Affiliated Computer Services

www.acs-inc.com
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Affiliated Computer Services Customer Service Representative Interview Questions

Updated 6 Feb 2015
Updated 6 Feb 2015
25 Interview Reviews

Interview Experience

Interview Experience

54%
36%
9%

Getting an Interview

Getting an Interview

57%
33%
7%

Interview Difficulty

1.6
Average

Interview Difficulty

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Average

Easy

25 Candidate Interview Reviews Back to all Interviews

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Customer Service Representative Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied online. The process took 2 daysinterviewed at Affiliated Computer Services.

Interview Details

Interview was very short, I didn't think I did very well, but was offered a job immediately. The person I interviewed seemed very disinterested in her own position, and just seemed like she was willing to hire anyone on.

Interview Questions
  • What previous experience do you have dealing with customers?   Answer Question
Accepted Offer
Neutral Experience
Easy Interview

Other Interview Reviews for Affiliated Computer Services

  1.  

    Customer Service Representative Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online. The process took 5 daysinterviewed at Affiliated Computer Services.

    Interview Details

    applied via walk in , took typing test and knowledge test. Had an interview afterwards with a team manager and hr rep . Could not commit to schedule so respectfully ended interview.

    Interview Questions
    No Offer
  2.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a dayinterviewed at Affiliated Computer Services.

    Interview Details

    easy and didnt have to take alot of timeasy and didnt have to take alot of time doing anything to get the jobe doing anything to get the job
    easy and didnt have to take alot of time doing anything to get the job

    Interview Questions
    Accepted Offer
  3.  

    Customer Service Representative Interview

    Anonymous Employee in Federal Way, WA (US)
    Anonymous Employee in Federal Way, WA (US)
    Application Details

    I applied online. The process took 2 daysinterviewed at Affiliated Computer Services in April 2014.

    Interview Details

    Interview process was a breeze. Basically if they ask you to come in for an interview, you can assume you've got the job. They never made me feel uncomfortable, which is a first when it comes to interviews!

    Interview Questions
    • This never happened, the only unexpected thing was how easy it was to get the job.   Answer Question
    Reasons for Declining

    My current employer begged me to stay and I felt bed enough to do so.

    Declined Offer
    Positive Experience
    Easy Interview
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  5.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Montego Bay (Jamaica)
    Anonymous Interview Candidate in Montego Bay (Jamaica)
    Application Details

    I applied online. The process took a dayinterviewed at Affiliated Computer Services in January 2014.

    Interview Details

    After I applied, it took a while to get called (about 2 months). Got called the day before interview and testing. Process took ALL day! Did a typing and audio test, then a short multiple choice from about 5 areas (customer service, english, maths, etc). The interview went well, both Interviewers were pleasant.

    Interview Questions
    • I don't remember the questions but they were basic common sense. Just don't over-think.   Answer Question
    Negotiation Details
    No negotiation.
    Accepted Offer
    Positive Experience
    Easy Interview
  6.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a dayinterviewed at Affiliated Computer Services.

    Interview Details

    Interview was super easy found out my schedule and start date within 20 min of interview

    Interview Questions
    Accepted Offer
  7.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Albany, NY (US)
    Anonymous Interview Candidate in Albany, NY (US)
    Application Details

    I applied online. The process took 3+ monthsinterviewed at Affiliated Computer Services in January 2013.

    Interview Details

    Difficult but fair

    Interview Questions
    • can you work outside of regular business hours   View Answer
    Negotiation Details
    there was no negotiation available. I took the position because I liked the hiring agent but the hiring person puts a very good spin on the company. If you are hired you may regret it.
    Accepted Offer
    Positive Experience
    Average Interview
  8.  

    Customer Service Representative Interview

    Anonymous Employee in Raleigh, NC (US)
    Anonymous Employee in Raleigh, NC (US)
    Application Details

    I applied in-person – interviewed at Affiliated Computer Services in January 2013.

    Interview Details

    one on one interview with supervisor

    Interview Questions
    No Offer
    Neutral Experience
    Easy Interview
  9.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Tigard, OR (US)
    Anonymous Interview Candidate in Tigard, OR (US)
    Application Details

    I applied through a recruiter. The process took 5 daysinterviewed at Affiliated Computer Services in November 2012.

    Interview Details

    Had an interview with Jessyca Gurnoe who was very professional. She then sent me to see another person who was a Supervisor to further my interview. The Supervisor took me to the floor and showed me around a little and allowed me to ask questions until she finally interviewed me.

    She took me back to Jessyca Gurnoe and recommended me for hire.

    Negotiation Details
    Just about my hours to work. I stated that I would prefer days as I had children at home and they said that after training, they could do that, and they did.
    Accepted Offer
    Positive Experience
    Average Interview
  10.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Lexington-Fayette, KY (US)
    Anonymous Interview Candidate in Lexington-Fayette, KY (US)
    Application Details

    I applied in-person. The process took a dayinterviewed at Affiliated Computer Services in October 2012.

    Interview Details

    Very relaxed/casual, but lengthy. Took about an hour total. They have you complete an online test first - very simple stuff but takes a little time, then if you get past that, you wait until they call down a supervisor to interview you, which takes maybe 5 minutes total.

    Interview Questions
    Negotiation Details
    No negotiation as the pay was a set rate & job is contracted w/ a potential full hire after a 90-day probation period.
    Accepted Offer
    Positive Experience
    Easy Interview

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