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www.barnesandnobleinc.com New York, NY 5000+ Employees

Barnes & Noble Interview Questions & Reviews

Updated Jun 14, 2013
All Interviews Received Offers

Getting the Interview  171 Interviews

63%
24%
5%

Interview Experience  163 Ratings

64%
24%
11%
2.1812866
171 interview experiences
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Bookseller at Barnes & Noble

Accepted Offer – Interviewed in Seattle, WA (US) – Reviewed Jun 14, 2013 New

Interview Details You have to go to the store to pick up an application. The day I turned my application in I got a call asking for an interview, which I did the next day. It went well...first I was nervous because we did it in the crowded cafe, but I didn't really notice after a few minutes. The whole thing was very casual. The interviewer was the Merch. Manager, she was very friendly and bubbly. The questions were basic and easy: Give me an example of a time when you worked in a group and someone wasn't doing their job, give me an example of a time when you made someone feel welcome or helped someone out, name 3 strengths and weaknesses, what is your favorite book?, what is your favorite author?, would you rather have your computer, ipod, or cellphone?, why do you want to work here?, give me an example of a time when you were a leader, what would you do on a slow day?, give an example of a time when you provided good customer service.

 It was my first job and first job interview ever, so for some of the questions, she told me to use school situations instead. She said I did a good job, and she would set up an interview for me with the store manager. She called me the next day and asked if I could do the interview a couple of days later. The interview with the store manager was more formal, and in a private room, but she was nice as well. It was a lot shorter. She asked me about availability and my ability to get there on time. She also asked what's your favorite book/author? Will you be able to sell membership? And the last question, why should I hire you?

I was called back a couple of days later after they called references and asked if I wanted the job, and that was that.

Interview Question – Why should I hire you?   Answer Question

Negotiation Details – No negotiation, a little bit over minimum wage.

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Cafe Server at Barnes & Noble

Accepted Offer – Interviewed in Skokie, IL (US) – Reviewed Jun 13, 2013 New

Interview Details All that is needed is an application filled and in less than a week they call me and i got the job.

Interview Question – can you work night and holiday?   View Answer

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Cafe Server at Barnes & Noble

Accepted Offer – Interviewed in Jun 2013 – Reviewed Jun 12, 2013 New

Interview Details General manager is a family friend; she told me to apply online. I did so, and a few weeks later they called me for an interview with the cafe manager. She was not particularly friendly, but the questions were basic; "what would you do if x," "describe yourself." It lasted about 5 minutes, which was unnervingly short. She told me to fill out a background check sent to my email address. I was not confident at all, but the next day, I was called for a second "interview" with the general manager. She basically told me that I got the job and she told me about dress code, salary, and discounts.

Interview Question – Can you upsell?   View Answer

Negotiation Details – No negotiation- slightly above minimum wage. She said there would be periodic reviews and that salary would be discussed then.

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Cafe Server at Barnes & Noble

No Offer – Reviewed Jun 05, 2013 New

Interview Details Initially the interview was suppose to be a group interview but I was the only one he showed up the interviewer asked me questions like what kind of books do you read, what do you like on our cafe menu, why do you want tonwork for Barnes and noble, tell me a time when you make a mistake, how do you get people to trust you how to get people comfortable about you?

Interview Question – How do you get people to trust you.   Answer Question

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Cafe Server at Barnes & Noble

Accepted Offer – Reviewed Jun 01, 2013

Interview Details I was contacted about two weeks after I applied, over the phone. I went through a group interview, and then was called later for another interview. It was all pretty standard, nothing too difficult.

Interview Question – What is your favorite book?   Answer Question

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Cafe Server at Barnes & Noble

Accepted Offer – Interviewed in May 2013 – Reviewed May 21, 2013

Interview Details I filled out an application online and was contacted by phone about a month later for 15 question over the phone pre-screening interview. After I passed the over the phone interview, I was contacted several days later to come in for an in person interview. I was instructed to wait by guest services and from there I was taken to the Cafe for a short interview and review of previous questions. It was a very relaxed interview and felt more like a lightly guided conversation. This may be due to my lovely interviewer though. I was offered the job on the spot.

Interview Question – Recent books you have read?
Are you familiar with any of our menu items? Which is your favorite?
Instance when you had to deal with a conflict between coworker or supervisor?
  Answer Question

Negotiation Details – Little to no negotiation

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Bookseller at Barnes & Noble

Accepted Offer – Interviewed in Charleston, SC (US) May 2013 – Reviewed May 20, 2013

Interview Details I applied online about a month ago and received a phone call to set up an interview a week ago. The interview was with the assistant manager in the cafe and was very friendly and laid back; more of a personality assessment to see if they would actually like working with you. She told me she'd call me back within the week but next week at the latest.
I found out from my references the next day that she had called them and then called me back that afternoon. She wanted to set up a more formal interview with the manager and we set the date for two days away. This interview was much more formal and he asked in depth questions. I was nervous arriving but felt good when I left since he basically offered me the job contingent on a background check.
The background check was performed the next day and I was hired the following day.

Overall, a very quick and smooth process.

Interview Question – Since you do not have much previous experience, can you tell me about a time when you experienced a difficulty with another person and how you overcame it.   Answer Question

Negotiation Details – No negotiation. This is my first retail job so I was offered minimum wage do to no experience.

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Digital Sales Lead at Barnes & Noble

Accepted Offer – Reviewed May 18, 2013

Interview Details You will want to talk about how "passionate" you are about this job. You will be asked a lot of "tell me a time when..." questions, so be prepared for that. Stay extremely optimistic about this job during the interview and be overly excited. Talk about how you aren't afraid to approach people to make sales.

Interview Question – The "tell me a time when..." questions are always difficult, so have a story already lined up in your head.   Answer Question

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Part Time Book Seller at Barnes & Noble

Accepted Offer – Interviewed in Boston, MA (US) Jan 2009 – Reviewed May 15, 2013

Interview Details Went through the channels of walking into the store, asking for an application. I filled out said application with my information. Typical application information such as name, address, previous employers, references, drug history.

Interview Question – What's your favorite book?   View Answer

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Bookseller at Barnes & Noble

Accepted Offer – Interviewed in Irving, TX (US) Oct 2009 – Reviewed May 02, 2013

Interview Details Basic sit-down interview. Probing question and answer.

Interview Question – Would you ever lie to make a sale?   Answer Question

Negotiation Details – No negotiation, the pay rate is the national minimum wage.

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Still crazy after all these years.....

 Current Employee

Pros: Talk with people all day long about books. Work for a company that tried it's best to support the people in the field. Enjoy strong support from field managers. Borrow book, get discounts, get free advanced reading copies of books. Interesting… Full Review `

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