Towers Watson Reviews

Updated 9 October 2014
Updated 9 October 2014
383 Reviews
3.4
383 Reviews
Rating Trends

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Towers Watson CEO John Haley
John Haley
187 Ratings

Review Highlights

Pros
  • I like that they focus a lot on employee health and work/ life balance (in 29 reviews)

  • Flexible work environment depending upon the office and the manager (in 28 reviews)


Cons
  • A lot of reviews have quoted an excellent work/life balance but I don't see it (in 48 reviews)

  • No work life balance during peak seasons (in 11 reviews)

More Highlights

102 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    A professional, generally well-run company, but change is slow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Developer in Reigate, England
    Former Employee - Senior Developer in Reigate, England

    I worked at Towers Watson full-time (more than 5 years)

    Pros

    A great place to work if you want to be in a pretty large financial services company, and you like being based in a pleasant market town rather than The City.

    Cons

    In my area, many folks had been in post for many decades. Nothing wrong with this in principle but when long-timers dominate a department it can be impossible to effect change.

    Advice to ManagementAdvice

    Watch the demographics of every department; keep a balance of innovators and handle-crankers.

    Recommends
    Neutral Outlook
    No opinion of CEO

    Towers Watson Response

    Oct 09, 2014Segment Lead Recruiter

    Thanks for your comments about Reigate, it's a great town. Our software areas are growing across several lines of business so thank you for your remarks and please do communicate these with your ... More

  2.  

    Satisfactory but not challenging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Investment Analyst
    Former Employee - Investment Analyst

    I worked at Towers Watson full-time

    Pros

    Good colleagues and working environment. This is very important because you are able to ask senior people for advice and stressful moments are infrequent. Competitive basic package.

    Cons

    Rigid structures mean that the job can be very monotonous. Also there are very little performance rewards/penalties to differentiate in employee performance.
    Structure seems top heavy.

    Advice to ManagementAdvice

    Need to make more effort to be offering varied, challenging work to junior employees.

    Recommends
    Neutral Outlook
    No opinion of CEO

    Towers Watson Response

    Oct 09, 2014Segment Lead Recruiter

    Thank you for taking the time to write a review. We have been working on improving performance feedback and career rating guidance so hopefully this will address some of your concerns.

  3.  

    Great for those who are starting out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Analyst in Reigate, England
    Current Employee - Senior Analyst in Reigate, England

    I have been working at Towers Watson full-time (more than 8 years)

    Pros

    Working with people who have a wealth of experience in the field
    Everyone is very helpful
    Most people are easy to work with

    Cons

    People complain about salaries
    People move to other firms as they provide better salaries
    Management does not seem to do anything about attrition

    Advice to ManagementAdvice

    Review salaries and make adjustments to address the attrition rate

    Recommends
    Positive Outlook
    Approves of CEO

    Towers Watson Response

    Oct 09, 2014Segment Lead Recruiter

    Thank you for your comments. Towers Watson operates a Total Rewards Package which we believe is competitive in the market but please do discuss this with your line manager as part of your ongoing ... More

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  5.  

    Employee Survey Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Employee Survey Analyst in London, England
    Current Employee - Employee Survey Analyst in London, England

    I have been working at Towers Watson full-time (more than an year)

    Pros

    Early exposure to clients including true client relationship management over the course of a project in person, via email and on the phone.

    Some senior consultants are very collaborative and help analysts develop as better advisors to clients which includes involving analysts in survey design and results roll-out (including presentation to executive leadership).

    Cons

    Long hours during the busier periods (usually July to December) which can be as long as 15 hours straight and weekend overtime. This is all unpaid.

    Advice to ManagementAdvice

    Better transparency.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 3 people found this helpful  

    The times are a changin!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Consultant in Reigate, England
    Former Employee - Senior Consultant in Reigate, England

    I worked at Towers Watson full-time (more than 5 years)

    Pros

    Variety of work, flexibility to manage own work loads and good clients generally.

    Cons

    Targets, targets and more targets combined with requirement to charge for everything, open brown nosing and open 'sucking up' to move ahead, lack of collaboration and competition with colleagues.

    Advice to ManagementAdvice

    You lost the Watson Wyatt culture and sold your souls to rampant individualism, rewarding same and similar behaviours and suppressing difference. A good place to learn and then move on, but not a nice place to work and try make a difference in the finish.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Technology Associate in London, England
    Former Employee - Client Technology Associate in London, England

    I worked at Towers Watson full-time (more than an year)

    Pros

    Nice people to work with, multicultural atmosphere

    Cons

    Long hours, no work - life balance.

    Advice to ManagementAdvice

    Employee's are not treated as individuals with lives and families. There is more to life than profit.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Too big for its own good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant in New York, NY (US)
    Current Employee - Senior Consultant in New York, NY (US)

    I have been working at Towers Watson full-time (more than 8 years)

    Pros

    Flexibility, work with smart people, good PTO allowance, stable

    Cons

    Too much bureaucracy - hard to make changes. Business units are very silo'ed, so it's very difficult to rotate into different roles.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Can't think of anything bad to say

    Current Employee - Senior Actuarial Analyst in Calgary, AB (Canada)
    Current Employee - Senior Actuarial Analyst in Calgary, AB (Canada)

    I have been working at Towers Watson full-time (more than an year)

    Pros

    All of the things that people generally say I would agree with. Co-workers are great.

    Cons

    Hours, bonuses low, turnover seems to be high but other than that all good.

    Doesn't Recommend
    Negative Outlook
  10.  

    It's ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Towers Watson

    Pros

    Good people, work with top clients

    Cons

    Limited upward mobility, work is very cyclica, high turnover

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Flexible place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Graphic Design in Seattle, WA (US)
    Former Employee - Graphic Design in Seattle, WA (US)

    I worked at Towers Watson full-time (more than 10 years)

    Pros

    Smart and driven people that work there.

    Cons

    I never was given an opportunity to pursue growth in my position which required to keep up with technology and education/training. Lack of software training/education is causing poor performance and low quality in their deliverables. Company value and morale started to deteriorate after the company merger.

    Advice to ManagementAdvice

    Look ahead and anticipate the talent of potential employees and spur growth in their field to keep up with technology.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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