FAA
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www.faa.gov Washington, DC 5000+ Employees

FAA Interview Questions & Reviews

Updated Jan 30, 2014
All Interviews Received Offers

Getting the Interview 

52%
18%
13%

Interview Experience 

76%
15%
7%

Interview Difficulty 

29 candidate interviews
Relevance Date Difficulty
in

Accepted Offer

Neutral Experience

Air Traffic Controller Interview

Air Traffic Controller

Interviewed at FAA

Interview Details Multi-step process consisted of psychological testing, in-person interview at nearest facility, followed by medical testing.

Interview Question – Questions were all generic, read off a paper.   Answer Question

Negotiation Details – No negotiating. Just lots of waiting.

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Accepted Offer

Positive Experience

Difficult Interview

Management Interview

Management
New York, NY (US)

I applied online and the process took 2+ weeks - interviewed at FAA in March 2009.

Interview Details Hiring process was very fair and considered all of the previous work experience along with education.

Interview Question – Situation based questions--Problem, Action Taken, Result   Answer Question

Negotiation Details – Open for negotiation

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Accepted Offer

Positive Experience

Average Interview

Contract Specialist Interview

Contract Specialist
Renton, WA (US)

I applied in-person and the process took 2 months - interviewed at FAA.

Interview Details Initially, lengthy online application process. Once done though, easy to edit and apply for future jobs. Interview time frame and hiring process is dependent on urgency to fill the position and of course, funding.

Interview Question – Being asked to expand on the definition of being "a team player". I've found the hiring person is looking for specific characteristics and not the canned response of "being able to work well with others, being flexible and adaptable". Person is looking for specific examples describing a situation, what you did in response, and what the outcome of the situation was.   Answer Question

Negotiation Details – What were you able to negotiate? What advice would you give others considering an offer?

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Accepted Offer

Positive Experience

Average Interview

Computer Specialist Interview

Computer Specialist
Oklahoma City, OK (US)

I applied online and the process took 3 months - interviewed at FAA in June 2010.

Interview Details Very slow process - 2-3 months. Process is similar throughout the FAA. There are variants when it comes to interviews. At the interview ask or listen to the rules and understand them before proceeding. When completing the application, detail and verbosity are key. There are key works used in the advertisement and, if not found in the resume, eliminate the applicant.

Interview Question – None - questions were typical.   Answer Question

Negotiation Details – Very little negotion. Salaries are generally schedule values and not negotiable.

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No Offer

Positive Experience

Average Interview

Regional Operations Center Interview

Anonymous Interview Candidate
Renton, WA (US)

I applied online and the process took 2 months - interviewed at FAA in August 2012.

Interview Details I was engaged two weeks prior to the interview with notification that I had been selected as a finalist. I was given the option for what interview period I would like [a one hour block with three interviewers as a preliminary followed by a 30 minute block with the hiring manager], then sent directions to the interview site in Renton. A background check was included in the process.

Interview Question – All questions followed a basic Performance Based interview process (find out about Performance Based Interviewing on VA website) - all the answers were there as well as Answers.com.
Typical questions included:
II Customer Service In your current job, who are your internal and external customers? Specifically, how do you get satisfaction feedback from your internal customers? Specifically, how do you get satisfaction feedback from your external customers? Give specific examples of how you have used both negative and positive feedback.
II Interpersonal Effectiveness A part of this job is documenting your work. On a scale of 0 to 10 with 10 being excellent writing skills, how would you rate your writing ability? Give specific example of the types of documents you write routinely. What feedback do you get from your supervisor on your writing skills?
II Personal Mastery Developing and using a detailed procedure is often very important in a job. Tell about a time when you needed to develop and use a detailed procedure to successfully complete a project.
II Systems Thinking In your current job, what organizational change have you made or contributed to that you are proud of? How did you go about making the change? What has been the impact of the change?
II Technical Skills Give me an example of a time when you used good judgment and decision-making in solving a problem.
  View Answer

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Accepted Offer

Positive Experience

Easy Interview

Air Traffic Controller Interview

Air Traffic Controller
Montgomery, AL (US)

The process took 4+ weeks - interviewed at FAA in December 2011.

Interview Details I met with a gentleman who was the manager of the control tower facility nearest to me. It was a casual, friendly conversation, with many of the questions consisting how I handle pressure, times in my life where things didn't go my way, my hobbies, why I want to go into this field, etc. Post-interview communication went through FAA human resource specialists. Mine was very helpful in keeping my abreast of my application status.

Interview Question – Name a time working in the tower where you saw a potential conflict. How did you solve it?   View Answer

Negotiation Details – Non-negotiable.

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No Offer

Negative Experience

Difficult Interview

Airport Dispatcher Interview

Anonymous Interview Candidate
Tampa, FL (US)

The process took a day - interviewed at FAA in October 2011.

Interview Details I applied online through Tampa, FL civil service. Was asked to come in to do typing and skills test within 2 weeks. Upon arrival, after paying $7.00 to park in downtown Tampa, FL the place was flooded with people applying for the same job 1 week before the deadline. Typing was easy, just type the addresses correctly with good speed. Skills test was average, mostly logical questions that pertain to job. Study guide is online at the civil service website. You will know before you leave if you will pass the test. I recieved an email stating I was in the ranking for the job and the FAA and not Tampa Civil Service would contact me if they wanted to setup an interview. No call, or follow up after numerous attempts to contact everyone about status.... (this seemed to be the industry)

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No Offer

Positive Experience

Very Easy Interview

Secretarial Position Interview

Anonymous Interview Candidate
Alexandria, VA (US)

I applied online and the process took 3 months - interviewed at FAA in October 2011.

Interview Details From the time the job closed to interview, it was almost 4 months. Was asked a series of several "what would you do in this situation" questions. They thanked me for my time and asked if I had any questions. Was told that an offer could take just as long as the interview process did and not to give up.

Interview Questions

  • What would you do if you overheard co-workers talking about the new person (or another employee) in the bathroom or breakroom?   Answer Question
  • What would you do if you saw an employee posting a threatening notice on a bulletin board?   Answer Question
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Accepted Offer

Positive Experience

Difficult Interview

Management and Program Analyst Interview

Management and Program Analyst
Jamaica, NY (US)

I applied in-person and the process took 4+ weeks - interviewed at FAA in March 2010.

Interview Details For a federal agency, the interview process was very well structured. There were several questions, and the interview was timed.

Negotiation Details – Government job, so, no much room for salary negotiation. Benefits for federal employees are pretty much standard across the board for all.

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No Offer

Positive Experience

Average Interview

Operations Interview

Anonymous Interview Candidate

I applied online and the process took a day - interviewed at FAA in November 2010.

Interview Details Overall the process was simple and straightforward. I applied online and was called by a manager several days after the announcement closed. Focused on my experience and abilities. As well as, flexibility, and ability to manage/lead. The setting was casual and non threatening. I did get plenty of KSA related questions.

Interview Question – What was my salary expectation?   View Answer

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