Affiliated Computer Services
2.2 of 5 875 reviews
www.acs-inc.com Dallas, TX 5000+ Employees

Affiliated Computer Services Interview Questions & Reviews

Updated Apr 07, 2014
All Interviews Received Offers

Getting the Interview 

48%
16%
15%

Interview Experience 

55%
34%
10%

Interview Difficulty 

132 candidate interviews
Relevance Date Difficulty
in

Accepted Offer

Negative Experience

Very Easy Interview

Customer Care Representative Interview

Customer Care Representative

I applied online and the process took a day - interviewed at Affiliated Computer Services.

Interview Details Come in fill out application, pass a test and BAM your hired. Your asked if taking phone calls would be hard for you, if you say No than your hired. The test was to see if you could listen to customers with accents and check the box with the right information.

Interview Question – Have you ever worked before? Can you talk on the phone and take notes on a computer at the same time?   Answer Question

Negotiation Details – No negotiation phase. They said it pays $ --- , you you want it. If yes you start Monday

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Accepted Offer

Neutral Experience

Very Easy Interview

Customer Care Representative Interview

Customer Care Representative

I applied online - interviewed at Affiliated Computer Services in October 2009.

Interview Details Conducted 2 phone interviews; 1 with HR and 1 with Department; Offered job "on the spot" of second interview. Very straight forward nothing unusual. After starting I realized there really was no hiring standard as long as you were not a convicted felon and were sober

Negotiation Details – none

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Accepted Offer

Positive Experience

Average Interview

Customer Service Representative Interview

Anonymous Employee
Albany, NY (US)

I applied online and the process took 3 months - interviewed at Affiliated Computer Services in January 2013.

Interview Details Difficult but fair

Interview Question – can you work outside of regular business hours   View Answer

Negotiation Details – there was no negotiation available. I took the position because I liked the hiring agent but the hiring person puts a very good spin on the company. If you are hired you may regret it.

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Accepted Offer

Positive Experience

Difficult Interview

QA Analyst Interview

QA Analyst
Santo Domingo (Dominican Republic)

I applied online and the process took 5 days - interviewed at Affiliated Computer Services in June 2009.

Interview Details The interview process with ACS, is very detailed and objective. All information from prospective employee is gathered revised, verified. Unlike the mayority of customer service providers, there is an academical requirement in order for you to become part of the company. All key areas are evaluated : intellectual and performance.

Interview Question – Regain trust and commitment from a mistreated customer that represents a ket marketing asset to expand business - explain how, worst case scenario.   Answer Question

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Accepted Offer

Negative Experience

Very Easy Interview

Customer Service Representative Interview

Customer Service Representative
Cary, NC (US)

I applied in-person and the process took a day - interviewed at Affiliated Computer Services in February 2011.

Interview Details The turnover rate is high. Go there with a resume and suit and you will get hire. They hire everyone. They do no background checks or call references. No experience necessary.

Interview Question – There is nothing difficult. They just ask you why do you want to work here. Make up something. Honestly it doesnt matter they are going to hire you.   Answer Question

Negotiation Details – No there is no negotiation. For Sprint department its 10.00. Training is 9.50.

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Accepted Offer

Positive Experience

Vice President Business Development Interview

Vice President Business Development

I applied through a recruiter and the process took 6+ weeks - interviewed at Affiliated Computer Services.

Interview Details Met with divisional MD and Commercial Head of Sales

Interview Question – How would you go about differentiating our services vs. our competitors knowing what you know about us and the industry?   View Answer

Negotiation Details – Very fast (within a week), and I received what I requested ( a higher base than what was originally offered)

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Declined Offer

Neutral Experience

Easy Interview

Finance Associate Interview

Anonymous Interview Candidate
Kochi (Bolivia)

I applied in-person and the process took a day - interviewed at Affiliated Computer Services in May 2013.

Interview Details Aptitude test
HR Interview
Technical Interview

Interview Question – Nothing   Answer Question

Reason for Declining – Salary was too low .

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Accepted Offer

Positive Experience

Difficult Interview

Senior .NET Developer Interview

Senior .NET Developer
Pasay, Pasay (Philippines)

I applied through an employee referral and the process took a day - interviewed at Affiliated Computer Services in February 2011.

Interview Details Good thing here is technical interview is either 1 or 2 times only including offshore US technical interview unlike in other companies there are a lot of stages. You can finish exam and first technical interview in just one day after that you may be scheduled for a US technical interview in the evening.

Interview Question – They ask about OOP, Basic C# and ASP.Net, Architecture/Design Patterns and other things   Answer Question

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Accepted Offer

Positive Experience

Difficult Interview

Vice President Interview

Vice President
Dallas, TX (US)

I applied through a recruiter and the process took 2 months - interviewed at Affiliated Computer Services.

Interview Details Typical Screening interview va phone & in person interviews.

Interview Question – Three people would like to interview (living or deceased)   View Answer

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Accepted Offer

Neutral Experience

Customer Service Representative Interview

Customer Service Representative

I applied online and the process took a day - interviewed at Affiliated Computer Services.

Interview Details Interview was super easy found out my schedule and start date within 20 min of interview

Interview Question – none that I can recall   Answer Question

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response
RSS Feed Embed
Interviews for Top Jobs at Affiliated Computer Services

See What Affiliated Computer Services Employees Are Saying

Furlough

 Current Project Manager in Austin, TX (US)

Pros: “Tele commute options are good and colleagues are good.” Full Review


Worked for Affiliated Computer Services? Contribute to the Community!

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates who said that their interview experience was positive, neutral or negative.

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Affiliated Computer Services interview questions and advice. All 132 interview reviews are posted anonymously by Affiliated Computer Services employees and interview candidates.