Towers Watson
3.3 of 5 284 reviews
www.towerswatson.com New York, NY 5000+ Employees

Towers Watson Reviews

Updated Apr 08, 2014
All Employees Current Employees Only

3.3 284 reviews

                             

83% Approve of the CEO

Towers Watson CEO John Haley

John Haley

(143 ratings)

66% of employees recommend this company to a friend
103 Employee Reviews Back to all reviews
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Career enhancing

Non life actuarial manager (Former Employee)
London, England

I worked at Towers Watson full-time for more than a year

ProsProfessional, intelligent, and friendly colleagues.
Reasonable pay
Better than average IT though nothing to write home about
Interesting and challenging work
Pretty good morale

ConsToo much down time between contracts.
Uncompetitive chargeout rate
Some of the best people have left
At management level it can be difficult to work on projects other than those that fit your skill set, meaning less chance to diversify skilks - though still opportunities to get better at what you do know.

Advice to Senior ManagementHold on to the more charismatic and popular people in your organisation as this is what made it a good place to work.

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2 people found this helpful  

Supportive and encouraging

Anonymous Employee (Current Employee)

I have been working at Towers Watson

ProsAlways welcoming questions, support us through exams and always provide help through to qualification.

ConsDue to the sheer size of the firm, it can be difficult to bring innovation to the forefront. Bureaucracy can slow firm in comparison to small competitors

Yes, I would recommend this company to a friend

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Towers Watson Segment Lead Recruiter responded to this review

Sep 30, 2013

Thank you for taking the time to write a review and for your positive comments around study support.

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1 person found this helpful  

Great values - bit stodgy since the merger

Director (Current Employee)
London, England

I have been working at Towers Watson full-time for more than 10 years

ProsGreat people - genuinely very clever; great IC, environment, collaborative, genuine , authentic and they live their values; long tenure;

ConsSenior leadership very average; not terribly dynamic; risk averse; conservative and traditional; too much silo'd behaviour between lines of business (but gettting better at that)

Advice to Senior ManagementPlease retire and let some younger more dynamic people get on with it

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Towers Watson Segment Lead Recruiter responded to this review

May 14, 2013

Thank you for taking the time to write a review on glassdoor.com. We're glad to hear about all of the positive things about being a Director in London and pleased that your areas of concerns are ... More

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Great place to learn

Investment Consultant (Current Employee)
Reigate, England

I have been working at Towers Watson full-time

ProsA great place to learn!
Excellent study support
Friendly culture
Young company and very social
Supportive of learning
Coworkers collaborate well and do not compete or judge
7% pension contribution is great

ConsIn the UK, the head office is in Reigate, which is in the middle of the countryside and very inconvenient to reach by both public transport and car (parking spaces are only given after working 4-5 years at the firm)
Hours can be long.
Not a good place to earn!
Career progression can be slow especially for technical, non-client facing roles
Career progression very much related to the time worked at the company, rather than your performance or the value you add.
No reward on hard work, promotion is the same as it is related to the time you've worked at the firm and bonuses are standardized
Very difficult and political to move teams, and limited opportunity to move across geographies despite being a global company
Managers only care about their own team and don't care about the company as a whole, limiting employees opportunities to learn how the business works
Every role in Towers Watson is very specialist due to the size of the firm, limiting future prospects and hindering exit opportunities

Advice to Senior ManagementOffer the employees a broader learning opportunity and the opportunity to move across teams and locations. Lots of good employees get stuck in the wrong team and then end up leaving the firm when they could have added lots of value to the firm

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Excellent study support.

Actuarial Consultant (Current Employee)
London, England

I have been working at Towers Watson full-time for more than 5 years

ProsExcellent study support. good opportunities for progression.

ConsSalary increases in th elast few years have been poor, but I guess this is market-driven.

Advice to Senior ManagementNeed to do more to retain junior associates.

Yes, I would recommend this company to a friend

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Anonymous Employee

Anonymous Employee (Current Employee)
Bloomington, MN (US)

I have been working at Towers Watson full-time for more than 5 years

ProsFlexible hours, still has a pension plan, and company is growing. Everyone that I work with is very knowledgable and very helpful.

ConsHigh stress at times since I work on many clients. Low pay for the amount of hours and stress you put in.

Advice to Senior ManagementPay more attention to your current employee and reward those that deserve it.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

A wild ride

Anonymous Employee (Current Employee)

I have been working at Towers Watson full-time

ProsThere is a lot to be proud of in TW. There is truly an intense focus on doing what's best for clients and there is a lot of opportunity to grow for people who are very bright and self-motivated.

ConsWe have gotten very big and it can be difficult to stay connected with colleagues. Account Directors have so many different services to understand they can sometimes oversimplify our offerings to clients.

Advice to Senior ManagementKeep focused on what associates really care about - the opportunity to do great work and have an impact on clients

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great place to work!

Anonymous Employee (Current Employee)

I have been working at Towers Watson full-time for more than 3 years

ProsVery team oriented. The teams you work with are the best of the best which makes it easy to learn. Definitely a place to have a "career".

ConsCan be a bit "corporate" where things often become segmented and silo'd. Plenty to do at all times.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Good experience

Analyst (Former Employee)

I worked at Towers Watson full-time for more than 5 years

ProsPeople are great, good experience, support for on-the-job training as well as exams (actuarial), "family feel", pay is reasonable

ConsStressful with workload and hours

Yes, I would recommend this company to a friend

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Great place to start a career

Senior Analyst (Former Employee)
New York, NY (US)

I worked at Towers Watson full-time for more than a year

Pros- Compensation was above-average
- Training opportunities were excellent
- Ability to work on the most prestigious, complex clients on a daily basis
- Exposure to the world of consulting is something that is applicable to just about any path you wish to pursue
- Very flexible work schedule
- Ability to work from home when needed

Cons- Too much emphasis on billable hours; hours targets are unrealistic unless you continue to work outside the office and on weekends
- Spend too much time putting out fires and not enough time concentrating on the task at hand
- Bonus opportunities are lacking... not much of an incentive to put in additional hours after you hit your hours target because there's very little upside opportunity
- It's a bit of an "old boy's club" - most of the good opportunities and promotions seem to go to the favorites rather than the most dedicated and hard-working.

Advice to Senior Management- Absolutely need more advancement opportunities. Promotions only come when there's a need for it and seem to go to the favorites, and the company has (at least for lower level employees) a reputation for being a great place to start a career but not a great place to build a career. If you're not on the fast-track, the only way to move up is to move out.
- Need to judge performance on a total picture of an employee rather than how many hours they bill. Quantity does not necessarily mean quality.
- You're very lucky that your employees tend to be very loyal to their colleagues and their managers. Listen to what they have to say.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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