American Express Interview Questions & Reviews

Updated Aug 23, 2014
Updated Aug 23, 2014
521 interviews

Interview Experience

Interview Experience

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Getting an Interview

Getting an Interview

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Interview Difficulty

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Candidate Interview Reviews

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  1.  

    Senior Manager - Strategic Planning Interview

    Anonymous Employee  in  London, England
    Anonymous Employee in London, England
    Application Details

    I interviewed through an employee referral. The process took 3 weeks - interviewed at American Express.

    Interview Details

    Two phone interviews with Senior Managers - Both had a fit and a case component. The focus was more on the case. Then face to face interviews with VP of Strategic planning and 2 Directors

    Interview Questions
    • One case was particularly difficult.. involved Venn diagrams and stuff but most 4 other cases were simple. All cases were about Amex and evaluating an opportunity eg: should we pursue opportunity X? type of questions   View Answer
    No Offer
    Neutral Experience
    Average Interview
  2.  

    Customer Care Professional Interview

    Anonymous Interview Candidate  in  Brighton, England
    Anonymous Interview Candidate in Brighton, England
    Application Details

    I interviewed through other source. The process took 1 week - interviewed at American Express in March 2014.

    Interview Details

    One Phone interview - A friendly chat to see if you understand the role that has been applied for and then a competencies based interview to see your customer care skills and understanding of putting customer first

    Interview Questions
    • Tell me about a time when you were wrong and how you rectified it   Answer Question
    Negotiation Details
    NONE
    Accepted Offer
    Positive Experience
    Easy Interview
  3. 1 person found this helpful  

    Finance Manager Interview

    Anonymous Interview Candidate  in  London, England
    Anonymous Interview Candidate in London, England
    Application Details

    I interviewed through college or university - interviewed at American Express.

    Interview Details

    Applied through university recruitment programme. Application process required a cover letter and CV. First round had 2 interview which was mainly behavioural/fit questions. Second round was pretty much the same as the first round expect a lot of questions around motivation.

    Negotiation Details
    Non-negotiable
    Accepted Offer
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  5.  

    Assistant Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    interviewed at American Express in April 2012.

    Interview Details

    Referral most important, got a call for face to face interview with two Managers. Was asked about AS, Company law, diff between reserve & provison. The interview went well. They interview multiple people at the same time and will call the best candidate. Keep an eye on walk ins

    Interview Questions
    Accepted Offer
    Easy Interview
  6.  

    Director, Relationship Management Interview

    Anonymous Interview Candidate  in  London, England
    Anonymous Interview Candidate in London, England
    Application Details

    I interviewed through a recruiter. The process took 2 months - interviewed at American Express in May 2010.

    Interview Details

    Three rounds of face to face interviews with human resources and hiring leader, case study presentation

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  7. 1 person found this helpful  

    Marketing Intern Interview

    Anonymous Employee
    Anonymous Employee
    Interview Details

    Online application form, CV and Cover letter.
    Completed online maths and verbal tests - not my strengths at all but very easy.
    Didn't hear back for a while but received a call to schedule a telephone interview. Was supposed to be competency based but asked some random questions lasted around 15-20 mins.
    Invited to attend assssment centre including competency and behavioural interviews, one hour to read a case study and prepare for a ten minute presentation and 15-20 mins of questions and an in-tray exercise to be discussed as a group.
    VERY friendly and well organised, was impressed.

    Interview Questions
    No Offer
    Positive Experience
  8.  

    Operations Analyst Interview

    Anonymous Employee  in  Brighton, England
    Anonymous Employee in Brighton, England
    Application Details

    I interviewed through college or university. The process took 3 weeks - interviewed at American Express in December 2013.

    Interview Details

    Application - three tests (verbal, numerical, SHL personality). Verbal test is a bit different from standard SHL or Kenexa questions. Telephone interview lasted about half an hour. Questions were related to my motivation: why Amex, why this position. No technical questions. Assessment Centre was a great and easy experience overall.

    Interview Questions
    • Why did you choose to study your degree? Describe Amex brand?   Answer Question
    No Offer
    Positive Experience
    Easy Interview
  9.  

    Graduate Program Interview

    Anonymous Employee  in  London, England
    Anonymous Employee in London, England
    Application Details

    I interviewed online - interviewed at American Express in January 2014.

    Interview Details

    Telephone Interview followed by an assessment Center - 2 Interviews and Presentation Exercise, followed by a group exercise.

    Interview Questions
    • Group Exercise - List emails in priority of importance and time.   Answer Question
    No Offer
    Positive Experience
    Average Interview
  10.  

    Analyst, Strategic Planning Group Interview

    Anonymous Interview Candidate  in  London, England
    Anonymous Interview Candidate in London, England
    Application Details

    I interviewed in-person - interviewed at American Express in November 2013.

    Interview Details

    Description for London. A very similar process to all other consulting jobs - submit your CV, take an online assessment. If you are successful, you have 2 interviews in the first round, 2 in the second round, and one as the final round. All have two parts - CV part and a case part. Very similar to the consulting top companies - McKinsey and such.

    Interview Questions
    • No very ugly questions. Be prepared to answer what other companies you are applying for and why you prefer American Express. I was asked in the second round by both interviewers these questions and they went after me. Know how to solve case studies, the ones given to me were not extremely difficult, but practice, practice, practice makes perfect.   Answer Question
    Negotiation Details
    No negotiation - their offer was generous for a starting salary, the graduate programme looked promising.
    Accepted Offer
    Positive Experience
    Difficult Interview
  11.  

    Marketing Intern Interview

    Anonymous Employee  in  London, England
    Anonymous Employee in London, England
    Application Details

    I interviewed online. The process took 8 weeks - interviewed at American Express in January 2014.

    Interview Details

    Initial application
    Numerical, VErbal and personality SHL test
    Application screening
    Telephone interview
    Assessment day
    Offer

    The assessment day is made up of 2 interview, a case study, group exercise and a presentation

    Interview Questions
    • How do you keep up with current affairs
      Your degree has nothing to do with Marketing - why do you want to do this
      How do you time manage
        Answer Question
    No Offer
    Positive Experience
    Difficult Interview

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