TripAdvisor Reviews

Updated 19 August 2014
Updated 19 August 2014
186 Reviews

3.7
186 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
TripAdvisor President and CEO Stephen Kaufer
Stephen Kaufer
146 Ratings

Review Highlights

Pros
  • Great work life balance, fun atmosphere, they try hard to please employees with functions and swag (in 14 reviews)

  • benefits are good, free lunch, outting, etc (in 27 reviews)


Cons
  • Poor performers are consistently promoted due to "friendships" they have with senior management (in 9 reviews)

  • Sure, the company went through some growing pains, which is understandable (in 7 reviews)

More Highlights

37 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Nice company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive  in  Oxford, England
    Current Employee - Account Executive in Oxford, England

    I have been working at TripAdvisor full-time for more than a year

    Pros

    The people, they are simple amazing! Very nice office.

    Cons

    Not carrer oportunities in another countries. All Europe, middle East and Africa is done from Oxford and London offices.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Good company to work for, but...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TripAdvisor full-time for more than a year

    Pros

    Good benefits
    Career progression
    Relaxed atmosphere in the office

    Cons

    Fast becoming detached from clients' reality
    Too centralised from Newton
    Lack of internal communication

    Advice to ManagementAdvice

    Spend more time listening to your sales agent, they know their clients.

    Recommends
    Neutral Outlook
    Disapproves of CEO

    TripAdvisor Response

    Jan 23, 2014Global Manager, Talent Acquisition

    Thanks! We’re pleased that you’re a fan of our benefits, career pathways (especially since we’ve been working on better defining these), and casual office atmosphere.
    Your feedback on communication
    ... More

  3.  

    Fun enough

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Telesales  in  Oxford, England
    Current Employee - Telesales in Oxford, England

    I have been working at TripAdvisor full-time for more than a year

    Pros

    good pay
    good incentives
    good staff parties

    Cons

    the job's enjoyability decreases as the telesales team grows in size
    all the cons of any sales job
    being away from the HQ in London

    Advice to ManagementAdvice

    -

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Great brand to work for and love the staff benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Recruiter  in  London, England
    Current Employee - Recruiter in London, England

    I have been working at TripAdvisor full-time for more than a year

    Pros

    UK staff benefits are good and continually increasing. Central London office is in a great location and co-workers are all very diligent people whom I enjoy working with.

    Cons

    Sometimes it can feel that the internal understanding/support for European teams is lacking, from the US head office.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - SEM Analyst  in  London, England
    Current Employee - SEM Analyst in London, England

    I have been working at TripAdvisor

    Pros

    great recognition (if working in the right team/for the right boss).
    decent compensation.
    good social events (drinks, parties etc).
    management very approachable.

    Cons

    not always clear who to approach/notify when things don't work.
    information sharing across teams could be much improved.
    company growing very fast, feels less personal than it used to

    Advice to ManagementAdvice

    make more resources available to get things done (for all teams).
    ensure information is being shared across teams, improve collaboration of teams

    Recommends
    Approves of CEO
  7. 1 person found this helpful  

    Great place to work!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TripAdvisor

    Pros

    Good work life balance. Very smart people to work with. Very fast paced environment.

    Cons

    Be prepared to move really fast.

  8.  

    Treats people really well, limited opportunities for promotion

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Newton, MA (US)
    Current Employee - Anonymous Employee in Newton, MA (US)

    I have been working at TripAdvisor full-time

    Pros

    Great place to work, as it's a culture that cares if you get your work done, but lets you have a good time while doing it. Camaraderie is great within teams, and collaboration between teams is getting better. Very flexible for work/life balance.

    Cons

    Not a ton of opportunities for growth, communication between teams could use improvement

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 5 people found this helpful  

    Great business, 'OK' Engineering culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer II  in  Newton, MA (US)
    Former Employee - Software Engineer II in Newton, MA (US)

    I worked at TripAdvisor full-time for more than 3 years

    Pros

    Many promotion and raise opportunities if you do great work. Many smart people to learn from.

    Product is getting better and better. Business is doing very well. You will learn many interesting things about running a large website.

    Company favors incremental changes with metrics and emphasizes speed to market.

    Cons

    Nearly impossible to do an overhaul of a major page or a component, because it's so metrics driven. But it does happen sometimes, if the person pitching the idea is persuasive enough.

    Related to the previous point, it's hard for designers and engineers to innovate and get company to invest on various ideas so they keep those to themselves. This is reflected by low hackweek participation rate and low activities in open source community and local tech events.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Large organization that still can move fast

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TripAdvisor

    Pros

    Great benefits, good people, fun industry

    Cons

    They hire big managers from large outside firms who come in and shoot first then ask questions later.

    Advice to ManagementAdvice

    To the new guys - learn the system. It will benefit you well. To the rest - there is a lot of knowledge from within. Sometimes bottom up planning works well too. Engage with lower levels

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    product manager assistant/editor/product context designer

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TripAdvisor

    Pros

    Love traveling. Get the first-hand info of traveling tips.

    Cons

    Not challenging enough. Depend on the position.

    Advice to ManagementAdvice

    Perk up.

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