Capita

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Capita Interview Questions

Updated 7 Oct 2014
Updated 7 Oct 2014
47 Interview Reviews

Interview Experience

Interview Experience

65%
14%
19%

Getting an Interview

Getting an Interview

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11%

Interview Difficulty

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Candidate Interview Reviews

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  1. 2 people found this helpful  

    Analyst Interview

    Anonymous Interview Candidate in Belfast, Northern Ireland
    Anonymous Interview Candidate in Belfast, Northern Ireland
    Application Details

    I applied online. The process took a weekinterviewed at Capita in September 2014.

    Interview Details

    It was a one round interview for one hour. 3 competency based questions, 3 questions related to work. Very simple and straight forward. Then there was a case study and lastly some HR related questions. The HR executive and the team manager took the interview in a friendly situation.

    Interview Questions
    Reasons for Declining

    The salary on offer was too low. However, the salary bracket put at the advert was higher.

    Declined Offer
    Easy Interview
  2.  

    Administrator Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2+ monthsinterviewed at Capita in September 2014.

    Interview Details

    Online application followed by Mind Mill test (also online). Once completed I received an email inviting me to a face to face interview which was fairly standard. Received word with 1 week about the position.

    Interview Questions
    • Describe a time where you worked as part of a team/ with others. Describe a time where you had to organise something.   Answer Question
    Negotiation Details
    No negotiation, set wage.
    Accepted Offer
    Positive Experience
    Easy Interview
  3. 1 person found this helpful  

    Case Handler Interview

    Anonymous Interview Candidate in Leeds, England
    Anonymous Interview Candidate in Leeds, England
    Application Details

    interviewed at Capita in July 2014.

    Interview Details

    Two simple online tests, one on maths and english and one on entering data, followed by a half day at an assessment centre. The assessment centre consisted of two tests, one on maths and english and the other on spotting errors, both are fairly simple. Following this there is a telephone role playing exercise where you call a customer and have to get details from them, followed by a competency interview for those who are successful.

    Interview Questions
    • Make sure the customer on the phone gives the right answers to the security questions!   Answer Question
    No Offer
    Neutral Experience
    Average Interview
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  5. 1 person found this helpful  

    Graduate Lead the Way Programmer Interview

    Anonymous Interview Candidate in Bristol, England
    Anonymous Interview Candidate in Bristol, England
    Application Details

    I applied online. The process took 2+ monthsinterviewed at Capita in July 2014.

    Interview Details

    Initial application is followed by a numeracy and verbal reasoning test online. After passing then a 15-20 minute phone interview. Standard competency questions and why you are choosing Capita. This whole process took about 3 weeks. I was phoned to say i had passed the phone interview, and given two psychometric tests to perform in anticipation of the assessment centre. Assessment centre consisted of a written assessment, 15-20 minute face to face interview and group business simulation in the afternoon.

    Interview Questions
    • Define the 6 qualities you think a successful leader must display.   Answer Question
    No Offer
    Positive Experience
    Difficult Interview
  6.  

    Solutions Architect Interview

    Anonymous Interview Candidate in Leeds, England
    Anonymous Interview Candidate in Leeds, England
    Application Details

    I applied online. The process took 1+ weekinterviewed at Capita in April 2014.

    Interview Details

    In-house recruitment consult talked me through the role (although this wasn't entirely accurate in its scope) followed by telephone interview. This led to a face-to-face interview with the group director at the Leeds offices. Overall they seemed friendly and welcoming but received little feedback afterwards.

    Interview Questions
    • I was asked to explain costing methods for a specific soluition   View Answer
    No Offer
    Neutral Experience
    Difficult Interview
  7.  

    Asset Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    competency based interview..relatively straight forward

    Interview Questions
    • What would you change in the current role strategy to increase efficiency?   Answer Question
    Negotiation Details
    Non-existant
    Accepted Offer
  8.  

    Sales Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter. The process took 4 weeksinterviewed at Capita.

    Interview Details

    Basic telephone interview. Face to face interview. Panel interview and presentation. Relatively informal, interviewer spent more time talking than I did. Made clear some of the negatives of the position, but sadly on taking up the role it became clear that the situation was significantly worse than had been indicated.

    Interview Questions
    • Nothing out of the ordinary. A lot of focus on forecasting accuracy, so be prepared to answer questions about your track record in this area.   Answer Question
    Negotiation Details
    No negotiation - take it or leave it.
    Accepted Offer
    Neutral Experience
    Average Interview
  9. 5 people found this helpful  

    PPI Case Handler Interview

    Anonymous Interview Candidate in Manchester, England
    Anonymous Interview Candidate in Manchester, England
    Application Details

    I applied through a recruiter. The process took a dayinterviewed at Capita in August 2013.

    Interview Details

    two written tests, first was spotting patterns in numbers and word meaning etc a lost of about 30. The second test was to evaluate a letter a customer had sent the check the banks reply. It was pretty easy , spotting spelling mistakes, wrong information etc. I passed both with high score but was only one of two people out the group the trick was dont ponder on a question move on as the more you do the better.

    Interview Questions
    • there were 3 questions. one describe a time when you were unfairly criticized. a time when you improved a process. A tome when you worked under pressure.   View Answer
    No Offer
    Negative Experience
    Average Interview
  10.  

    Junior Analyst Interview

    Anonymous Interview Candidate in London, England
    Anonymous Interview Candidate in London, England
    Application Details

    I applied through college or university. The process took 2 weeksinterviewed at Capita in August 2013.

    Interview Details

    interviewed by two MD, really nice people, go through my CV to check my knowledge about risk.

    Interview Questions
    No Offer
    Positive Experience
    Easy Interview
  11.  

    Novus Test Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    interviewed at Capita in June 2013.

    Interview Details

    Initial Communication through online Ad.

    First went to a face to face interview - followed by an assessment centre including numerical and testing related questions - this was followed by a group activity based on a question given to us.

    Interview Questions
    Accepted Offer
    Difficult Interview

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