Washington Mutual

  www.wamu.com
  www.wamu.com

Washington Mutual Reviews

Updated 1 November 2014
Updated 1 November 2014
353 Reviews
4.0
353 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Washington Mutual Chairman & CEO JP Morgan Chase James Dimon
James Dimon
37 Ratings

Review Highlights

Pros
  • Great people, true team environment, challenging work, fair compensation, perfect work/life balance (in 41 reviews)

  • They offered great benefits and good supports for the families of employees (in 14 reviews)


Cons
  • Senior management was a mixed bag; lack of accountability at the highest levels (in 35 reviews)

  • Too many changes in upper management that disrupted the lower ranks - on a regular basis (in 15 reviews)

More Highlights

117 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Closing in Bethel Park, PA (US)
    Former Employee - Closing in Bethel Park, PA (US)

    I worked at Washington Mutual full-time (more than an year)

    Pros

    All in all it's a good place to work.

    Cons

    I liked it there, so I really have no cons.

    Advice to ManagementAdvice

    none

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Employees were rewarded for good performance. Nice to be appreciated by the company you work for,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Back Office Administrative in Northridge, CA (US)
    Former Employee - Back Office Administrative in Northridge, CA (US)

    I worked at Washington Mutual full-time (more than 5 years)

    Pros

    Decent pay, good people and company support.

    Cons

    Too much risk in the subprime lending

    Advice to ManagementAdvice

    n/a

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Job was satisfying.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President in Seattle, WA (US)
    Former Employee - Vice President in Seattle, WA (US)

    I worked at Washington Mutual full-time (more than 5 years)

    Pros

    Provided autonomy to get things done. Collegial environment.

    Cons

    Executive management unwilling to make prudent decisions to save the organization.

    No opinion of CEO
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  5.  

    Great learning experience

    Former Employee - Senior Analyst in Seattle, WA (US)
    Former Employee - Senior Analyst in Seattle, WA (US)

    I worked at Washington Mutual full-time (more than 3 years)

    Pros

    The people were great. The division was small so everyone had to wear many hats. Our division was acquired by a much larger finance group and our people were so much more efficient.

    Cons

    There existed some good ole boy network mentality. The old guard did not respect the abilities of the new people.

    Advice to ManagementAdvice

    Consider not selling out.

  6.  

    Wrong Place at the Wrong Time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Risk Manager in Seattle, WA (US)
    Former Employee - Risk Manager in Seattle, WA (US)

    I worked at Washington Mutual full-time (more than 3 years)

    Pros

    Team was great; still maintaining meaningful relationships years after the Chase takeover. Bonds were made during many long hours of shared project work. Compensation was good.

    Cons

    Very demanding schedule. Felt like much of the time we were racing against time. Thought we had made it through when things got pulled out from underneath us.

    Advice to ManagementAdvice

    Don't grow too fast and compromise values that made you beloved by your customers. Thanks for pushing me, though, to realize what I could do.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Great environment with enjoyable coworkers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller
    Former Employee - Teller

    I worked at Washington Mutual part-time (more than an year)

    Pros

    Environment with coworkers
    Dealing with lots of people on a daily basis
    Simple tasks to accomplish
    Fast paced to make the time go by quickly

    Cons

    Quotas that have to be met or negative performance reviews happen
    Low starting salary as a teller
    Repetitive tasks that don't always challenge you

    Recommends
    Negative Outlook
  8.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Funder in Bellevue, WA (US)
    Current Employee - Funder in Bellevue, WA (US)

    I have been working at Washington Mutual full-time (more than 3 years)

    Pros

    Excellent colleagues. We had a great time working together. The company was mostly respectful of employees during a very difficult time. Everyone always pulled together to make things work. Great culture of support, fun, and of course hard work.

    Cons

    Sad to see it end the way it did. I would have loved to have stayed on had it been possible. Working at Chase is just not the same. Much more corporate and less friendly. For that, I had to go.

    Recommends
    Negative Outlook
    Disapproves of CEO
  9.  

    great company while it was around

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Teller in Clackamas, OR (US)
    Former Employee - Senior Teller in Clackamas, OR (US)

    I worked at Washington Mutual full-time (more than an year)

    Pros

    rules were followed. always busy. Managers usually had your back if there was a upset customer.

    Cons

    pay was no very good, lots of turnover could never keep any employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    I had a good working experience at Washington Mutual.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loan Closer in Dallas, TX (US)
    Former Employee - Loan Closer in Dallas, TX (US)

    I worked at Washington Mutual full-time (more than an year)

    Pros

    There were opportunities for growth.

    Cons

    The branch closed down and layoffs occurred.

    Advice to ManagementAdvice

    Always treat employees as though their talent and contribution adds value to the company and keep them informed, always considering their input as valid and valuable.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Great team environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mortgage Loan Consultant in Fullerton, CA (US)
    Former Employee - Mortgage Loan Consultant in Fullerton, CA (US)

    I worked at Washington Mutual full-time (more than 3 years)

    Pros

    People I worked with were great, good software, excellent manager

    Cons

    competing against other call centers, we were the only one doing any portfolio underwriting, unfair competition against other call centers

    Advice to ManagementAdvice

    look at the big picture compare apples to apples

    Recommends
    Positive Outlook
    Approves of CEO

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