Towers Watson Reviews

Updated 22 September 2014
Updated 22 September 2014
360 Reviews
3.4
360 Reviews
Rating Trends

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Towers Watson CEO John Haley
John Haley
177 Ratings

Review Highlights

Pros
  • I like that they focus a lot on employee health and work/ life balance (in 22 reviews)

  • Smart professionals, great working environment and work/life balance (in 24 reviews)


Cons
  • Work life balance (there is none) - Long hours/weekend work (in 40 reviews)

  • No work life balance during peak seasons (in 8 reviews)

More Highlights

96 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    A professional, generally well-run company, but change is slow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Developer  in  Reigate, England
    Former Employee - Senior Developer in Reigate, England

    I worked at Towers Watson full-time for more than 5 years

    Pros

    A great place to work if you want to be in a pretty large financial services company, and you like being based in a pleasant market town rather than The City.

    Cons

    In my area, many folks had been in post for many decades. Nothing wrong with this in principle but when long-timers dominate a department it can be impossible to effect change.

    Advice to ManagementAdvice

    Watch the demographics of every department; keep a balance of innovators and handle-crankers.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Satisfactory but not challenging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Investment Analyst
    Former Employee - Investment Analyst

    I worked at Towers Watson full-time

    Pros

    Good colleagues and working environment. This is very important because you are able to ask senior people for advice and stressful moments are infrequent. Competitive basic package.

    Cons

    Rigid structures mean that the job can be very monotonous. Also there are very little performance rewards/penalties to differentiate in employee performance.
    Structure seems top heavy.

    Advice to ManagementAdvice

    Need to make more effort to be offering varied, challenging work to junior employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Great for those who are starting out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Analyst  in  Reigate, England
    Current Employee - Senior Analyst in Reigate, England

    I have been working at Towers Watson full-time for more than 8 years

    Pros

    Working with people who have a wealth of experience in the field
    Everyone is very helpful
    Most people are easy to work with

    Cons

    People complain about salaries
    People move to other firms as they provide better salaries
    Management does not seem to do anything about attrition

    Advice to ManagementAdvice

    Review salaries and make adjustments to address the attrition rate

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Employee Survey Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Employee Survey Analyst  in  London, England
    Current Employee - Employee Survey Analyst in London, England

    I have been working at Towers Watson full-time for more than a year

    Pros

    Early exposure to clients including true client relationship management over the course of a project in person, via email and on the phone.

    Some senior consultants are very collaborative and help analysts develop as better advisors to clients which includes involving analysts in survey design and results roll-out (including presentation to executive leadership).

    Cons

    Long hours during the busier periods (usually July to December) which can be as long as 15 hours straight and weekend overtime. This is all unpaid.

    Advice to ManagementAdvice

    Better transparency.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    The times are a changin!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Consultant  in  Reigate, England
    Former Employee - Senior Consultant in Reigate, England

    I worked at Towers Watson full-time for more than 5 years

    Pros

    Variety of work, flexibility to manage own work loads and good clients generally.

    Cons

    Targets, targets and more targets combined with requirement to charge for everything, open brown nosing and open 'sucking up' to move ahead, lack of collaboration and competition with colleagues.

    Advice to ManagementAdvice

    You lost the Watson Wyatt culture and sold your souls to rampant individualism, rewarding same and similar behaviours and suppressing difference. A good place to learn and then move on, but not a nice place to work and try make a difference in the finish.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Technology Associate  in  London, England
    Former Employee - Client Technology Associate in London, England

    I worked at Towers Watson full-time for more than a year

    Pros

    Nice people to work with, multicultural atmosphere

    Cons

    Long hours, no work - life balance.

    Advice to ManagementAdvice

    Employee's are not treated as individuals with lives and families. There is more to life than profit.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Decent people and culture; Notoriously weak pay and heavy workload

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Actuarial Analyst  in  San Francisco, CA (US)
    Former Employee - Actuarial Analyst in San Francisco, CA (US)

    I worked at Towers Watson full-time

    Pros

    - Most people are competent, knowledgeable, friendly and willing to help junior analysts succeed in the long run
    - Free sports drinks in the vending machine
    - Health and Group Benefits promotes a very collegiate environment and there is substantial amount of unity among junior analysts
    - Work can be stimulating depends on the certain client team
    - The company does focus on professional excellence, with an extensive quality assurance process. The firm also fosters internal knowledge sharing and intellectual capital development to help streamlining service delivery and thus optimizing efficiency

    Cons

    - Competence and work ethics of employees can vary on two extremes
    - Certain senior consultants are incapable of controlling their emotions and terrorize everyone that works on their team. They make absolutely no effort to change their behavior, historically drove away few high competent associates due to deteriorating work relationships
    - Work-life balance is a big problem and there seems to be no fix
    - Compensation and benefits are lackluster, very ironic given the firm specializes in benefits consulting. The company has no revenue generation issues, so it's safe to conclude that the firm focuses on compensating individuals who are generating revenue (aka the senior consultants and above, whom are selling projects). However, leadership does need to realize junior analysts are executing the projects and churning out slides and spreadsheets at last nights.

    Advice to ManagementAdvice

    - Pay junior analyst better so that they don't move to competitors, so difficult to replace people with significant experience in this niche industry, especially in the mid-career consultant level
    - Make an effort to understand why work-life balance is a challenge and reward offices with most amount of revenue generated while putting in relatively least amount of hours to promote a competition of managing workload effectively
    - Do not allow incompetent senior people to be people managers. A prerequisite for being a people manager needs to someone who is a "people person" and truly cares about helping junior analysts succeed and be a contributor.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Towers Watson

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Towers Watson full-time

    Pros

    The compensation and bonus was good.

    Cons

    Stressful environment and they over work you. Hard to meet billable hours for bonus.

    Doesn't Recommend
    No opinion of CEO
  10.  

    Decent company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Analyst  in  Atlanta, GA (US)
    Former Employee - Senior Analyst in Atlanta, GA (US)

    I worked at Towers Watson full-time for more than a year

    Pros

    1. Nice work environment with free fruits once a week.
    2. Some company organized events such as 5K run;
    3. Professional trade shows and educational opportunities.
    4. Nice packages when they layoff a department.

    Cons

    It all depends on the people you work with. Some managers needs to get more training to be better managers. Overall I do not have anything very bad to say.

    Recommends
    Positive Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Good people to work with & long hours

    Current Employee - Senior Analyst  in  Stamford, CT (US)
    Current Employee - Senior Analyst in Stamford, CT (US)

    I have been working at Towers Watson full-time for more than 3 years

    Pros

    Very good learning experience. Great leaders & knowledge to learn & grow

    Cons

    Promotions are entirely based on "Perceptions" - doesn't matter how good of a reviews you get. Your boss needs to be somehow impressed. A little partiality also exists in the system that is often not addressed by senior management due to lack of time/interest.

    Advice to ManagementAdvice

    Please question why some people are promoted without meeting goals & others not promoted even after meeting goals. The idea of getting reviews is to remove "Bias" & be fair to all employees. Don't go by one mans assessment of all associates - question & probe.

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