EE Customer Advisor Interview Questions

Updated Aug 22, 2014
Updated Aug 22, 2014
2 Interview Reviews

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Customer Advisor Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied online. The process took 2 weeks - interviewed at EE.

Interview Details

I began by applying online. I had to enter my details, submit my CV, all the usual things. Then they invited me (by email) the next day to do a personality test to see whether I would suit the role. It was the normal questions for anyone applying for a customer service type job. Within 24 hours they called me to arrange a phone interview for the next day. The phone interview included questions like:
When are you available for work (I'm at college)
Why do you want to work for EE?
What makes you suitable for EE?
Then I was invited in that same call for a face to face interview. It was quite informal and I suppose was the standard routine for an interview, other than the fact that I had to complete a sales pitch. After each question I was asked to give an example of a time I did something, e.g. Can you give an example of a time that you had to gain somebody's trust from them?

Interview Questions
  • Can you give an example of a time you had to gain somebody's trust from them?   Answer Question
No Offer
Neutral Experience
Difficult Interview

Other Interview Reviews for EE

  1. 3 people found this helpful  

    Customer Advisor Interview

    Anonymous Interview Candidate  in  Royal Leamington Spa, England
    Anonymous Interview Candidate in Royal Leamington Spa, England
    Application Details

    I applied online. The process took 5 weeks - interviewed at EE in March 2012.

    Interview Details

    The whole process consisted of:

    1) Submitting an application;
    2) Online personality test;
    3) Online skills test;
    4) Phone interview;
    5) Face to face interview which consisted of: 5 min presentation of myself that I had to prepare in advance; role play exercise; case study.

    I would call the whole experience quite enjoyable. It took about a month from the moment of submitting my application to receiving an offer.

    Interview Questions
    • What is the main thing that gets you out of bed each morning?   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview

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