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Towers Watson Reviews

Updated 12 April 2015
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3.0
125 Reviews
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Towers Watson CEO John Haley
John Haley
46 Ratings

125 Employee Reviews

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  1. Helpful (2)

    Highly professional organisation adapting to a changing world

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant in Reigate, England
    Current Employee - Senior Consultant in Reigate, England

    I have been working at Towers Watson full-time (more than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great quality people
    High standards of professionalism
    Good corporate ethics and desire to put clients first

    Cons

    Has become too big and less collaborative
    Can be slow to adapt
    Very demanding on young employees, who 'should feel privileged to work for TW regardless of the rewards'

    Advice to Management

    Improve collaboration between lines of business
    Enliven the working environment
    Try to retain a small company ethos

  2. Nice environment but not inclusive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Towers Watson full-time (more than 5 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Working environment is nice
    Associates are polite and respectful

    Cons

    Can be a bit more edgy
    It is not inclusive

  3. A professional, generally well-run company, but change is slow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Developer in Reigate, England
    Former Employee - Senior Developer in Reigate, England

    I worked at Towers Watson full-time (more than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    A great place to work if you want to be in a pretty large financial services company, and you like being based in a pleasant market town rather than The City.

    Cons

    In my area, many folks had been in post for many decades. Nothing wrong with this in principle but when long-timers dominate a department it can be impossible to effect change.

    Advice to Management

    Watch the demographics of every department; keep a balance of innovators and handle-crankers.

    Towers Watson Response

    Oct 09, 2014Segment Lead Recruiter

    Thanks for your comments about Reigate, it's a great town. Our software areas are growing across several lines of business so thank you for your remarks and please do communicate these with your ... More

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  5. Satisfactory but not challenging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Investment Analyst
    Former Employee - Investment Analyst

    I worked at Towers Watson full-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good colleagues and working environment. This is very important because you are able to ask senior people for advice and stressful moments are infrequent. Competitive basic package.

    Cons

    Rigid structures mean that the job can be very monotonous. Also there are very little performance rewards/penalties to differentiate in employee performance.
    Structure seems top heavy.

    Advice to Management

    Need to make more effort to be offering varied, challenging work to junior employees.

    Towers Watson Response

    Oct 09, 2014Segment Lead Recruiter

    Thank you for taking the time to write a review. We have been working on improving performance feedback and career rating guidance so hopefully this will address some of your concerns.

  6. Great for those who are starting out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Analyst in Reigate, England
    Current Employee - Senior Analyst in Reigate, England

    I have been working at Towers Watson full-time (more than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Working with people who have a wealth of experience in the field
    Everyone is very helpful
    Most people are easy to work with

    Cons

    People complain about salaries
    People move to other firms as they provide better salaries
    Management does not seem to do anything about attrition

    Advice to Management

    Review salaries and make adjustments to address the attrition rate

    Towers Watson Response

    Oct 09, 2014Segment Lead Recruiter

    Thank you for your comments. Towers Watson operates a Total Rewards Package which we believe is competitive in the market but please do discuss this with your line manager as part of your ongoing ... More

  7. Employee Survey Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Employee Survey Analyst in London, England
    Current Employee - Employee Survey Analyst in London, England

    I have been working at Towers Watson full-time (more than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Early exposure to clients including true client relationship management over the course of a project in person, via email and on the phone.

    Some senior consultants are very collaborative and help analysts develop as better advisors to clients which includes involving analysts in survey design and results roll-out (including presentation to executive leadership).

    Cons

    Long hours during the busier periods (usually July to December) which can be as long as 15 hours straight and weekend overtime. This is all unpaid.

    Advice to Management

    Better transparency.

  8. Helpful (3)

    The times are a changin!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Consultant in Reigate, England
    Former Employee - Senior Consultant in Reigate, England

    I worked at Towers Watson full-time (more than 5 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Variety of work, flexibility to manage own work loads and good clients generally.

    Cons

    Targets, targets and more targets combined with requirement to charge for everything, open brown nosing and open 'sucking up' to move ahead, lack of collaboration and competition with colleagues.

    Advice to Management

    You lost the Watson Wyatt culture and sold your souls to rampant individualism, rewarding same and similar behaviours and suppressing difference. A good place to learn and then move on, but not a nice place to work and try make a difference in the finish.

  9. Helpful (1)

    Ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Technology Associate in London, England
    Former Employee - Client Technology Associate in London, England

    I worked at Towers Watson full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Nice people to work with, multicultural atmosphere

    Cons

    Long hours, no work - life balance.

    Advice to Management

    Employee's are not treated as individuals with lives and families. There is more to life than profit.

  10. Account Director

    • Comp & Benefits
    • Culture & Values
    Current Employee - District of Columbia in Washington, DC (US)
    Current Employee - District of Columbia in Washington, DC (US)

    I have been working at Towers Watson

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great reputation/brand
    Decent salary
    Collaborative
    Training opportunities
    Making a big shift in focus moving to exchanges - exciting time to be part of the firm

    Cons

    No formal training/onboarding
    Lots of currently changes in leadership
    Performance objectives aren't very clear
    Work/life balance - working mothers

    Advice to Management

    Make sure you continue to maintain your brand and practice what you preach to your clients - stay the path and you'll continue to excel

  11. Fairly traditional cubicle, cost-cutting work environment. People are generally career oriented here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Towers Watson

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Casual attire allowed, most people are career-oriented and pretty bright. Downtown office location is nice and near public transit. The name of TW carries weight so it's a great resume builder.

    Cons

    Seems you need to seek out your own responsibilities and growth opps, as the professional development and career guidance provided is minimal, at best. Feels very hierarchical/top down. People seem to be promoted to manager status without training on how to actually manage people. It looks like there is no advancement track for individual contributors besides moving up in management, although I could be mistaken on this (see comment about minimal career guidance).

    Advice to Management

    Lead by practicing open, respectful communication and by encouraging input and contribution of employees at all levels.

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