ASDA Interview Questions & Reviews
Getting an Interview
- Popular Job Titles:
- Sales Assistant (4)
- Checkout Operator (3)
- Customer Assistant (2)
- ASDA Colleague (2)
- Shop Floor Assistant (2)
- Department Manager (2)
- Customer Service (1)
- Customer Service Assistant (1)
- Personal Shopper (1)
- Engineer (1)
- In Store, Was Offered Checkouts (1)
- Night Manager (1)
- Home Shopping Driver (1)
- Store Assistant (1)
- Pharmacy Colleague (1)
- Self Service (1)
- Section Leader Services (1)
- Head of service integration (1)
- Delivery Driver (1)
- Home Delivery Driver (1)
- Shft Manager (1)
- Night-Shift Stocker (1)
- Asda Process Colleague (1)
- Provisions Assistant (1)
Head of service integration Interview (Positive Experience; Difficult Interview)
I applied through an employee referral - interviewed at ASDA in January 2010.
Interview Details Employee referral shortened the process which otherwise can be lengthy as you are sifted against other candidates, agencies do not have much sway compared to employee referral which ticks some of the boxes
Interview Question – Knowledge of retail challenges Answer Question
Negotiation Details – Negotiate!
Customer Assistant Interview (Positive Experience; Easy Interview)
I applied online - interviewed at ASDA in March 2014.
Interview Details I applied online through the Asda website, completed the online application form - which was multiple choice questions. Within a week, I was invited via email to an 'Asda Magic' recruitment event.
There were 15 candidates at the event. At 25 I was the 2nd oldest there as most of them were students or school leavers. We were all taken to a room with chairs and tables in and on each table there was paperwork with a name badge on top of it, we had to find our name and so were randomly placed - which was a shame as I was getting on well with one of the girls but we were separated. There were 3 tables - 5 candidates per table.
We were told to find out about the person next to us and 3 interesting facts about them and they were told to find out 3 interesting things about us - so it would be good to think of some things beforehand. We then had to tell the rest of the group what we'd found out.
Next we had to work with the rest of our table. The managers brought a bag with 3 items in (1 per table), we had to randomly select an item and were expected to sell it to the managers. We were given 15 minutes to get a presentation/sales pitch together. The items ranged from car air fresheners to shaving gel. Everyone is expected to speak in the presentation and participate in the planning of it. Our presentation was pretty naff but it doesn't matter how rubbish it is as its all about how well you work together - thats what you are assessed on, so don't sit quietly in the corner... listen to others in your group and talk to them.
After the presentations we filled out some paperwork and 'had a go' on the shop floor. We just had to pull stock forward on the shelves and put misplaced stock in right place. We also had to help a customer somehow, so keep an eye out for customers struggling to decide on something or trying to reach something etc and approach them asking if you can help.
Finally, we had a one-on-one interview - which was absolutely fine. I was really nervous for this but the questions were simple and easy to answer - for example - What would need to happen for you take the day off work? I just looked at the interviewer blankly thinking 'is he expecting me to say something like a natural disaster or a major illness?' He must have caught on to my puzzled look as he said "For example, would you take the day off if you had cold?" I said I wouldn't stay off for cold, but I would stay off if I had a sickness bug in case I infected my colleagues or was sick in the store.
The interview lasted about 5-10 mins. I also noticed while he was writing my responses that he was scoring my answers. The numbers were 1-4 and he kept scoring me a 3. On the last page I saw that 3 meant 'Would recommend for this role'.
And that was it!! They respond within 48 hours whether you're successful or not and I was offered the job!
Interview Question – There were 2 questions I struggled to answer on the spot. First was: "Tell me about the best piece of customer service you have ever given?" and the second:, "What do you dislike about working in a team?" View Answer
Checkout Operator Interview (Neutral Experience; Average Interview)
I applied online and the process took 2 weeks - interviewed at ASDA.
Interview Details Two stages to the interview process, group interview and one on one. Usually done on the same day.
