Work in HR or Recruiting?
Bank of America
3.2 of 5 3,310 reviews
www.bankofamerica.com Charlotte, NC 5000+ Employees

Bank of America Operations Analyst Interview Questions & Reviews

Updated Feb 28, 2013
All Interviews Received Offers

Getting the Interview  11 Interviews

29%
12%
4%

Interview Experience  8 Ratings

37%
62%
0%
2.0
11 interview experiences
Relevance Date Difficulty
in

Operations Analyst at Bank of America

No Offer – Reviewed Feb 28, 2013

Interview Details phone interview and then final round of interviews consisting of 3 2to 1 interviews

Interview Question – three elements of ethics   Answer Question

Helpful Interview?  
Yes | No
Problem with this interview? Add Employer Response

Operations Analyst at Bank of America

Accepted Offer – Interviewed in Charlotte, NC (US) Oct 2011 – Reviewed Jan 27, 2013

Interview Details Two interviews: one on campus and one in Charlotte (although I believe they got rid of this).
Very laid-back, behavioral interview.

Interview Question – Tell me about a time you had to resolve a conflict in a team environment.   Answer Question

Negotiation Details – Only had this offer so I didn't negotiate

More

Helpful Interview?  
Yes | No
Problem with this interview? Add Employer Response

Operations Analyst at Bank of America

Accepted Offer – Reviewed Nov 13, 2012

Interview Details First had a pre-screen 15 minute phone call. Then 30 minute behavioral phone interview. Then flew to NC for final round where there was a networking reception and the next morning 3 30 minute behavioral interviews.

Interview Question – Tell me about a time you had a conflict in a collaborative work environment.   Answer Question

More

Helpful Interview?  
Yes | No
Problem with this interview? Add Employer Response

Operations Analyst at Bank of America

Accepted Offer – Interviewed in Charlotte, NC (US) Oct 2012 – Reviewed Nov 08, 2012

Interview Details BOA came to my school's career fair and after talking with them I was offered an interview on campus. It was a short 30 minute behavorial interview that consisted of questions primarily on customer service. I was then invited to the final rounds in Charlotte, NC where they fly you down and give you a hotel room for a night. The day you fly in, you meet up with everyone else and have a networking session with all the interviewers for the next day at the top of their corporate headquarters. The next morning, I was the morning group and had 3 30 minutue interviews then was done for the day and flew back that night. All in all, a great experience and the process was fairly easy.

Interview Question – A lot of the questions dealt with customer satisfaction so be ready to answer or have experiences that have covered this.   Answer Question

More

Helpful Interview?  
Yes | No
Problem with this interview? Add Employer Response

Operations Analyst at Bank of America

No Offer – Reviewed Oct 15, 2012

Interview Details first round with hr normal conversation, asked what i did for cca, why baml why ops

Interview Question – Asked about what i've mentioned in my cv   Answer Question

More

Helpful Interview?  
Yes | No
Problem with this interview? Add Employer Response

Operations Analyst at Bank of America

Accepted Offer – Interviewed in Providence, RI (US) Sep 2009 – Reviewed Aug 11, 2011

Interview Details I interviewed first as a contractor and after one year was offered a full time permanent position. Be careful and listen closely to what you hear about the specific job tasks and the environment. The organization is very large, siloed and inflexible, so understand that the position you are in or offered will be difficult to escape from.

Interview Question – Tell me about yourself and why you want to work for Bank of America.   Answer Question

More

Helpful Interview?  
Yes | No
Problem with this interview? Add Employer Response

Operations Analyst at Bank of America

Accepted Offer – Interviewed in Simi Valley, CA (US) Sep 2010 – Reviewed Aug 01, 2011

Interview Details The hiring and interview process was adequate. The recruitor was knowledgeable of the hiring position and provided all information needed for the job. THe interview itself was a little nerve racking due to it being on the phone instead of in person. Overall i was given the position for job and started a month later.

Interview Question – How many years have you been with the company   View Answer

More

Helpful Interview?  
Yes | No
Problem with this interview? Add Employer Response

Operations Analyst at Bank of America

Accepted Offer – Interviewed in Charlotte, NC (US) Feb 2011 – Reviewed Mar 08, 2011

Interview Details One interview one campus. Then they fly you out to Charlotte for final interviews. Final interviews consist of 3 1 on 1 30 minute interviews with senior management.

Interview Question – Name a time you could not let important information slip through the cracks?   Answer Question

Negotiation Details – None

More

Helpful Interview?  
Yes | No
Problem with this interview? Add Employer Response

Operations Analyst at Bank of America

Declined Offer – Interviewed in Jul 2010 – Reviewed Oct 29, 2010

Interview Details I was briefed on the hiring requirements and assessed on my IT skills. I was given a strength weakness question to elaborate on. More on fit questions and examples of my adaptability.

Interview Question – What is your greatest weakness?   Answer Question

More

Helpful Interview?  
Yes | No
Problem with this interview? Add Employer Response

Operations Analyst at Bank of America

Accepted Offer – Interviewed in Nov 2008 – Reviewed Jul 15, 2010

Interview Details Consisted of thorough discussion regarding experience with creating Powerpoint presentations, Excel spreadsheets that included pivot tables and use of scenario manager, Word documents that included mail merge, Creation of Infopath form templates. SharePoint site creation and routine maintenance along with Microsoft Project.

Interview Questions

Negotiation Details – No

More

Helpful Interview?  
Yes | No
Problem with this interview? Add Employer Response
110 of 11 Interviews RSS Feed embed Embed
Interviews for Top Jobs at Bank of America

See What Bank of America Employees Are Saying Posted by employees

Teller Learning Experience

 Former Teller in Davie, FL (US)

Pros: good training involved! Very stable company. Full Review `

More Bank of America Ratings & Reviews ()

Worked for Bank of America? Contribute to the Community!

Add Review Add Salary Add Interview Review Add Photos

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates who said that their interview experience was positive, neutral or negative.

Your response will be removed from the review – this cannot be undone.