Getting an Interview
Getting an Interview
Interviews for Top Jobs at Affiliated Computer Services
- Customer Service Representative (25)
- Customer Care Representative (14)
- Senior Software Engineer (3)
- Project Manager (3)
- Consultant (3)
- Technical Support Representative (3)
- Systems Administrator (3)
- Business Analyst Trainee (2)
- Tier I Tech Support (2)
- Customer Service Agent (2)
- Operations Supervisor (2)
- Information Management Principal (2)
- Information Management Senior Specialist (2)
- Software Engineer (2)
- Assistant (2)
- Senior Business Analyst (2)
- Customer Service Supervisor (2)
- Program Manager (1)
- Business Analyst (1)
- Business Manager (1)
- Systems Administrative (1)
- Customer Care Specialist (1)
- Customer Care Supervisor (1)
- Senior Associate (1)
- Accountant (1)
- Accounting Assistant (1)
- Junior Associate (1)
- Systems Developer (1)
- Systems Development Manager (1)
- Systems Development Senior Specialist (1)
Technical Support Representative Interview
Basic typing speed test and call simulator
- If I could handle irate customers with a smile in my voice, no matter what verbal abuse they may give me Answer Question
Other Interview Reviews for Affiliated Computer Services
Technical Support Representative InterviewAccepted OfferPositive ExperienceAverage InterviewAccepted OfferPositive ExperienceAverage Interview
I applied through other source – interviewed at Affiliated Computer Services (Raleigh, NC (US)) in September 2012.
Initial communications consists of simply contacting a hiring representative, or submitting an application online. After a phone call/conversation with front desk, you are sent an exam which evaluates logical reasoning, technical ability, and customer service experience. After the exam, you are requested to take a vocal audition via telephone.
If the exam is failed, the front desk or hiring representative will go over other options which are available If the exam is passed, you go on to the first interview. The first interview was simply based on previous experience, and why that can/will translate into a position within their company.
If you go further, you are moved to a second interview where you talk about more of the technical aspects, and where some questions can be asked regarding the company. Within twenty minutes of the second interview I had an offer given to me. After an offer was accepted, a drug test was preformed before new hire paperwork was sent.
After acceptance was finished and all paperwork was signed, training date was pushed back three months, which is a huge speed bumb, but wasn't avoidable.
- "If a customer calls very frantically explaining that their laptop is no longer working due to water damage, and the company does not cover the damages in the warranty given, what would you say to them?" 1 Answer
Technical Support Representative InterviewAccepted OfferNeutral ExperienceEasy InterviewAccepted OfferNeutral ExperienceEasy Interview
I applied online. The process took a day – interviewed at Affiliated Computer Services (Cary, NC (US)) in October 2011.
They hire anyone that can pass a drug test and back ground test.
- There was no difficulty. It was actually surprising that they are a minimum requirement facility because they hire as fast as they terminate and people leave because it is a difficult job that is rarely rewarding. (When management changes stats knowing there is a network being rebuilt and many things that the agent can not control. Be prepared to handle difficult people and situations. Answer Question