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CVS Health Store Manager Interview Questions

Updated 7 Jan 2015
Updated 7 Jan 2015
51 Interview Reviews

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Interview Experience

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Store Manager Interview

Anonymous Interview Candidate in Detroit, MI (US)
Anonymous Interview Candidate in Detroit, MI (US)
Application Details

I applied online. The process took a dayinterviewed at CVS Health in June 2012.

Interview Details

Led me up to a conference table in a room that was built on rafters. There was a large table and my interviewer was seated at the end of the table. Shirt and tie, dress pants for the interview. Talked about relocation options, hours, type of work. Danced around the actual number for salary. He kept telling me how hard the business was.
Asked what I knew about the company.
What is my thoughts about relocation.
My questions were on typical life as a store manager.
I would have thought they would want to impress me as much as I want to impress them.

Interview Questions
No Offer
Negative Experience
Easy Interview

Other Interview Reviews for CVS Health

  1. 1 person found this helpful  

    Store Manager Interview

    Anonymous Interview Candidate in Phoenix, AZ (US)
    Anonymous Interview Candidate in Phoenix, AZ (US)
    Application Details

    I applied online. The process took a dayinterviewed at CVS Health in May 2012.

    Interview Details

    Very well structured. No gap between phone call and actual interview. Very relaxed process

    Interview Questions
    No Offer
    Positive Experience
    Easy Interview
  2.  

    Store Manager Interview

    Anonymous Interview Candidate in Kerrville, TX (US)
    Anonymous Interview Candidate in Kerrville, TX (US)
    Application Details

    I applied online. The process took a dayinterviewed at CVS Health in May 2012.

    Interview Details

    Questions asked about details of my work experience reported on my resume. asked two questions and had to give precise examples: 1. Tell me about a difficult customer and what you did to resolve the problem.
    2: Tell me about a problem you had with an employee and how you dealt with them.
    They then proceed to ask you why you want to work for them, what do you like about the organization and why them. They follow up with a second interview by phone or in person and then they have you fill an employment application on line and signing authorization for a background check and a credit check.
    They did one phone interview and the next day sent me an employment application on line. this was a few days ago. The interviwer was professional and very nice.

    Interview Questions
    • Difficulty with a an unhappy customer   View Answer
    • What did you do to improve your previous company.   View Answer
    No Offer
    Positive Experience
    Average Interview
  3. 2 people found this helpful  

    Store Manager Interview

    Anonymous Interview Candidate in Reseda, CA (US)
    Anonymous Interview Candidate in Reseda, CA (US)
    Application Details

    I applied online. The process took 3+ monthsinterviewed at CVS Health in March 2012.

    Interview Details

    Applied for Position of Store Manager online. Took assessment. Called and did phone interview.
    They e-mailed and said qualifications looked good and they would pass it along to District Manager.
    That was in December of 2011 and was for the store in Reseda-Studio City, Ca.
    Finally was called again in March of 2012 and they asked if I would work as a "key holder" for $8.00 an hr.
    I couldn't believe it! 25 yrs. experience as a Store Manager/District Manager in Big Box Retail. I clearly
    stated salary range would be 40-5-k. Next day, they sent an email that they were looking at other candidates after I asked them "are you kidding me"? My salary range is 50-55k and have always earned bonuses for performance for exceeding company quotas.

    Interview Questions
    • Tell us why you want to be a Store Manager.   View Answer
    • What did your previous store do saleswise?   View Answer
    Reasons for Declining

    Offered $8. hr. for a "key holder" position after which I applied for a Store Manager position which is what
    my positions have been. In addition, they wanted me to drive an hour each way to work. I told them that
    it wouldn't even pay for my gas. It was really insulting to ask me to take $8. hr after applying for Store Manager and being told I had all the qualifications necessary and everything looked good. I think that they had already filled this position (if it was ever even open). I wonder if they are even paying any Managers salaries or just hiring former Store Managers for $8. an hr. who are in desperate need of a job.

    Declined Offer
    Negative Experience
    Easy Interview
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  5. 1 person found this helpful  

    Store Manager Interview

    Anonymous Interview Candidate in Gahanna, OH (US)
    Anonymous Interview Candidate in Gahanna, OH (US)
    Application Details

    I applied in-person. The process took 3 daysinterviewed at CVS Health in March 2012.

    Interview Details

    The first interview was a 20 min phone interview. Then they called back the same day and scheduled a one on one interview for the net day. They called back the same day and scheduled a 2nd phone interview with an offer. We discussed the benefits, pay and start date. Once I accepted the offer they informed that I would recieve the wirtten offer in two days and I did and also the new hire paper work and drug test form.

