Towers Watson Reviews

Updated 21 August 2014
Updated 21 August 2014
349 Reviews

3.3
349 Reviews
Rating Trends

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Approve of CEO
Towers Watson CEO John Haley
John Haley
174 Ratings

Review Highlights

Pros
  • I like that they focus a lot on employee health and work/ life balance (in 22 reviews)

  • Smart professionals, great working environment and work/life balance (in 24 reviews)


Cons
  • Work life balance (there is none) - Long hours/weekend work (in 40 reviews)

  • No work life balance during peak seasons (in 8 reviews)

More Highlights

91 Employee Reviews Back to all reviews

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  1.  

    A professional, generally well-run company, but change is slow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Developer  in  Reigate, England
    Former Employee - Senior Developer in Reigate, England

    I worked at Towers Watson full-time for more than 5 years

    Pros

    A great place to work if you want to be in a pretty large financial services company, and you like being based in a pleasant market town rather than The City.

    Cons

    In my area, many folks had been in post for many decades. Nothing wrong with this in principle but when long-timers dominate a department it can be impossible to effect change.

    Advice to ManagementAdvice

    Watch the demographics of every department; keep a balance of innovators and handle-crankers.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Satisfactory but not challenging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Investment Analyst
    Former Employee - Investment Analyst

    I worked at Towers Watson full-time

    Pros

    Good colleagues and working environment. This is very important because you are able to ask senior people for advice and stressful moments are infrequent. Competitive basic package.

    Cons

    Rigid structures mean that the job can be very monotonous. Also there are very little performance rewards/penalties to differentiate in employee performance.
    Structure seems top heavy.

    Advice to ManagementAdvice

    Need to make more effort to be offering varied, challenging work to junior employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Great for those who are starting out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Analyst  in  Reigate, England
    Current Employee - Senior Analyst in Reigate, England

    I have been working at Towers Watson full-time for more than 8 years

    Pros

    Working with people who have a wealth of experience in the field
    Everyone is very helpful
    Most people are easy to work with

    Cons

    People complain about salaries
    People move to other firms as they provide better salaries
    Management does not seem to do anything about attrition

    Advice to ManagementAdvice

    Review salaries and make adjustments to address the attrition rate

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Employee Survey Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Employee Survey Analyst  in  London, England
    Current Employee - Employee Survey Analyst in London, England

    I have been working at Towers Watson full-time for more than a year

    Pros

    Early exposure to clients including true client relationship management over the course of a project in person, via email and on the phone.

    Some senior consultants are very collaborative and help analysts develop as better advisors to clients which includes involving analysts in survey design and results roll-out (including presentation to executive leadership).

    Cons

    Long hours during the busier periods (usually July to December) which can be as long as 15 hours straight and weekend overtime. This is all unpaid.

    Advice to ManagementAdvice

    Better transparency.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    The times are a changin!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Consultant  in  Reigate, England
    Former Employee - Senior Consultant in Reigate, England

    I worked at Towers Watson full-time for more than 5 years

    Pros

    Variety of work, flexibility to manage own work loads and good clients generally.

    Cons

    Targets, targets and more targets combined with requirement to charge for everything, open brown nosing and open 'sucking up' to move ahead, lack of collaboration and competition with colleagues.

    Advice to ManagementAdvice

    You lost the Watson Wyatt culture and sold your souls to rampant individualism, rewarding same and similar behaviours and suppressing difference. A good place to learn and then move on, but not a nice place to work and try make a difference in the finish.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Technology Associate  in  London, England
    Former Employee - Client Technology Associate in London, England

    I worked at Towers Watson full-time for more than a year

    Pros

    Nice people to work with, multicultural atmosphere

    Cons

    Long hours, no work - life balance.

    Advice to ManagementAdvice

    Employee's are not treated as individuals with lives and families. There is more to life than profit.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    A rewarding job with an abundance of work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Benefits Analyst  in  Boston, MA (US)
    Current Employee - Benefits Analyst in Boston, MA (US)

    I have been working at Towers Watson full-time for more than 5 years

    Pros

    There are a large number of smart and helpful coworkers at TW. Always willing to help out. The benefits are decent: Matching 401k, Pension Plan, PTO, flexible work from home scheduling.

    Cons

    The work can be very rewarding and help with career growth, but there is a lot of it. A lot of reviews have quoted an excellent work/life balance but I don't see it. Hours each week range from 45 to 60 on average for most it seems. And for others it's even more. Many people work weekends and nights to keep up.

    The pay scale is awful. Some people are paid quite well and others are underpaid. It's largely based on who hired you and when and it's very hard to "catch up" with salary.

    Advice to ManagementAdvice

    Get more help for people to keep up with their workload. Offer a better salary and base it on merit, not solely years of service with the company.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Good, smart people. Don't think much about the culture or employee happiness

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Towers Watson

    Pros

    Intelligent people who care about doing good work

    Cons

    Still suffering post integration, culture needs some work

  10.  

    Very solid organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  New York, NY (US)
    Current Employee - Anonymous Employee in New York, NY (US)

    I have been working at Towers Watson full-time for more than a year

    Pros

    - intellectual capital
    - company values
    - flexibility to work from home
    - offices around the world.
    - good career opportunities if you are a consultant and if you have all actuarial credentials.

    Cons

    - compensation is not attractive compared to competitors
    - vacation, sick leave and paid time off benefits are mediocre
    - operations teams are often not remunerated well and have very limited career opportunities within the organization

    Advice to ManagementAdvice

    Begin using some of the advice you provide to your clients in house.

    Recommends
    Neutral Outlook
  11. 1 person found this helpful  

    OK Company after the merge...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Associate  in  Arlington, VA (US)
    Current Employee - Technical Associate in Arlington, VA (US)

    I have been working at Towers Watson full-time for more than 8 years

    Pros

    Work from home allowed.
    Flexible with life and work schedule.
    Lots of branch offices in the U.S. and can transfer.

    Cons

    After merge with Perrin, it became too corporate.
    Top Heavy
    Too cheap with training and no room to move
    Too high of medical out of expense

    Recommends
    Neutral Outlook
    No opinion of CEO

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