TripAdvisor
3.8 of 5 163 reviews
www.tripadvisor.com Newton, MA 1000 to 5000 Employees

TripAdvisor Reviews

Updated Mar 29, 2014
All Employees Current Employees Only

3.8 163 reviews

                             

88% Approve of the CEO

TripAdvisor President and CEO Stephen Kaufer

Stephen Kaufer

(128 ratings)

73% of employees recommend this company to a friend
30 Employee Reviews Back to all reviews
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2 people found this helpful  

Good company to work for, but...

Anonymous Employee (Current Employee)

I have been working at TripAdvisor full-time for more than a year

ProsGood benefits
Career progression
Relaxed atmosphere in the office

ConsFast becoming detached from clients' reality
Too centralised from Newton
Lack of internal communication

Advice to Senior ManagementSpend more time listening to your sales agent, they know their clients.

Yes, I would recommend this company to a friend

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TripAdvisor Global Manager, Talent Acquisition responded to this review

Jan 23, 2014

Thanks! We’re pleased that you’re a fan of our benefits, career pathways (especially since we’ve been working on better defining these), and casual office atmosphere.
Your feedback on communication ... More

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Fun enough

Telesales (Current Employee)
Oxford, England

I have been working at TripAdvisor full-time for more than a year

Prosgood pay
good incentives
good staff parties

Consthe job's enjoyability decreases as the telesales team grows in size
all the cons of any sales job
being away from the HQ in London

Advice to Senior Management-

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great brand to work for and love the staff benefits.

Recruiter (Current Employee)
London, England

I have been working at TripAdvisor full-time for more than a year

ProsUK staff benefits are good and continually increasing. Central London office is in a great location and co-workers are all very diligent people whom I enjoy working with.

ConsSometimes it can feel that the internal understanding/support for European teams is lacking, from the US head office.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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good place to work

SEM Analyst (Current Employee)
London, England

I have been working at TripAdvisor

Prosgreat recognition (if working in the right team/for the right boss).
decent compensation.
good social events (drinks, parties etc).
management very approachable.

Consnot always clear who to approach/notify when things don't work.
information sharing across teams could be much improved.
company growing very fast, feels less personal than it used to

Advice to Senior Managementmake more resources available to get things done (for all teams).
ensure information is being shared across teams, improve collaboration of teams

Yes, I would recommend this company to a friend

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Good company for engineers

Engineer (Current Employee)
Newton, MA (US)

I have been working at TripAdvisor as a contractor for more than a year

ProsTripAdvisor hiring process is very selective and they hire top-notch engineers from top schools (MIT, Harvard), but TA also has no ass*e policy.
Very technical environment. The CEO has software background. It's a data driven company.
Very good perks: Free catered lunches 3 days a week, soda, snacks, pizza, gym on site, Mac laptops. Tech talks every Wednesday.
Good compensation.
Flexible hours, could work from home.
The company promotes from within.

ConsHectic environment, some people put more than 60 hours/week.
"Speed wins" mantra doesn't always work.
The communication between the teams could be improved.
Huge code base and sometimes difficult to maintain.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Innovative and fun environment!

Brand Marketing (Former Employee)
Newton, MA (US)

I worked at TripAdvisor full-time for more than 3 years

ProsInnovative, social, foster teamwork. If you ask, you will receive...maybe not immediately but in time.

ConsLike I said, it takes time for ideas/projects to get approval. Little support from management so it can be difficult.

Advice to Senior ManagementCreate more opportunities to move up within the company, or even to explore other departments.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Good atmosphere, smart people

Analyst (Current Employee)
Newton, MA (US)

I have been working at TripAdvisor full-time for more than a year

Pros- My team, and the people who manage my team, are really driven and focused. This makes work very interesting. We are encouraged to bring crazy ideas to the table and are given the go-ahead to work on these ideas.

- Work culture: Free lunches, team bonding events, casual, free beer, your co-workers can be your friends

- Data driven

- Engineers and non-engineers are given equal prominence (at least on my team)

Cons- Your managers greatly influence your experience at TripAdvisor. I am really lucky to have good managers but a lot of my other co-workers aren't

- Salary: Could be better :)

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Busy

Anonymous Employee (Current Employee)

I have been working at TripAdvisor full-time

ProsBenefits, compensation, oh and the company is a rocket ship.

ConsThe company grew faster than its infrastructure so all its supporting systems are unable to scale for the growth it has had/is planning. Management needs to recognize that speed wins can only get you so far and you need to fix the foundation.

Advice to Senior ManagementBring in more people from the outside that have done this in bigger companies.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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attractive working place

Human Resources Advisor (Current Employee)
Beijing, Beijing (China)

I have been working at TripAdvisor full-time for more than 3 years

Pros1,the benefits are so attractive and sweet. Travel compensation, GYM compensation and so on
2,You could enjoy and balance your career and life totally working here
3, You could also get opportunities for your own career development

ConsIt will be better if the working time management is more flexiable.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great experience

Anonymous Employee (Former Employee)

I worked at TripAdvisor

ProsFun co workers, great benefits, career advancement

ConsLocation is not ideal but it's OK.

Advice to Senior ManagementMaintain positivity

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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