Waste Management

  www.wm.com
Work in HR? Unlock Free Profile

Waste Management Reviews

Updated Jul 15, 2014
All Employees Current Employees Only

2.8 407 reviews

55% Approve of the CEO

Waste Management President, CEO & Director David P. Steiner

David P. Steiner

(248 ratings)

47% of employees recommend this company to a friend

Review Highlights

Pros
  • great benefits and you can get all the hours you need allowed by dot (in 31 reviews)

  • Fellow Employees, good benefits if you can afford the with the Lay-down days (in 30 reviews)


Cons
  • The customer service supervisor sits in her office all day eating (in 16 reviews)

  • Long hours management don't care for you just be at work av (in 16 reviews)

More Highlights
95 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Approves of CEO

     

    Quick paced

    Anonymous Employee (Former Employee)

    ProsWeekly pay, good health insurance, vacation and holiday pay.

    ConsToo many supervisors! Most of them not qualified. Too little advancement opportunities.

    Advice to Senior ManagementWe know you are trying to meet your numbers to look good to upper management however try to create a heroic work environment that would want us to work hard for you.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Sad day when you love your job and learn your call center is closing

    Inside Commercial Representative (Current Employee) Oak Harbor, WA (US)

    ProsLove the call center reps - you work hard and put up with some tough customers. Your a great team of people and it's sad to learn we will never be a team again.

    ConsWe were told this week our call center is closing. It shocked and hurt 125 employees in a very small town. We are so busy some of us are working OT everyday, until this week when the closing was released. Now that they've routed our calls to AZ, the phones stopped ringing. If we are going to stay open for another 3 months, how are we going to do our jobs when the phones stopped ringing.

    Advice to Senior ManagementYou shouldn't keep hiring and training when you knew the center was going to close. This wasn't an overnight decision. There are about 30 new hires over the past 90 days who now are out of work again.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Review

    Account Manager (Former Employee) Charlotte, NC (US)

    ProsIndustry leader, good benefits, one stop shop, challenging work load. Full range of environmental services made it advantageous when prospecting & helped differentiate service offerings from competitors.

    ConsLong Hours & unrealistic expectations.
    Price leader - enabled competition to consistently undercut WM's pricing. Extreme micro mgmt.
    Constant power struggle between operations & sales departments. Company driven by operations minded mgmt. team w little regard for sales team. HR Dept. practically non existent @ local level.

    Advice to Senior ManagementTreat all employees with respect and improve comp plans.

    No, I would not recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Not the most warm workplace environment

    IT Business Analyst I (Former Employee) Houston, TX (US)

    ProsI was fortunate enough to have a traveling position as to allow me limited time in the office.

    ConsAgeism, very slow decision making processes, lots of bureaucracy, and a very conservative environment.

    No, I would not recommend this company to a friend

    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Good place to work

    Driver (Current Employee)

    ProsIt's a good place to work has constant changes to keep up with technology n advancements in they area

    ConsLong hours at times do to helpers or truck break downs

    Advice to Senior ManagementGet to know your drivers better there your best assets in the field to make the company grow and become better

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    This is your job this is what you do like it or leave it.

    Operations Specialist and Scale Clerk (Current Employee)

    ProsVery in tune to Global / Environmental issues. Wide open marketplace for development and creativity.
    Has many options in place for growth of business and the individual built at Corporate level. Decent benefit pkg. compared to other industries.

    ConsVery little to no encouragement from management for the individual to pursue anything that might be offered. Not a true team environment. Too much separation of job tasks by title. Corporate level is totally out of touch with field employees and the customers. Products too high priced and customers have no easy access to service for the answers they seek. People rushed to do their expected tasks, The company is always adding tasks cutting hours but not increasing pay in balance. Also the "new dispatch system" is counter productive.

    Advice to Senior ManagementMicro Managing isn't working for you. Knock it off and be more personally involved in understanding what your employees do, who they are, what their desires are and how you can help them be successful. Lead them instead of push them, encourage them to be first line customer service people. Managers don't deal with customers on a personal level like field employees do.. managers should encourage and train employees to be good at doing that.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Good outlook for company's business initiatives; is forgetting that people are the foundation for strong growth

    Engineer (Current Employee) Houston, TX (US)

    ProsNew technologies and new initiatives that the company has to offer
    Have a chance to learn many new things
    Some of the peers are great coworkers who have stayed put for a while

    ConsRed-tape for many decisions
    Pay isnt the greatest
    Too many initiatives going on with no clarity or specifics being provided to keep employee morale up
    Company and HR's attitude for employee growth needs a overhaul
    Is focused on meeting /making money for shareholders while the employees take a salary hit.

    Advice to Senior ManagementKeep in mind that the company is growing because of the employees contribution and are assets.
    Overworking them and not keeping the salary growth inline with the Company's profit growth isnt fair.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Great Company for non professionals

    Heavy Equipment Operator (Former Employee) Atlanta, GA (US)

    ProsHours M-F; room for advancement if your connected to the right people; paid weekly; most of the staff were cool to work with.

    ConsLow pay in the southern region compared to its northern counterparts. Workload gets slow at times. Vacation time should be average of the weekly hours worked not straight 40 per week.

    Yes, I would recommend this company to a friend

     

    Retired aftter 35 yea

    Rolloff Driver 26 Years Container Delivery Driver 9 Years (Former Employee)

    ProsDecent pay but long hours

    ConsLong hours management don't care for you just be at work av

    Advice to Senior ManagementAfter working 35 years you should give a few benefits toemployees you py life insurance for 35 years then we have nothing show employees you apprecate the years they worked I retired after 35 years no recognition not even a peice of paper acknowledging that I ever worked for WM

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Really depends on your manager and line of business....stay away from recycling center.

    Route Manager (Former Employee) Oakland, CA (US)

    ProsGreat senior leadership and awesome pay. This company is really trying to transform the trash and recycling business. It would be nice to completely remove the days of drivers having to get out of truck (too many injuries & accidents). I also like the Life Critical Rules...break one of these and you are history. All of the life critical rules are a result of multiple employee and customer deaths over the years.

    ConsA little frustrating to see your employees come into work and leave 4 hours later, with full 8 hours pay or an option to start working OT (union contracts). Meanwhile, management is scheduled for a min. 10 hour day (when things are going well).

    Advice to Senior ManagementGreat company overall but work-life balance for management is non-existent. The bonus structure is purely team based...it would be nice to have a small percentage directly tied to manager's individual performance and that of his/her team.

    Yes, I would recommend this company to a friend

Worked for Waste Management? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.