Glassdoor is your free inside look at CVS Caremark Shift Supervisor B interview questions and advice. All 10 interview reviews posted anonymously by CVS Caremark employees and interview candidates.
No Offer – Interviewed in West, WV (US) Mar 2013 – Reviewed Apr 20, 2013
I should've known how this started out, it might be a bad experience. I applied online at CVS.com and about 3 weeks later I received a phone call from a local number. The manager that called never left a voicemail when I missed the call. I called back a few hours later when I wasn't busy, and had to ask if somebody (a manager) had called from there. The manager finally remembered that he called me and asked me if I could come in for an interview 2 days later.
When I went in for the interview, we were constantly interrupted as there weren't enough associates there to cover the managers' spot that was interviewing me. Then the manager left the office door open while we were interviewing and people kept coming up to the door and asking me questions since I was the first one visible. Then the manager told me he didn't like the customers' in that particular store and that 90% of them were thieves and trash.
He then proceeded to ask me how available I was and if I had a family or was married. He told me straight out he didn't like to hire people that had too many obligations, like kids or a spouse, because work should be your first priority. He was very unprofessional and had a negative attitude toward the interview process and the company in general. After this experience, I decided I definitely didn't want to work for him in this store, and possibly not even CVS.
Interview Question – Are you married or do you have kids? "The reason I ask is because I expect full-time availability, as your job is your first priority if you work here. I don't like to hire people that have other obligations such as kids, because they need schedule changes all the time, etc." Answer Question
No Offer – Interviewed in Orlando, FL (US) Feb 2012 – Reviewed Mar 26, 2013
Interview Details lied about ablity to advance
Interview Question – how can i move up in a company where i never see management Answer Question
Accepted Offer – Interviewed in Dallas, TX (US) – Reviewed Jan 29, 2013
Interview Details No real interview. Just apply online, call the stores you are looking into being hired on. The store manager will ask only very basic questions. They really seem to be looking for a warm body that can count, and do physical work. Then, depending on position, you will go through a background check and drug test (anything above a cashier).
Interview Question – None. Barely any interview at all. Answer Question
Negotiation Details – None. They tell you what they will pay you and say "that's at the top of the pay scale".
Accepted Offer – Interviewed in Macomb, MI (US) – Reviewed Nov 13, 2012
Interview Details The interview process revolves around great communication skills, ability to provide great customer service, and your understanding of the role you will play within the store. Be prepared to demonstrate why you are the best candidate for the particular job and have some strengths and weaknesses to talk about, with examples of each. They will ask many of your 'typical' questions such as, where do you see yourself in the next 5 years? You would be well prepared just by reviewing common interview questions and practicing your answers. If you are interviewing for a management position, be prepared to be interviewed by both the store manager and district manager.
Interview Question – "Give me an example of a time you faced a problem, and how you solved it" View Answer
Negotiation Details – I was not able to negotiate to be given any higher than their entry pay.
Accepted Offer – Interviewed on Tucson, AZ (US) Jun 2011 – Reviewed Sep 26, 2012
Hiring process was rather simple; filled out information online and heard back from hiring manager for district within a week. Interviewed the following week, had a drug test taken, and started working shortly after positive results.
Told I would be shift supervisor, but wasn't hired on as stated position. Instead I started as a cashier, was given shift supervisor responsibility, but not compensation.
Interview Question – Where do you see yourself within the company in 5 years? Answer Question
Negotiation Details – None.
Accepted Offer – Interviewed in Apr 2012 – Reviewed May 24, 2012
Interview Details i was asked about my management background, customer service experience and given a overview of the company. was called back to submit for background and drug test. started with in a week's time.
Negotiation Details – pay is not good. 9.46 an hour
Accepted Offer – Interviewed on Saratoga Springs, NY (US) Feb 2009 – Reviewed Oct 04, 2011
Interview Details The interview to become a supervisor was extremely easy because I was already a cashier. Two supervisors left the prior week so my store was in desperate need of supervisors, so i was approached by my store manager and offered a 2 dollar raise... Needless to say i took the job (w/out any interviews).
Interview Question – How did you handle a tough situation with a customer? View Answer
Accepted Offer – Interviewed in Sep 2010 – Reviewed Sep 02, 2011
Interview Details I was already a Head Cashier at CVS when applying to be a Shift Supervisor. My store manager had to get the approval of our district supervisor for the promotion. After that I was given a work book to study about how to handle any and all events that might occur during a shift. Upon completion I was quizzed by my store manager. This was followed by several online classes and tests and a 2 day class for pharmacy training.
Negotiation Details – There is little room for negotiation, especially when applying as a current CVS employee. Raises are usually percentage based.
Accepted Offer – Interviewed in Mar 2009 – Reviewed Aug 04, 2011
Interview Details I saw an opening for a local store on one of the job search websites and applied on-line. i then followed up by calling the store manager. an interview was set up to be 1:1 with the asst.manager. the interview took place in the employee break room, but went well. i then received a call the next day to set up a second interview with a store manager but at a different location. this time the interview took place in a more private area, the managers office, that interview also went well. it was at this time the position was offered to me and i accepted .i was then sent to take a drug test meanwhile the company sent for a background check. it was about 2 weeks before i started
Interview Question – Describe in detail one time that you went out of your way to help a customer. Answer Question
Negotiation Details – there was no negotiation. it was a flat take it or leave it hourly rate. i was however given a choice to be part-time, which meant no benefits or full-time 30+ hours, with benefits like 2 weeks paid vacation extra pay on holidays and health insurance...i picked full-time
Accepted Offer – Interviewed on Evansville, IN (US) Jan 2010 – Reviewed May 10, 2011
Interview Details When I had a interview with CVS/ Pharmacy it was the best and easiest interview I have ever had to go to, I felt really comfortable talking with the manager and was welcomed with open arms by all the employees that worked at the store, they all loved me, and we became great friends.
Negotiation Details – If you put down a low amount to be payed they will give it to you always go higher you will be surprised.
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