Whirlpool

www.whirlpoolcorp.com

Whirlpool Reviews

Updated 28 January 2015
Updated 28 January 2015
462 Reviews
3.6
462 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Whirlpool Chairman and CEO Jeff M. Fettig
Jeff M. Fettig
289 Ratings

Review Highlights

Pros
  • In general, the work-life balance is above average compared to other large companies (in 30 reviews)

  • The employees of Whirlpool are what make it a great place to work (in 19 reviews)


Cons
  • Poor work/life balance except for those who are part of the inner circle of cronies (in 17 reviews)

  • Position was located in a small town so local attractions/things to do, were low (in 12 reviews)

More Highlights

143 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Whirlpool Customer Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Benton Harbor, MI (US)
    Current Employee - Customer Service Representative in Benton Harbor, MI (US)

    I have been working at Whirlpool full-time (more than 5 years)

    Pros

    You get a paycheck.

    You work with good people

    Otherwise nothing else, it's a call center so you get yelled at every day.

    Cons

    Lack of Vision - Company constantly changing tools and policy but never thinking about how it will affect customers and employees.

    Dishonesty - You're told not to lie to the customer, but you're also told not to tell the customer that there is a known issue with an appliance even though there's notices about known issues and your last 100 calls were about the same issue customer is calling in about.

    Advice to ManagementAdvice

    Help your employees by not asking them to lie to a customer but tell them not to lie. Admit to the customer that an appliance has a design flaw and help make it right. Don't let the Rep get yelled at over something we should be helping a customer with if we're being honest.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    It was stressful most of the time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Cleveland, TN (US)
    Current Employee - Customer Service Representative in Cleveland, TN (US)

    I have been working at Whirlpool full-time (more than a year)

    Pros

    They pay for you to go to college

    Cons

    They don't care to fire you, a girl I know was in a car wreck and couldn't leave the hospital so they fired her.

    Advice to ManagementAdvice

    The managers areally pretry cool, some are not

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Good company to work for in a terrible location

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Saint Joseph, MI (US)
    Current Employee - Anonymous Employee in Saint Joseph, MI (US)

    I have been working at Whirlpool full-time (more than a year)

    Pros

    Whirlpool is a good company to work for, especially right out of college. You're going to get great experience, excellent pay, and work with some very talented colleagues. This is dependent on which job function you're in but for the most part the work you do will be challenging and rewarding. Work-life balance is great too, I usually work 40-42 hours a week, unless we have something going on then it can creep up near 50 (still not bad). Summer hours are awesome- a lot of people usually around noon on Fridays.

    They also have some nice wineries in the area which I enjoyed a lot!

    Cons

    The biggest con that Whirlpool has going for it is location. It's located in this very small town off the coast of Lake Michigan (I will say the summers are nice) but the winters are awful. It's cloudy every day which in turn makes the town depressing and snows a ton, although this winter it hasn't snowed much. There's not much to do here, especially if you're a young professional, unless you're into winter activities. There's very few young folks within this company (straight from out of college) and that's mostly due to the location and the only reason the few that do decide to come is because of the pay. Good luck finding a nice apartment as well because there's only a couple good apartments in the area and they usually have a waiting list. Most people end up renting a house or apartment house.

    Advice to ManagementAdvice

    Cut down on the politics, it really hinders progress and productivity.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Ok, but slow career steps

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Industrial Designer
    Current Employee - Senior Industrial Designer

    I have been working at Whirlpool full-time (more than 3 years)

    Pros

    Good to combine with family life

    Cons

    Slow, complicated and a lot of promises without real action

    Recommends
    Negative Outlook
  6.  

    Working at Whirlpool has many pros and cons

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Benton Harbor, MI (US)
    Current Employee - Manager in Benton Harbor, MI (US)

    I have been working at Whirlpool full-time (more than 5 years)

    Pros

    The company compensates it's employees well and has great values.

    Cons

    The politic atmosphere at Whirlpool can be toxic. Also, the company doesn't take risks with new ideas and systems.

    Advice to ManagementAdvice

    Change the way employees are rated.

    Recommends
    Neutral Outlook
  7.  

    OK Company, Questionable Leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Marketing Manager in Benton Harbor, MI (US)
    Former Employee - Senior Marketing Manager in Benton Harbor, MI (US)

    I worked at Whirlpool full-time (more than 5 years)

    Pros

    Training and personal growth opportunities. Lots of diverse jobs.

    Cons

    Big company, very small town. Lots of politics and promotion of leadership not based on results or performance but who you know.

    Advice to ManagementAdvice

    Base your leadership and promotions on actual business results driven and performance. Sometimes people move jobs so fast (less than a year) how can anyone be held accountable.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Overall good place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Miami, FL (US)
    Current Employee - Anonymous Employee in Miami, FL (US)

    I have been working at Whirlpool as a contractor (less than a year)

    Pros

    Diverse coworkers and good team work

    Cons

    Immpredictable long hours, too much rework at times. Lack of some established process and training

    Advice to ManagementAdvice

    Better training and career development for entry level employees.

    Approves of CEO
  9.  

    Good Place to start your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Whirlpool

    Pros

    Learnings, Global exposure and good people to work with

    Cons

    Slow rate of growth and travel opportunities

  10.  

    Sr Merchandising Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Merchandising Manager in Benton Harbor, MI (US)
    Current Employee - Senior Merchandising Manager in Benton Harbor, MI (US)

    I have been working at Whirlpool full-time (more than 5 years)

    Pros

    Great work/life balance and internal opportunities for development

    Cons

    The company's headquarter is located in a beautiful area, however it is distant from great centers and other multinational companies, what makes it harder for a spouse with a successful career to find something interesting in a reasonable distance

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Very old school, bureaucratic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Shared Services in Benton Harbor, MI (US)
    Current Employee - Human Resources Shared Services in Benton Harbor, MI (US)

    I have been working at Whirlpool as a contractor (less than a year)

    Pros

    Smaller-town location, friendly environment, decent work-life balance

    Cons

    Not open to change or flexibility

    Advice to ManagementAdvice

    Offer more mentoring opportunities & feedback from managers

    Recommends
    Positive Outlook
    Approves of CEO

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