H&M

  www.hm.com
  www.hm.com

H&M Interview Questions

Updated 12 Nov 2014
Updated 12 Nov 2014
225 Interview Reviews

Interview Experience

Interview Experience

72%
16%
11%

Getting an Interview

Getting an Interview

67%
17%
3%

Interview Difficulty

2.5
Average

Interview Difficulty

Hard

Average

Easy

Candidate Interview Reviews

Sort: Popular Date Difficulty
  1.  

    Part-time Sales Advisor Interview

    Anonymous Interview Candidate in Edinburgh, Scotland
    Anonymous Interview Candidate in Edinburgh, Scotland
    Application Details

    I applied online. The process took 2 weeksinterviewed at H&M in November 2014.

    Interview Details

    It was a phone interview asking the usual what does great customer service mean to you? Do you shop in h and m? Who is your role model? Why did you apply for h and m?

    Interview Questions
    No Offer
    Negative Experience
    Average Interview
  2.  

    Sale Advisor Interview

    Anonymous Interview Candidate in London, England
    Anonymous Interview Candidate in London, England
    Application Details

    I applied online. The process took 3 weeksinterviewed at H&M in October 2014.

    Interview Details

    I applied online and I received a call after two days where they invited me for an interview in the Oxford Circus store (that was the first stage of the process).
    The interview was with two really nice and friendly ladies,everything was very unformal, and they basically asked me questions about myself and my past jobs like : '' Tell me something about your role in your previous job'' . The interview lasted about 20 minutes.
    I received a call that I passed the interview after 1 week and they invited me for the second and last stage of the process that was a trial shift in a store.
    I went to the shop where I spent 2 hours on the shopfloor and in the fitting rooms,they didn't asked me any questions at all . What they wanted to see was a friendly and enthusiastic person both with customers and colleagues.
    At the end of the shift the manager told me that I was going to have the job but I had to wait for a call to confirm that.I received the call after 4 days.

    Interview Questions
    • Tell me how your previous experiences could help you to work in H&M   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  3.  

    Part-time Sales Advisor Interview

    Anonymous Interview Candidate in London, England
    Anonymous Interview Candidate in London, England
    Application Details

    I applied online. The process took 2 weeksinterviewed at H&M in September 2014.

    Interview Details

    I applied online.I was called to come in for an interview at Oxford Street.the interview was kinda relaxed.I know I did my best,at the end I asked if I would get a feedback if successful or not?I was told I would.it's about 3weeks now and still no reply.

    Interview Questions
    No Offer
    Neutral Experience
    Easy Interview
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Part Time Sales Advisor Interview

    Anonymous Interview Candidate in London, England
    Anonymous Interview Candidate in London, England
    Application Details

    I applied online. The process took 5 daysinterviewed at H&M in July 2014.

    Interview Details

    I applied online with my CV and covering letter. I then received a phone call and was asked to attend a short interview. I had applied to H&M 36 times with no success. They asked the typical questions that revolves around retail. Why H&M? What are your preferable hours? How long can you take to get here? What skills do you have?

    Interview Questions
    • If you were to take control of the store, how would you do it?   Answer Question
    No Offer
    Neutral Experience
    Average Interview
  6.  

    Part-time Sales Advisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at H&M.

    Interview Details

    After many online applications (and rejections) I finally got a phone call and arranged an interview. The interview selection process is kind of ridiculous, they just chose people at random for the interview so if you get a rejection email, keep applying.

    The interview was approximately 20 minutes and easy. One of the women asked the questions and the other one wrote down your answers. We started off going through my CV, flexibility and they asked me to talk about my past work experience. After that, they started asking me questions like

    1. Why did you chose to apply at H&M (mention their collaborations with different designers, they will love that)
    2. Did you apply at other jobs and why would you pick H&M if you get other offers?
    3. Describe the best customer service (they want you to tell them how you will treat customers from the moment they walk in until they walk out)

    They gave me different scenarios that could happen at the store and how would I deal with them.

