Capita Interview Questions & Reviews

Updated Aug 17, 2014
Updated Aug 17, 2014
45 interviews

Interview Experience

Interview Experience

64%
15%
20%

Getting an Interview

Getting an Interview

22%
21%
9%

Interview Difficulty

2.8
Average

Interview Difficulty

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Average

Easy

Candidate Interview Reviews

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  1.  

    IT Consultant Interview

    Anonymous Interview Candidate  in  Reading, England
    Anonymous Interview Candidate in Reading, England
    Application Details

    I interviewed through a recruiter. The process took 4+ weeks - interviewed at Capita in March 2013.

    Interview Details

    Applied via recruiter. One phone interview and a F2F the next week. Offered the job the day after that. I moved my family from another continent to take the job. No relocation allowance given and they have never paid the 10% bonus I was promised in the interview! nor have they given a pay rise. Now I've been here for a while I don't know of anyone who's received a bonus or pay rise. Ever.

    Interview Questions
    • All of the questions were non-technical and very easy to answer   View Answer
    Negotiation Details
    They tried negotiating the salary down - I told them no way and to take it or leave it. Good decision, since they have had pay freezes for 3 years running.
    Accepted Offer
    Neutral Experience
    Easy Interview
  2.  

    Case Handler Interview

    Anonymous Employee  in  Leeds, England
    Anonymous Employee in Leeds, England
    Application Details

    interviewed at Capita in July 2014.

    Interview Details

    Two simple online tests, one on maths and english and one on entering data, followed by a half day at an assessment centre. The assessment centre consisted of two tests, one on maths and english and the other on spotting errors, both are fairly simple. Following this there is a telephone role playing exercise where you call a customer and have to get details from them, followed by a competency interview for those who are successful.

    Interview Questions
    • Make sure the customer on the phone gives the right answers to the security questions!   Answer Question
    No Offer
    Neutral Experience
    Average Interview
  3. 1 person found this helpful  

    Graduate Lead the Way Programmer Interview

    Anonymous Employee  in  Bristol, England
    Anonymous Employee in Bristol, England
    Application Details

    I interviewed online. The process took 2 months - interviewed at Capita in July 2014.

    Interview Details

    Initial application is followed by a numeracy and verbal reasoning test online. After passing then a 15-20 minute phone interview. Standard competency questions and why you are choosing Capita. This whole process took about 3 weeks. I was phoned to say i had passed the phone interview, and given two psychometric tests to perform in anticipation of the assessment centre. Assessment centre consisted of a written assessment, 15-20 minute face to face interview and group business simulation in the afternoon.

    Interview Questions
    • Define the 6 qualities you think a successful leader must display.   Answer Question
    No Offer
    Positive Experience
    Difficult Interview
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  5.  

    Applications Support Analyst Interview

    Anonymous Interview Candidate  in  Sheffield, England
    Anonymous Interview Candidate in Sheffield, England
    Application Details

    I interviewed through a staffing agency. The process took 5 days - interviewed at Capita in November 2012.

    Interview Details

    No mention of Capita or a "who are Capita" question. Mainly focused on scenario based questions such as; an application which is provided over a web interface has started to get errors, what would you do to resolve this? (find the errors, if the errors are happening for all users, replicate the issue, is the internal or external users, get the server address of the server to check the services are running correctly, check that there hasn't been any planned maintenance with the system owner......... etc)

    Negotiation Details
    You go through Capita Resourcing, who are not a part of Capita IT Services. They're very good and helpful and get things moving quickly. The money they offer is non-negotiable (it was in my case). They also run a background check on you, which is quite heavy on previous grades at school etc and criminal records check.
    Accepted Offer
    Positive Experience
    Difficult Interview
  6.  

    Novus Test Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    interviewed at Capita in June 2013.

    Interview Details

    Initial Communication through online Ad.

    First went to a face to face interview - followed by an assessment centre including numerical and testing related questions - this was followed by a group activity based on a question given to us.

    Interview Questions
    Accepted Offer
    Difficult Interview
  7.  

    Solutions Architect Interview

    Anonymous Employee  in  Leeds, England
    Anonymous Employee in Leeds, England
    Application Details

    I interviewed online. The process took 1+ week - interviewed at Capita in April 2014.

    Interview Details

    In-house recruitment consult talked me through the role (although this wasn't entirely accurate in its scope) followed by telephone interview. This led to a face-to-face interview with the group director at the Leeds offices. Overall they seemed friendly and welcoming but received little feedback afterwards.

    Interview Questions
    • I was asked to explain costing methods for a specific soluition   View Answer
    No Offer
    Neutral Experience
    Difficult Interview
  8.  

    Software Developer Interview

    Anonymous Interview Candidate  in  Leeds, England
    Anonymous Interview Candidate in Leeds, England
    Application Details

    I interviewed online. The process took 3 days - interviewed at Capita in March 2012.

    Interview Details

    A quick 30 minutes telephone interview, followed by a 1 1/2 hour face to face interview and a 30 mins technical test which was testing me on my SQL and VB.net / C# programming along with my problem solving skills.

    Interview Questions
    • Most questions were the usual; tell me a time when .... etc...

      The most challenging part was sitting down with a senior and running through a SQL test and a VB.Net test whilst he took some notes.
        Answer Question
    Negotiation Details
    Always ask for more than initially given as they have a wide bracket and always offer the lowest.
    Accepted Offer
    Positive Experience
    Average Interview
  9.  

    Senior Analyst Developer Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed through a recruiter. The process took 4 weeks - interviewed at Capita in November 2012.

    Interview Details

    Discussed the role over the phone with a private Recruitment Agent (I prefer to deal with individuals as apposed to "CV Factories" that make up larger recruitment outfits).

    Interview Questions
    • Name 3 projects you failed on and how did you overcome them   Answer Question
    Negotiation Details
    Over the telephone between myself and the recruitment agent.
    Accepted Offer
    Positive Experience
    Difficult Interview
  10.  

    Asset Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    competency based interview..relatively straight forward

    Interview Questions
    • What would you change in the current role strategy to increase efficiency?   Answer Question
    Negotiation Details
    Non-existant
    Accepted Offer
  11.  

    Sales Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed through a recruiter. The process took 4 weeks - interviewed at Capita.

    Interview Details

    Basic telephone interview. Face to face interview. Panel interview and presentation. Relatively informal, interviewer spent more time talking than I did. Made clear some of the negatives of the position, but sadly on taking up the role it became clear that the situation was significantly worse than had been indicated.

    Interview Questions
    • Nothing out of the ordinary. A lot of focus on forecasting accuracy, so be prepared to answer questions about your track record in this area.   Answer Question
    Negotiation Details
    No negotiation - take it or leave it.
    Accepted Offer
    Neutral Experience
    Average Interview

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