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Enterprise Rent-A-Car Management Trainee Intern Interview Questions

Updated 15 Apr 2015
Updated 15 Apr 2015
89 Interview Reviews

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Helpful (2)  

Management Trainee Intern Interview

Accepted Offer
Positive Experience
Average Interview
Accepted Offer
Positive Experience
Average Interview

Interview

The application process was exactly the same for the graduate scheme, which is good as it gives you a good insight into how the business operates.
This is a five stage application process:

1) An online application form. This was quite straight forward, just a few essay style questions which required slightly longer answers but the questions were pretty easy
2) I got called a few days later to arrange a telephone interview with a talent acquisition manager. She was really lovely and it was all competency based questions, and a few others such as 'why do you want to work for enterprise'. Instead of reeling off facts about the company that are on the website, try and link the core values of the company to your skills.
3) I then passed through to a one on one interview with a talent acquisition officer in the Redditch branch. Again, the interviewer was really lovely and made me feel at ease. It wasn't too daunting, so its a great opportunity to show your personality and your reasons for choosing Enterprise!
4) I then got put through to a branch visit, which I completed in Birmingham airport. This may seem like being put in the deep end as the airport was high pressured, fast paced, and customers were really wanting to just get out the airport and on the road! However, it was a brilliant way to learn how to cope in these situations, and to start learning how some of the business systems operate. Make sure you ask loads of questions and interact with as many members of staff and the public as possible. I then had another interview with the branch manager, much like the one I had before. This was mainly competency based again, and so make sure you prepare loads of examples!
5) The last stage was an assessment day. I had a large gap between my branch visit and assessment day, and so had loads of time to prepare. This is a mix between doing group tasks, such as a discussion between about six of you and presenting your ideas to the financial board (area managers). It also involved role play, which is much less daunting than I thought as it was just between you and an area manager. I also had 30 minutes to plan a morning in a branch, which was probably the most tricky part of the day. Just make sure you justify everything you do and remain calm! The final part was a last interview with an area manager, who was really friendly and asked me more competency based questions. This was the part where the area manager asked me more about my career goals. Enterprise have a great emphasis on hiring people who have a long term career with them in mind, so bear this in mind if this isn't what you're after! The assessors stressed to us in the morning that the day was relatively informal, and that you weren't in competition with the other candidates.
All in all, every member of staff was friendly, accommodating and the process wasn't daunting at all, so just be yourself.

Interview Questions

  • I was asked which other companies I'd apply for, always a tricky one!   Answer Question

Other Interview Reviews for Enterprise Rent-A-Car

  1.  

    Management Trainee Intern Interview

    Accepted Offer
    Accepted Offer

    Interview

    Application form, including CV, then i had a telephone interview, branch visit and assessment center.

    Interview Questions

  2.  

    Management Trainee Intern Interview

    No Offer
    Positive Experience
    Difficult Interview
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Enterprise Rent-A-Car (Stirling, Scotland) in August 2013.

    Interview

    First stage was an online application, very straight forward and typical. Next was an over the phone interview taking 10-15 mins, the interviewer will most likely have lots of interviews so don't be alarmed if she has no knowledge of your CV. Questions were regarding leadership, customer service, sales and working ethic. Lots of tell me about a time... that sort of thing. I was told straight away that I had passed that stage and the next stage would be an interview at the head office.
    I did not pass this interview so cannot give any advice on it.

    Interview Questions

    • Tell me a time where you have developed someone?   1 Answer
  3.  

    Management Trainee Intern Interview

    Accepted Offer
    Accepted Offer

    Interview

    Very unorganised, area manager didnt even know I was going.

    Interview Questions

    Negotiation

    none - standard package

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  5.  

    Management Trainee Intern Interview

    Accepted Offer
    Accepted Offer

    Application

    I applied online – interviewed at Enterprise Rent-A-Car (Stirling, Scotland).

    Interview

    Was invited to either a phone interview or face-to-face, I choose face to face. Questions largely based on customer service. Here's the question's I can remember:
    A time you showed leadership
    A time you showed work ethic
    What you dislike most about your job
    What you know about Enterprise
    How to deal with a complaint
    A time you showed good customer service

    Interview Questions

    • What other internships have you applied for- Wasn't sure how to answer, tried to avoid giving an actual answer here   Answer Question
  6.  

    Management Trainee Intern Interview

    Accepted Offer
    Positive Experience
    Difficult Interview
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Enterprise Rent-A-Car (Saint Louis, MO (US)) in April 2015.

    Interview

    Three interviews--first over the phone, then with a hiring team member in person, then they send you out to observe and interview with an area manager. Questions become more in- depth as you go

    Interview Questions

    Negotiation

    No negotiations it's an internship

  7. Helpful (1)  

    Management Trainee Intern Interview

    Declined Offer
    Neutral Experience
    Average Interview
    Declined Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took a weekinterviewed at Enterprise Rent-A-Car.

    Interview

    I had a phone interview and that set up one in person interview at the Enterprise office. Basic behavioral interview without any difficult questions. I was asked "Tell me about a time when I had to deal with a disgruntled customer and what did I do" etc etc.

    Interview Questions

  8. Helpful (2)  

    Management Trainee Intern Interview

    Declined Offer
    Neutral Experience
    Average Interview
    Declined Offer
    Neutral Experience
    Average Interview

    Application

    I applied online – interviewed at Enterprise Rent-A-Car.

    Interview

    I submitted an application in late March and didn't hear back until late early May. Don't be discouraged if it takes time for them to get back to you. It is a three step interview process. The first interview is basically a phone screening. They ask interview 101 type questions, and make sure you meet all the requirements. The second interview will make you or break you. You will interview with the branch and area manager. They ask situational questions. "Describe a time..." or "what do you think about..." Third interview is the "tell me about yourself" type questions.

    Interview Questions

    • Describe a time when you had to think critically to solve a problem   1 Answer

    Reasons for Declining

    It is a retail job. You compete against your co-workers to hit sales targets. I declined because I felt there were better uses of my time than selling insurance for 10 hours a day.

  9.  

    Intern/Management Trainee Interview

    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through college or university. The process took 2+ monthsinterviewed at Enterprise Rent-A-Car.

    Interview

    My initial contact with the company was at a career fair where I submitted my resume, but I never received news. Later that year I met a recruiter at the university internship fair, submitted my resume again and applied online. Was called for an interview in the area office with the HR that was at the internship fair. Went to a branch observation for an hour. Interviewed by a branch manager and received an offer.

    Interview Questions

    Negotiation

    It is my first internship and seems like it encompasses a wide range of business fields in their program.

  10.  

    Management Trainee Intern Interview

    No Offer
    Easy Interview
    No Offer
    Easy Interview

    Application

    I applied online. The process took a weekinterviewed at Enterprise Rent-A-Car.

    Interview

    Went to a job fair and spoke with the representative. I later went home and applied online just like the flyer that the representative gave me. I got an email back a few days later asking if I was available for a phone interview. The phone interview was your basic entry interview questions like "Tell me a time when you have a difficult customer or Tell me a time when you had to sell something to a customer they did not want." After completing the phone interview, I was then asked to come in for a face to face interview.

    Interview Questions

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