    Interview Questions
    Negotiation Details
    Got a phone call saying that I was offered a job.
    Accepted Offer
    Positive Experience
    Easy Interview
  7. 2 people found this helpful  

    Sales Associate Interview

    Anonymous Interview Candidate in Birmingham, England
    Anonymous Interview Candidate in Birmingham, England
    Application Details

    I applied online. The process took a weekinterviewed at H&M in July 2013.

    Interview Details

    I applied online, and was shortly contacted by a member of staff,via email,informing that I will receive a phone call by one of the managers.The first interview process would start with the call from the company managers asking me a few questions,then If I answered the questions correctly I would be asked to attended a meet up interview.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  8.  

    Sales Assistant Interview

    Anonymous Interview Candidate in London, England
    Anonymous Interview Candidate in London, England
    Application Details

    I applied online. The process took 2 weeksinterviewed at H&M in June 2013.

    Interview Details

    Filled out an application form online, 1-2 weeks later I was then asked to come in for an interview with the store manager. The manager then asked me the normal questions, which turned into a general chat about my past experience in work. She made the interview seem more relaxed, which helped A LOT.

    Interview Questions
    • Elaborate more on how your Mum's multitasking reflected onto you   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  9.  

    Full Time Sales Advisor Interview

    Anonymous Interview Candidate in London, England
    Anonymous Interview Candidate in London, England
    Application Details

    I applied online. The process took 2+ weeksinterviewed at H&M in February 2012.

    Interview Details

    Applied online. I was called for a 1-to-1 interview and then another interview with the Manager.
    After that process I waited 1 week and started working for the company in trial period for 3 months which decided whether I stay or not within the company.

    Interview Questions
    • Where do you see yourself in 5 years time? Typical question but always do not know what to say.
      Millionaire as everyone!!!
        Answer Question
    Negotiation Details
    Be yourself and be confident. Do not hesitate you are talking with your future employers. You cannot shut what you have inside. Show it off.
    Accepted Offer
    Positive Experience
    Easy Interview
  10.  

    Sales Advisor Interview

    Anonymous Interview Candidate in London, England
    Anonymous Interview Candidate in London, England
    Application Details

    The process took a dayinterviewed at H&M in September 2011.

    Interview Details

    Friday was the day i applied for a sales assitaint job.it wasnt the first time i applied for H&M and was very shocked when i heard a reply so quickly. on the wednesday i recieved the call from the hr depatment and arranged an interview in 2days time on a friday which was exactly a week from when i applied for it .i turned up 15 miutes early but the store opened the exact time as my interview so i found myself waiting outside until i could meet the workers and find out where the interview will be.

    I waited in the staff room for around 15 minutes whilst the manger setup i tried to have some friendly conversation with the staff there but was still quite nervouse.i finally got my 1:1 interview with manager and i was aked questions like

    what qualities do you think an H&M sales advisor should have?
    do you know about the H&M lines?

    i felt pretty confident with all the answers i gave but i was worried when he explained that he a had another 6 people to interview and that he would be in touch with in a weeks time.he said he would contact either through phone call or e-mail

    4 days later i recieved a phone call with good news that i had got the job.and i am now to start in a weeks time.

    Interview Questions
    Negotiation Details
    he told me the salary the bonuses and holidays and i can say i am so impressed it seemed to good to be true.
    Accepted Offer
    Positive Experience
    Average Interview
  11.  

    Sales Advisor Interview

    Anonymous Interview Candidate in London, England
    Anonymous Interview Candidate in London, England
    Application Details

    I applied online. The process took a weekinterviewed at H&M in August 2010.

    Interview Details

    application on line, then if passed telephone call by HR, then formal interview

    Interview Questions
    Negotiation Details
    straight up offer of salary , no negotiation
    Accepted Offer
    Neutral Experience
    Easy Interview

Work at H&M? Share Your Experiences

H&M

 
Click to Rate
or

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates who said that their interview experience was positive, neutral or negative.

Your response will be removed from the review – this cannot be undone.