Blue Cross (MI)

  www.bcbsm.com
  www.bcbsm.com

Blue Cross (MI) Interview Questions

Updated 5 Nov 2014
Updated 5 Nov 2014
38 Interview Reviews

Interview Experience

Interview Experience

68%
13%
17%

Getting an Interview

Getting an Interview

60%
20%
8%

Interview Difficulty

2.8
Average

Interview Difficulty

Hard

Average

Easy

Candidate Interview Reviews

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  1.  

    Customer Service Representative II Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Blue Cross (MI).

    Interview Details

    Basically filled out online application and waited about week. Got call from pre-screener who asked some very general questions about availability and explained compensation and that position would initially be temporary with possibility of being hired permanent.

    Proper interview, was about a week later. Interviewed by managers in one-on-one setting for about 45 minutes. Simple situational questions were asked (How do you deal with irate customers?). Also more in depth questions about work experience.

    In hindsight, this was a very laid back interview.

    Interview Questions
    • What would you do if you noticed your colleagues were calling off in protest of some change?   Answer Question
    Negotiation Details
    There wasn't a negotiation.
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Human Resources Interview

    Anonymous Interview Candidate in Detroit, MI (US)
    Anonymous Interview Candidate in Detroit, MI (US)
    Application Details

    I applied online. The process took 2 weeksinterviewed at Blue Cross (MI).

    Interview Details

    Applied online and completed a brief set of prescreening questions. Received a phone call within a couple of days for a phone interview, followed by a phone interview with the hiring manager, and finally one on-sire interview that included meeting with three employees.

    Interview Questions
    • How would you handle a situation where your peers and colleagues were not available to assist.   View Answer
    Negotiation Details
    I was treated well. I was honest about all of the compensating factors and BCBSM exceeded expectations.
    Accepted Offer
    Positive Experience
    Average Interview
  3.  

    Group Processor II Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    I discussed my previous experience and was asked the basic interview scenario questions i.e. Describe a time when you had to carry out a difficult task. Tell me about your experience working with a team etc.

    Interview Questions
    Accepted Offer
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  5.  

    Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Phone interview followed by on site interview which occurred 6 months later. Had written off any interview by month 2 to 3. The on-site 1/2 day interview was round robin. Mangers used scripts and I did meet members of the team.

    Interview Questions
    • How to determine if reported systems information was accurate   Answer Question
    Reasons for Declining

    Culture was not a good fit

    Declined Offer
  6.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Blue Cross (MI).

    Interview Details

    Applied online. Took a test online along with mock customer service call. Received a phone call and had a telephone interview. Simple question. Must of passed because I was scheduled for a Face to Face interview. Went to a panel interview in from of 3 people . Basic questions, most were situational. Interviewers were nice. Said they would let me know. Applied online, 3 days later received phone interview, week later went to Panel Interview. Havent heard anything yet and it has been a week since my interview.

    Interview Questions
    • How would you handle it if you gave a customer the wrong information and found out about the error days after your phone conversation with customer.   Answer Question
    No Offer
    Positive Experience
    Average Interview
  7.  

    Accounting Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Blue Cross (MI).

    Interview Details

    Applied online and did not hear back for a couple months. Had a Skype interview and there were 4-5 managers there asking questions. All behavioral-based with some accounting questions thrown in as well.

    Interview Questions
    • A journal entry question that included unearned revenue   Answer Question
    No Offer
  8.  

    Customer Service Representative II Interview

    Anonymous Interview Candidate in Detroit, MI (US)
    Anonymous Interview Candidate in Detroit, MI (US)
    Application Details

    I applied online. The process took 8 weeksinterviewed at Blue Cross (MI) in May 2014.

    Interview Details

    During the online assessment the testing abruptly discontinued and I was sent back to application for submission. However, it clearing read that an incomplete assessment would discount my application. When I sent an email to the company I never received a reply.

    Interview Questions
    No Offer
    Negative Experience
    Average Interview
  9.  

    Intern Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeksinterviewed at Blue Cross (MI) in April 2014.

    Interview Details

    I applied for the position and was scheduled for a skype interview shortly after that. The interview was easy enough and mostly had general questions about my college experience, goals for my career, and what I expected out of the internship. They then told me the responsibilities I would have and asked how I would be suited for those tasks.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  10.  

    Project Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Blue Cross (MI) in December 2013.

    Interview Details

    HR rep did quick, get-to-know me phone interview. After the phone interview, I was asked if I was interested in position and set me up with face-to-face interview with two hiring managers. Managers discussed their department, their roles and then asked me about my experience. A laid back interview, both took turns asking questions of my skill set and experience.

    Interview Questions
    • Tell me about when you made a error/mistake? What did you learn from that and how you applied the learnings to another situation?   Answer Question
    Declined Offer
    Positive Experience
    Average Interview
  11.  

    Manager Interview

    Anonymous Interview Candidate in Detroit, MI (US)
    Anonymous Interview Candidate in Detroit, MI (US)
    Application Details

    I applied online – interviewed at Blue Cross (MI) in September 2013.

    Interview Details

    Interviewers were prepared and reviewed resume prior to the interview. Questions were objective and assessed skills

    Interview Questions
    • Did not encounter an unexpected or difficult question. Prior to interview I prepared by researching and reviewing the information pertaining to the area   Answer Question
    Negotiation Details
    Internal candidates do not have negotiation - pay and benefits driven by HR policies
    Accepted Offer
    Positive Experience
    Average Interview

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