    Interview Questions
    • Please tell me what you would bring to CVS if hired   View Answer
    Negotiation Details
    No the wage was non negotiatable. The offer was very fair.
    Accepted Offer
    Positive Experience
    Easy Interview
  6. 5 people found this helpful  

    Store Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 8 weeksinterviewed at CVS Health in May 2011.

    Interview Details

    Once I contacted them on Monster.com they called me for an initial phone interview. This person asked very general interview questions, screening me. Then I went to the local training and recruiting office for an interview that I was not told would be a group/round robin consisting of the DMs of three districts, a "peer" store manager and a sales associate guest. The behavioral and experience questions were very general, again with lots of chatting and laughing. I was disappointed with the level of the questions, frequently leading them to ask me things that I could then answer with my experience and job knowledge. After the round robin I was called back for a brief discussion with the HR manager and a DM, they offered me a job to start training immediately and to be in position in three weeks. Then attended the training center training.

    Interview Questions
    • Have you ever worked with union employees, and what process did you go through for performance development. This was unexpected, I did not know that my county had union employees at pharmacies.   View Answer
    Negotiation Details
    I was able to negotiate the pay by almost $5000 a year, and using my vacation the first year. I wan not able to negotiate bonus amount or more vacation than the 2 weeks to start.
    Accepted Offer
    Positive Experience
    Average Interview
  7. 1 person found this helpful  

    Store Manager Interview

    Anonymous Interview Candidate in New Milford, NJ (US)
    Anonymous Interview Candidate in New Milford, NJ (US)
    Application Details

    I applied online. The process took 2 weeksinterviewed at CVS Health in December 2010.

    Interview Details

    very good interview style they use. starting with an application then a test to see if you qualify for the job. then they do face to face interviews with another d.m. and a manager. if you do well then you interview with a human resources person. they are very good with making sure that you are the right fit for the job.

    Interview Questions
    Negotiation Details
    fair
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    Store Manager Interview

    Anonymous Interview Candidate in Los Angeles, CA (US)
    Anonymous Interview Candidate in Los Angeles, CA (US)
    Application Details

    I applied through an employee referral. The process took 3+ weeksinterviewed at CVS Health in October 2010.

    Interview Details

    DM will interview and half the stuff they say about promotions etc are lies.

    Interview Questions
    Negotiation Details
    No Negotiations
    Accepted Offer
    Negative Experience
    Difficult Interview
  9. 4 people found this helpful  

    Store Manager Interview

    Anonymous Interview Candidate in Hatboro, PA (US)
    Anonymous Interview Candidate in Hatboro, PA (US)
    Application Details

    I applied through an employee referral. The process took 1+ weekinterviewed at CVS Health in August 2010.

    Interview Details

    Resume submitted to HR. Phone call came back in about a week. An interview with the HR personnel was scheduled for two days later. The interview took place in his office. Run-of-the-mill questions. The rep doing the interview seemed disinterested the entire time. They talked more about CVS than anything else. I received a call back about two days later for an interview with the district manager. The second interview took place in a tiny disheveled conference room. That lasted about 20 - 25 minutes. Questions mostly about where I was coming from and what I liked and disliked about them (I was coming from a competitor), a little about myself and then he asked if I had any questions. I received a call back about 5 days later with an offer.

    Interview Questions
    • There was nothing difficult or unexpected asked. It seemed like everyone was going through some predetermined process and did not deviate from the script.   View Answer
    Negotiation Details
    Not much of a negotiation, there was a window between X and Y that they could offer, and coming in as a manager from a direct competitor they gave me Y (the high end).
    Accepted Offer
    Neutral Experience
    Easy Interview
  10. 1 person found this helpful  

    Store Manager Interview

    Anonymous Interview Candidate in North Atlanta, GA (US)
    Anonymous Interview Candidate in North Atlanta, GA (US)
    Application Details

    I applied through an employee referral. The process took 4+ weeksinterviewed at CVS Health in June 2010.

    Interview Details

    Was actually brought on board thanks in large part to a "referral" I received from a friend who already worked for the company. I had 1 phone interview and 1 "in person" interview.

    Negotiation Details
    Gave a salary range. They split the difference and I accepted their offer
    Accepted Offer
    Positive Experience
    Easy Interview

See What CVS Health Employees Are Saying

 Former Pharmacist in Boston, MA (US)

Pros: “There are tons of policies and procedures to help you learn what you are supposed to do. You will learn the right way to run a pharmacy from a business point of view.” Full Review

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