Cheesecake Factory Interview Questions & Reviews
Getting an Interview
- Popular Job Titles:
- Server (52)
- Hostess (13)
- Food Server (10)
- Baker (6)
- Front Desk Host (5)
- Cashier (4)
- Hostess/Front Desk (4)
- Kitchen Manager (3)
- Busser (3)
- Restaurant Manager (2)
- Executive Kitchen Manager (2)
- Bakery (2)
- Line Cook (2)
- Waitress (2)
- Host (2)
- Dishwasher (2)
- Hostess/Front Desks (1)
- Cashier/Bakery (1)
- Grill/Fry Line Cook (1)
- Manager of Instructional Design (1)
- Hourly Server (1)
- Salad, Production, and Slicer Prep Cook (1)
- Operations (1)
- Server/Trainer (1)
- General Manager (1)
- Senior Business Analyst (1)
- Regional Facilities Manager (1)
- Staffing Coordinator (1)
- Front Desk (1)
- Senior Restaurant Manager (1)
OST Interview (Positive Experience; Difficult Interview)
I applied online and the process took 2 days - interviewed at Cheesecake Factory in September 2012.
Interview Details Be open and honest. Be sure to answer all questions without saying um. When you go in be direct, dressed well, and articulate. Smile and just be yourself. Ask questions pertaining to the job you are applying for and be knowledgeable about the company. There is a lot of information out there about Cheesecake and that will be a way to let them know you are interested in the company.
Interview Question – Where do you see yourself in 5 years? Answer Question
Negotiation Details – I came back for a second interview a few days later with GM and was hired at the end of the meeting.
Server Interview (Positive Experience)
I applied online and the process took 4 weeks - interviewed at Cheesecake Factory.
Interview Details The first step was completing an application on the company's website. This consisted of a regular information and background sheet, as well as a timed personality and capability quiz. Once completed, the next step was being contacted for a phone interview. This interview was brief, maybe 3 questions or so. It felt like mostly an opportunity for the manager to feel out your personality. Next was a scheduled in person interview with your workgroup manager. This interview was the most intense, but nothing too overwhelming. Typical questions were asked, such as, "tell me about your previous restaurant experience", and, "tell me about a time when you had to handle a difficult guest". At the end of this interview, you will either be told that they will call you if they decide to push you through, or they will set up a second interview for you with the General Manager. The final interview with the GM is brief, and if the GM approves of you, you will be told that day that you have the job.
Interview Question – The most difficult part of the entire process was the capability quiz you take online. This consists of reasoning questions, along with math problems. Some are easy, but others are much harder than expected. Answer Question
Baker Interview (Positive Experience; Average Interview)
I applied in-person and the process took a day - interviewed at Cheesecake Factory.
Interview Details Large group of people, asked questions on what they like to do, what they like, what skills they have... I applied for hosted & they hired me as a baker.
Interview Question – Having to memorize the dessert menu & the ingredients of each dessert. Answer Question
Server Interview (Neutral Experience; Easy Interview)
I applied online and the process took 5 days - interviewed at Cheesecake Factory in May 2014.
Interview Details Called in for first interview, was asked basic questions. "What was a difficult moment you had at a previous job?", "Why do you think you would enjoy working here?", "What do you have to offer as an employee here?", etc. Called in for a second interview but was only asked about previous experience, then hired on the spot.
Interview Question – All of the questions were pretty straight forward, nothing too difficult. Answer Question
Negotiation Details – Pay is non-negotiable for servers.
Host Interview (Neutral Experience)
Interviewed at Cheesecake Factory
Interview Details I applied online after I saw an ad. After I completed the application I waited a week until I got a call back. I came in for an interview and spoke with two managers.
Interview Question – Tell me about a time you failed. I found this difficult because I had to express a flaw which I did not want to expand on or go into detail in fear I would ruin my chance of getting the job. Answer Question
Food Server Interview (Positive Experience; Average Interview)
I applied online and the process took a day - interviewed at Cheesecake Factory in June 2012.
Interview Details Filled out online. Management calls you for a interview. Just smile and be nice. Don't dress like your going to the gym. They will ask you questions about general knowledge of a restaurant. They will ask you question about past jobs? Bring your own pen. Don't ask to borrow one.
Interview Question – It's pretty easy. Answer Question
Negotiation Details – Two week training. Have to pass a 360 question test. Have to buy a white shirt, pants, sneakers, belt. Also a tie and pens. They give you two aprons. Everything is white
Building Mechanic Interview (Positive Experience; Easy Interview)
I applied through an employee referral and the process took 5 days - interviewed at Cheesecake Factory in January 2013.
Interview Details Typical interview. Asking about how would handle certain situations and your current work experience. The interview starts off pretty serious, but if you are good with interviews, you will have no problem. Just have confidence and the topics you talk about, make sure you actually know what you are talking about.
Negotiation Details – There was no negotiation
Front Desk Host Interview (Positive Experience; Easy Interview)
I applied online and the process took 1 week - interviewed at Cheesecake Factory in November 2013.
Interview Details I applied online a few days later I got a call and was asked to come in for an interview. I interviewed with one of the managers, and was then passed on to the GM, and was offered a position at the Front Desk.
Interview Question – I didn't find any questions difficult to answer. Answer Question
Negotiation Details – I was able to work nights because I already had a day job.
Cashier Interview (Neutral Experience; Difficult Interview)
I applied online and the process took 2 days - interviewed at Cheesecake Factory in May 2014.
Interview Details They asked me to come in within a day of filling out the application form, I waited 20 minutes to be interviewed, they all were staring at me. I was the only one dressed up and everyone else wore jeans and tank tops. upon being interviewed, they asked me qustions that I filled out on the application survey. I have no job experience and just got my GED and I believe that's what didn't get me the job, hardly any sales experience. the interview only lasted 5 minutes and barely asked any questions. I felt also overwhelmed by such a big company. "If you don't hear from us within 24 hours, we chose to go with other candidates" yeah because of the barely any sales experience. but always will support this company. overall I blew it because of my nerves and pressure. there will be other opportunities.
Hostess/Front Desk Interview (Neutral Experience; Average Interview)
I applied online and the process took 2+ weeks - interviewed at Cheesecake Factory in December 2012.
Interview Details I applied online, then one of the managers called me to set up an interview. The first interview was a one on one with one of the managers and the next interview was with the GM.
Interviews for Top Jobs at Cheesecake Factory