Best Buy Interview Questions & Reviews

Updated Aug 26, 2014
Updated Aug 26, 2014
1,644 interviews

Interview Experience

Interview Experience

67%
21%
10%

Getting an Interview

Getting an Interview

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5%

Interview Difficulty

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Average

Interview Difficulty

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Candidate Interview Reviews

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  1. 2 people found this helpful  

    Inventory and Merchandise Associate Interview

    Anonymous Interview Candidate  in  Wesley Chapel, FL (US)
    Anonymous Interview Candidate in Wesley Chapel, FL (US)
    Application Details

    I interviewed online. The process took 2 weeks - interviewed at Best Buy in August 2014.

    Interview Details

    I applied to Best Buy online and within two days later I received a phone call which was my phone interview which was approx. 5 minutes. She then said he would send that along to the next supervisor which would be over the department I was applying for. Within two days after the phone interview I got a call from the supervisor asking if I could come in the next day for the 2nd interview which approx. lasted 10 minutes and everything went smoothly everyone was nice! He then he would forward my application to the General Manager (GM) for the final interview. Within three days after the 2nd interview I got a phone call for my last and final interview the next day with the General Manager as to where he hired me and asked what I was willing to get paid!

    Interview Questions
    • Unexpected question: 'Have you ever seen an associate stealing? What should happen to them?"   View Answers (2)
    Negotiation Details
    Atleast negotiate $1.00 up from pay
    Accepted Offer
    Positive Experience
    Easy Interview
  2. 1 person found this helpful  

    Best Buy Mobile - Sales Consultant Interview

    Anonymous Interview Candidate  in  Flint, MI (US)
    Anonymous Interview Candidate in Flint, MI (US)
    Application Details

    I interviewed online. The process took 5 days - interviewed at Best Buy in August 2014.

    Interview Details

    *Did the online app

    *Gotta call exactly a week later for the phone interview

    *Went in for the 2nd interview, went great, said I would get a call in 3-5 days for the 3rd and final interview, when reality the called me, not even an hour after the second interview, for the last one

    *Met the GM, he was funny and I got hired on the spot.

        *All in all great people, awesome experience and I'm really looking forward to working with them!!

    Interview Questions
    • Pretty easy interview. nothing out of the ordinary!! :)   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  3.  

    Best Buy Mobile Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed online. The process took 2 weeks - interviewed at Best Buy.

    Interview Details

    Applied Sunday night, received call Monday morning to go in for interview next day.
    First interview was with department supervisor, general questions "tell me a time when" "what if you saw this" WWYD" things of that nature. After that a week went by.
    Second interview with GM , Job offered after that drug and background testing took about 5 days.

    Interview Questions
    Negotiation Details
    I asked for way less and they gave me more. No negotiation.
    Accepted Offer
    Positive Experience
    Average Interview
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  5.  

    Sales Manager Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I interviewed in-person. The process took a day - interviewed at Best Buy in June 2013.

    Interview Details

    Phone Screen-Interview with AM-General Manager Interview-Standard questions;" Tell me about a time you dealt with a difficult customer?", "Tell me about a time that there was a conflict in the work environment.

    Standard Big Corp questions looking for ways to overcome adversity, teamwork, self motivation etc.

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
  6. 1 person found this helpful  

    CEM Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Be yourself, and know your business, and use words you know. If you follow the rules and are a good people person you will be successful. The best thing is know the market and community you work with in.

    Interview Questions
    Accepted Offer
  7.  

    Mobile Sales Consultant Interview

    Anonymous Interview Candidate  in  Braintree, MA (US)
    Anonymous Interview Candidate in Braintree, MA (US)
    Application Details

    I interviewed online - interviewed at Best Buy in July 2014.

    Interview Details

    Applied the job online, got a called for interview about 3 weeks later. I went in and have an interview with the GM, The interview very laid back. The GM took me to the backroom, she ask me about 10-14 questions about my work experience, the situation how to deal with other people. The interview last 10-15 minutes. I got hired on the spot. She told me do the drug test and came back in a week later to do the orientation. I started work the following week.

    Interview Questions
    • Why you want work here?
      What should you do if a customer ask but you don't know the answer?
      Tell me about yourself?
        Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    Geek Squad, Agent (CIA) Interview

    Anonymous Interview Candidate  in  Dallas, TX (US)
    Anonymous Interview Candidate in Dallas, TX (US)
    Application Details

    interviewed at Best Buy in August 2014.

    Interview Details

    Everything was great. He spoke about the company and what I would be doing. I already know a lot about tvs. They helped me with talking to customers. I picked it up quick and moved it fast. Just talk about how well you can talk to customers. You will do fine

    Interview Questions
    • Nothing,just the basic questions you can find online or YouTube.   Answer Question
    Negotiation Details
    Offer,take it or leave it
    Accepted Offer
    Positive Experience
    Easy Interview
  9.  

    Cashier Interview

    Anonymous Employee  in  Torrance, CA (US)
    Anonymous Employee in Torrance, CA (US)
    Application Details

    The process took 2+ weeks - interviewed at Best Buy in August 2014.

    Interview Details

    Never got a call or email I really want to work there. I want to start a career at best but. I called them and said is there any status they said by this week they will notify people for 2nd interviews.

    Interview Questions
    No Offer
    Negative Experience
    Easy Interview
  10.  

    Customer Service Associate Interview

    Anonymous Employee  in  Wichita, KS (US)
    Anonymous Employee in Wichita, KS (US)
    Application Details

    I interviewed through a recruiter. The process took 1 week - interviewed at Best Buy in August 2014.

    Interview Details

    The general manager emailed me saying she had seen my resume on Indeed.com, asking me for an interview. I said yes, and got a phone call from an assistant manager on Saturday afternoon. Who calls on a Saturday? I had the interview Wednesday of the same week. He said I would be interviewing with the GM and that he put it on her calendar, but when I got there she was at lunch. So I interviewed with yet another assistant manager, who didn't even work in the customer service section. He didn't seem particularly interested in having to do an interview. He asked the list of questions off his sheet and wrote a lot of what I said. He really didn't ask any follow up questions or give much feedback. The whole thing lasted maybe 10 minutes. He said that they had 3 more interviews that day to do and that I would get an email. I did a couple days later informing me of my rejection. Questions were basic, like Why Best Buy? and Tell me about an upset customer and how you dealt with it.

    Interview Questions
    • Tell me about an upset customer and how you dealt with it.   Answer Question
    No Offer
    Neutral Experience
    Easy Interview
  11.  

    Cashier Interview

    Anonymous Interview Candidate  in  Tyler, TX (US)
    Anonymous Interview Candidate in Tyler, TX (US)
    Application Details

    I interviewed in-person. The process took 4 days - interviewed at Best Buy.

    Interview Details

    The interview process is lengthy. You have multiple interviews within the company. The process can be time consuming as most times the do a mass hiring especially during the busy seasons.

    Interview Questions
    • Where do you see yourself in the next 10 years? as being a kid still in high school this question can seem like the hardest to answer.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview

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