Very informal and comfortable with the manager on duty and showed me the whole store. He went over several basic questions. We did get interrupted quite a bit but he said that was because of an open door policy
My interview experience for the Operations Manager role started off fine with a prescreen phone call. The initial questions were simple and straightforward, and the conversation went well.
The in-store interview with the Store Manager, however, was uncomfortable and unprofessional. He didn’t ask anything about my resume or background and repeatedly said my resume “didn’t matter” and that he “just wanted to know me.” What stood out most was how negatively he spoke about the company and the work environment. He mentioned multiple times that he has entered the warehouse and “lost it,” and then calmed down and got back to work. He also openly stated that he has made supervisors cry on multiple occasions and spoke negatively about other leaders.
After the interview, I followed up with the initial contact to thank them for their time. I then emailed once a week for the next three weeks asking for an update. Each time I received a different excuse for the delay. Over a month later, I finally received an email stating they were moving in a different direction.
Overall, the process felt disorganized and the in-person interview raised serious red flags about leadership style and professionalism.
Interview questions [1]
Question 1
The initial phone screen inquired about my salary requirements.
I applied through other source. The process took 2 weeks. I interviewed at At Home (Coppell, TX) in Nov 2025
Interview
Initial phone call with a recruiter, followed by a teams interview with the manager within a couple of days, then an in person interview with the director within a week.
Interview questions [1]
Question 1
Tell me about a time there was a disagreement during collaboration and how did you handle it