won't get promoted quickly by being good or working hard, you are put on a conveyor belt and expected to be happy with it. Bonus is a joke again until more senior and you have to wait for seniors to die/retire/leave before positions are made available.

    London office is depressing and dull. Sometimes work 8am - 10pm whilst seniors leave at 6.

    Only apply if you enjoy updating spreadsheets, models and drafting emails for seniors. If you're lucky they might let you "check" other peoples attempts at making the circle bullet points squares.

    Advice to ManagementAdvice

    If you hire the top talent don't expect to keep them for long if you don't start treating them fairly. Look at the deadwood in the higher ranks and promote the potentials. Don't treat the underachievers the same as the stars.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    Toxic environment (International)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - International Consultant  in  New York, NY (US)
    Current Employee - International Consultant in New York, NY (US)

    I have been working at Towers Watson full-time for more than 3 years

    Pros

    Other groups seem stable and invest in their employees.

    Cons

    Clients are poorly staffed. No work-life balance. Rewards are abysmal given the workload and effort. Leadership does not operate with integrity and takes no responsibility for their actions. Not smart.Turnover is extremely high.

    Advice to ManagementAdvice

    Appoint someone else to manage the group who has people skills and is impartial. Use outside people to run the daily operations including work flow and career management of associates.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Disappointed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Junior Pension Analyst  in  Denver, CO (US)
    Current Employee - Junior Pension Analyst in Denver, CO (US)

    I have been working at Towers Watson full-time for less than a year

    Pros

    The benefits are great, flex time, OT, free lunches sometimes, also get a lot of time off

    Cons

    Very disorganized, no training, pay is terrible (I have experience).
    I'm very disappointed at the way people act here, if you are new you will not receive training and if you are over 30, well you are not part of the clique and no one will help you..ask a question, you get the blow off approach. I'm actually disgusted.
    Oh and they only promote once a year so it will take me years to reach 60k.
    You may ask if you have experience why do you need training? Because TW uses their own systems..and not user friendly. My training buddy has spent less than an hour with me. Oh and don't question this because your team will review you come time for a raise..not just your manager..so suck it up

    Advice to ManagementAdvice

    If you are going to hire please train

    Doesn't Recommend
    No opinion of CEO
  11.  

    Clueless Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Office Services
    Current Employee - Office Services

    I have been working at Towers Watson full-time for more than 5 years

    Pros

    A salary and benefits centrally located

    Cons

    Low morale, politics galore, benefits aren't as good as they previously were, low compensation and no flexibility in work hours, no room for advancement

    Advice to ManagementAdvice

    Consider mentoring lower level staff

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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