TripAdvisor

  www.tripadvisor.com
Work in HR? Unlock Free Profile

TripAdvisor Reviews

Updated Jul 02, 2014
All Employees Current Employees Only

3.8 177 reviews

86% Approve of the CEO

TripAdvisor President and CEO Stephen Kaufer

Stephen Kaufer

(140 ratings)

74% of employees recommend this company to a friend

Review Highlights

Pros
  • Great work life balance, fun atmosphere, they try hard to please employees with functions and swag(in 14 reviews)

  • benefits are good, free lunch, outting, etc(in 27 reviews)


Cons
  • Poor performers are consistently promoted due to "friendships" they have with senior management(in 9 reviews)

  • Sure, the company went through some growing pains, which is understandable(in 7 reviews)

35 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Nice company

    Account Executive (Current Employee) Oxford, England

    ProsThe people, they are simple amazing! Very nice office.

    ConsNot carrer oportunities in another countries. All Europe, middle East and Africa is done from Oxford and London offices.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Good company to work for, but...

    Anonymous Employee (Current Employee)

    ProsGood benefits
    Career progression
    Relaxed atmosphere in the office

    ConsFast becoming detached from clients' reality
    Too centralised from Newton
    Lack of internal communication

    Advice to Senior ManagementSpend more time listening to your sales agent, they know their clients.

    Yes, I would recommend this company to a friend

    TripAdvisor Global Manager, Talent Acquisition responded to this review

    Jan 23, 2014

    Thanks! We’re pleased that you’re a fan of our benefits, career pathways (especially since we’ve been working on better defining these), and casual office atmosphere.
    Your feedback on communication
    ... More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Fun enough

    Telesales (Current Employee) Oxford, England

    Prosgood pay
    good incentives
    good staff parties

    Consthe job's enjoyability decreases as the telesales team grows in size
    all the cons of any sales job
    being away from the HQ in London

    Advice to Senior Management-

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great brand to work for and love the staff benefits.

    Recruiter (Current Employee) London, England

    ProsUK staff benefits are good and continually increasing. Central London office is in a great location and co-workers are all very diligent people whom I enjoy working with.

    ConsSometimes it can feel that the internal understanding/support for European teams is lacking, from the US head office.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    good place to work

    SEM Analyst (Current Employee) London, England

    Prosgreat recognition (if working in the right team/for the right boss).
    decent compensation.
    good social events (drinks, parties etc).
    management very approachable.

    Consnot always clear who to approach/notify when things don't work.
    information sharing across teams could be much improved.
    company growing very fast, feels less personal than it used to

    Advice to Senior Managementmake more resources available to get things done (for all teams).
    ensure information is being shared across teams, improve collaboration of teams

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    4 people found this helpful  

    Great business, 'OK' Engineering culture

    Software Engineer II (Former Employee) Newton, MA (US)

    ProsMany promotion and raise opportunities if you do great work. Many smart people to learn from.

    Product is getting better and better. Business is doing very well. You will learn many interesting things about running a large website.

    Company favors incremental changes with metrics and emphasizes speed to market.

    ConsNearly impossible to do an overhaul of a major page or a component, because it's so metrics driven. But it does happen sometimes, if the person pitching the idea is persuasive enough.

    Related to the previous point, it's hard for designers and engineers to innovate and get company to invest on various ideas so they keep those to themselves. This is reflected by low hackweek participation rate and low activities in open source community and local tech events.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    4 people found this helpful  

    Great place to work if you're an engineer

    Senior Recruiter (Former Employee)

    ProsWork life balance. Smart co-workers. Can't say enough things about how awesome the engineering group is, I really loved them and would encourage any engineer to strongly consider working there.

    ConsIf you're an engineer then your skills will speak for themselves and you'll be fine, but if your area of expertise is non-engineering, then company politics get in the way. Maybe every tech company is like that?

    Advice to Senior ManagementFor non-engineering departments, consider peer reviews. In the case of recruiting, consider reviews by the hiring managers who interact with the recruiter.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Large organization that still can move fast

    Anonymous Employee (Former Employee)

    ProsGreat benefits, good people, fun industry

    ConsThey hire big managers from large outside firms who come in and shoot first then ask questions later.

    Advice to Senior ManagementTo the new guys - learn the system. It will benefit you well. To the rest - there is a lot of knowledge from within. Sometimes bottom up planning works well too. Engage with lower levels

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

     

    product manager assistant/editor/product context designer

    Anonymous Employee (Former Employee)

    ProsLove traveling. Get the first-hand info of traveling tips.

    ConsNot challenging enough. Depend on the position.

    Advice to Senior ManagementPerk up.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Good company for engineers

    Engineer (Current Employee) Newton, MA (US)

    ProsTripAdvisor hiring process is very selective and they hire top-notch engineers from top schools (MIT, Harvard), but TA also has no ass*e policy.
    Very technical environment. The CEO has software background. It's a data driven company.
    Very good perks: Free catered lunches 3 days a week, soda, snacks, pizza, gym on site, Mac laptops. Tech talks every Wednesday.
    Good compensation.
    Flexible hours, could work from home.
    The company promotes from within.

    ConsHectic environment, some people put more than 60 hours/week.
    "Speed wins" mantra doesn't always work.
    The communication between the teams could be improved.
    Huge code base and sometimes difficult to maintain.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Worked for TripAdvisor? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.