The group interview consists of 3 groups being given a challenge, the outcome of the challenge has no input into who gets a job, but the contribution and your behaviour in the challenge is a factor
Interview Question – No difficult questions, just about experience and customer service. Asda is very customer service focused Answer Question
Negotiation Details – There was no negotiations. I was taken on as a seasonal worker and eventually offered a full time contract. The hours I was able to work were determined once I'd been offered a position
ASDA Colleague Interview (Neutral Experience; Easy Interview)
I applied in-person and the process took 2 weeks - interviewed at ASDA in May 2011.
Interview Details The first step is filling a online form from Asda job site against the vacancies available. No previous employment experience required as all the job specific training is given when employment commence. Online assessments are simple involves basic analytical, verbal reasoning and personality questions. with regards to personality questions try to be more positive / focused on customer service when answering the 42 questions. Once passed all the assessments you are free to apply for as many roles as you wish.
The Next stage is a Group Assessment called "ASDA MAGIC". The best advice is just be yourself, try to get to know as much as possible about the team members in the group. Build RAPPORTS .
Interview Question – Why do you want to work for ASDA? Answer Question
Negotiation Details – none
Section Leader Services Interview (Positive Experience; Average Interview)
I applied through another source and the process took 5 days - interviewed at ASDA in July 2010.
Interview Details Be yourself, the company is big on personality, interviews are informal, The group selection be relaxed , ask questions, Take you time when doing the online application reread the questions, tough there is some parts that's timed
Negotiation Details – I original applied for Admin/Customer Service at the time there was no vacancies, they did have night Shift, which I took, I then moved to dayshift and have worked my up to Section Leader
Customer Service Interview (Positive Experience; Average Interview)
I applied in-person and the process took 5 days - interviewed at ASDA.
Interview Details magic session-everyone in a room interacting together doing different tasks,we had to make a building out of spaggetti & marsh mellows then explain what we had made,what we was named ,what we were selling ect..
Very Easy Interview
Store Assistant Interview (Positive Experience; Very Easy Interview)
I applied online and the process took a day - interviewed at ASDA.
Interview Details You apply online, you will be approached by a member of HR, an interview in arranged with a group of around 15 of you. Some will be adults teenagers and students its a real cross section of society. you do some group work where you are being watched, then watch some safety videos and general intro stuff (very basic), you are then have a 1:1 interview with a middle manager and a store walk round. The atmosphere is relaxed
Interview Question – How can you fit this job around your studies Answer Question
Self Service Interview (Positive Experience; Easy Interview)
I applied online and the process took 4 weeks - interviewed at ASDA in June 2012.
Interview Details Very good interview process. Begins with a group interview where they monitor how you work with a large team. I had to introduce a fellow interviewee and describe her work skills to the team. I would advise a good attitude to people. Main interview with 2 colleagues on a separate occasion, very positive and friendly approach by management and other staff.
Interview Question – Most question are fairly typical, nothing unexpected. I was asked to describe a situation at work where I went above and beyond for a customer. Nothing you couldn't think of on the spot, interviewee's very calm and don't push you to answer quickly. Answer Question
Checkout Operator Interview (Neutral Experience)
Interviewed at ASDA
Interview Details asda magic session, volunteer work within the store (usually stock work eg filling shelves/ clearing up) & finally a one to one interview (generally with one of the store managers but could also be with a long term employee)
Interview Question – 1) why do you want to work for asda? 2) what can you do for them? 3) why should they hire you? 4) what would you purtchase from the store and why? View Answer
Personal Shopper Interview (Positive Experience; Easy Interview)
I applied in-person and the process took 3 months - interviewed at ASDA in August 2010.
Interview Details A group interview where we were paired up and had to act out a product being sold to an irate customer (I played the customer). I passed that stage but was told I would be informed when a suitable position became available. At the second stage I was called in for a trial run on the warehouse shop floor and then a one on one interview with the general manager. She made me feel at ease and the interview was pretty informal. Within a few days I received a call informing me that I had got the job and had to attend a two day induction course. It was really presentations ,going through procedures and talking to our new colleagues. All in all it was a simple and fun process.
Interview Question – No difficult question, they were fairly general. Answer Question
Negotiation Details – No negotiation phase. Salary and benefits were set as standard.
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