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Whirlpool Reviews

Updated 17 April 2015
151 reviews filtered by
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3.0
151 Reviews
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Recommend to a friend
Approve of CEO
Whirlpool Chairman and CEO Jeff M. Fettig
Jeff M. Fettig
77 Ratings

151 Employee Reviews

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  1. Trade partner support specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Trade Partner Support Specialist in Knoxville, TN (US)
    Current Employee - Trade Partner Support Specialist in Knoxville, TN (US)

    I have been working at Whirlpool full-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Benefits, fun coworkers, computer work

    Cons

    Low salary no real advancement opportunities and often micro managed and treated like children

  2. They left us after we gave them our youth!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Coordinator in Fort Smith, AR (US)
    Former Employee - Coordinator in Fort Smith, AR (US)

    I worked at Whirlpool

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great pay, good benefits lots of good coworkers!!

    Cons

    They moved it to Mexico after us giving them all the good years!!

    Advice to Management

    Stay made in the USA!!!

  3. Account Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Specialist in Knoxville, TN (US)
    Current Employee - Account Specialist in Knoxville, TN (US)

    I have been working at Whirlpool

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Flexible Schedule, ability to work from home, does alot for the community

    Cons

    expects more work from less headcount, not truthful with employees, does not treat everyone with the same fairness

    Advice to Management

    upper management needs to evaluate lower management better. When there is excessive turn over in a department, it's time to look at how that department is managed.

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  5. Helpful (1)

    Siloed and slow to change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Benton Harbor, MI (US)
    Current Employee - Director in Benton Harbor, MI (US)

    I have been working at Whirlpool full-time (more than 8 years)

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    Pays well, with ample benefits. Culture is pleasant, very little yelling, facilities improving and wonderful, but small community.

    Cons

    Very much works in silos. Has a very hard time embracing cross functional work and leaders are constantly defending their turf. Do not look for your leader to help you develop in your career.

    Advice to Management

    The talent growth and career pathing is a mystery to the rank and file. The politics and continual alignment of people to make decisions is stifling. Many creative people leave the organization due to these issues.

  6. ---

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Whirlpool

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible to needs of contractors

    Cons

    contract workers feel left out of the equation

  7. Helpful (1)

    Feedback

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SQE in Saint Joseph, MI (US)
    Current Employee - SQE in Saint Joseph, MI (US)

    I have been working at Whirlpool

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good challenges.
    Decent pay and work hours

    Cons

    Management says one thing and does other.
    Conflicting goals

    Advice to Management

    None

  8. Enjoyable office environment but lacks professionalism.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Whirlpool full-time (less than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Relaxed, hard work is rewarded, friendly culture

    Cons

    Lack of any perks or benefits, some people could be seen to be passive aggressive in their approach to things

  9. Manager, Insights & Strategy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Whirlpool full-time (more than 10 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Varied work, good visibility to senior management

    Cons

    lack of leadership and guidance

  10. Its ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Factory Service in Greenville, OH (US)
    Former Employee - Factory Service in Greenville, OH (US)

    I worked at Whirlpool full-time (less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Good Money and many nice people and helpful people

    Cons

    Too many overtime hours. Not enough time for family and not enough time off

    Advice to Management

    Let your employees have their weekends off

  11. Whirlpool Customer Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Benton Harbor, MI (US)
    Current Employee - Customer Service Representative in Benton Harbor, MI (US)

    I have been working at Whirlpool full-time (more than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    You get a paycheck.

    You work with good people

    Otherwise nothing else, it's a call center so you get yelled at every day.

    Cons

    Lack of Vision - Company constantly changing tools and policy but never thinking about how it will affect customers and employees.

    Dishonesty - You're told not to lie to the customer, but you're also told not to tell the customer that there is a known issue with an appliance even though there's notices about known issues and your last 100 calls were about the same issue customer is calling in about.

    Advice to Management

    Help your employees by not asking them to lie to a customer but tell them not to lie. Admit to the customer that an appliance has a design flaw and help make it right. Don't let the Rep get yelled at over something we should be helping a customer with if we're being honest.

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