IKEA
3.6 of 5 447 reviews
www.ikea.com Delft 1 to 5 Employees

IKEA Interview Questions & Reviews

Updated Apr 13, 2014
All Interviews Received Offers

Getting the Interview 

88%
4%
3%

Interview Experience 

72%
16%
11%

Interview Difficulty 

177 candidate interviews
Relevance Date Difficulty
in

Accepted Offer

Neutral Experience

3D-artist Interview

Anonymous Employee

Interviewed at IKEA

Interview Details Since part of the IKEA sphere, first line of recruitment is made internally. Secondly comes the public hiring, which is strictly competence based (CVs, portfolios etc.).

Interview Question – Started out as an intern, so I never did a job interview at this location.   Answer Question

Negotiation Details – Short talk on salary. Nothing else.

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2 people found this helpful

Accepted Offer

Positive Experience

Difficult Interview

Customer Service - Phone Center Interview

Customer Service - Phone Center
Birmingham, England

I applied online and the process took 2+ weeks - interviewed at IKEA in January 2013.

Interview Details Applied online Middle of Jan, Call the next day to arrange a telephone interview, Telephone interview quite easy, Why Ikea etc, Emailed the following day requesting I completed an online survey and to confirm I was to attend the assessment centre the following week for an all day assessment. The assessment was 9.45am-4pm which consisted of an introduce yourself, team exercise which involved listening to calls and discussing, then a presentation (it is important to be seen as a team player and also confident) then a 1-1 interview which was 15 questions, What does Ikea mean to you? What does Ikea mean to Customers.. Tell me about a time you influenced/persuaded someone? Tell me a mistake you have made and how you rectified it? I found it very difficult to answer under pressure. then an individual exercise involving taking a call from a fake customer with a problem, writing notes on screen of the call, It was a full on day but remember you are being assessed from the moment you enter till the moment you leave, just be relaxed, friendly, team player. confident but not bossy, and listen to everyone's input.. I was told they would make a decision within 5 days, I got a call the next day offering me a position. Hope this helps.. I prepared as much as possible for the interview..

Interview Question – Tell me a time you met somone who disliked you? What happened and what was the end result?   Answer Question

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Accepted Offer

Positive Experience

Average Interview

KITCHEN ASSISTANT Interview

Anonymous Employee
Birmingham, England

I applied online and the process took 2 weeks - interviewed at IKEA in March 2012.

Interview Details Email inviting you to recruitment event, if you successfully pass that they will ring you for an interview, i had two interviews with 2 different people, then if successful they will ring you and ask you to come in for a 2 day induction

Interview Question – Who inspires you   Answer Question

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1 person found this helpful

Declined Offer

Positive Experience

Easy Interview

Co-Worker Interview

Anonymous Interview Candidate
Milton Keynes, England

The process took a day - interviewed at IKEA in February 2008.

Interview Details Postal invitation to interview. Followed by short conformation telephone call. 1:1 interview 3 days later. Basic questions… why IKEA? What makes you unique? One word to describe yourself. etc

Got offered a possession but turned down.

Nice environment.

Interview Question – Describe yourself in one word…   View Answer

Reason for Declining – Didn't like the uniform.

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Accepted Offer

Positive Experience

Easy Interview

CoWorker Interview

Anonymous Employee

I applied in-person and the process took a day - interviewed at IKEA in January 2007.

Interview Details one to one interview with the department manager.

very informal, just a chat really. Ask you why IKEA. The job position was explained. Then asked how you would respond in various situations.

If you were dealing with a customer, and had to get something from elsewhere, and was asked for assistance from another customer, what would you do?

Interview Question – What does IKEA stand for?   Answer Question

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No Offer

Negative Experience

Average Interview

Supply Chain Specialist Interview

Anonymous Interview Candidate
Zug (Switzerland)

I applied online and the process took 2 weeks - interviewed at IKEA in November 2013.

Interview Details I applied via the company's site-for the position of the Supply Chain Specialist in Switzerland -had to fill the test online, after that I was contacted by the recruiter and the phone interview with the members was set - among one of the first questions was the question - why would you like to work in Switzerland. The next question was - according to your CV you have changed work every 2-3 years , why should we spend money to relocate you if you will leave us in 2 years. Really aggressive style, no questions about my qualifications .. The interviewer was rude and offensive - the worst interview experience ever.

Interview Question – Did not get any questions regarding the position at all.   Answer Question

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1 person found this helpful

Accepted Offer

Positive Experience

Easy Interview

Ikea Cashier Interview

Anonymous Employee
Woodbridge, VA (US)

I applied online and the process took 3 weeks - interviewed at IKEA.

Interview Details Once i have finish my application a week later i received a phone call from they and that was my first interview. they said i passed on my application to the store i applied to. 3 days later i got the call to schedule my in-store interview. and once finished i had did a back ground check and once that went through i go another call for the second interview and got offered the job

Interview Question – when was a time you have offered to me a leader to a group   Answer Question

Negotiation Details – My Start date and my work schedule

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Accepted Offer

Positive Experience

Easy Interview

Ikea Cashier Interview

Anonymous Employee
Tampa, FL (US)

I applied online and the process took 2 months - interviewed at IKEA in February 2011.

Interview Details I was joining an IKEA that was currently being built up. So it was a little different from the average new hire.I applies online, and after a while I had gotten a call for a group interview. I was called to a temp office, and I knew little about the company beyond it sold furniture, the temp office gave little Idea what to expect. Once everyone arrived they called us into a room and divided us into groups of four, with a manager taking notes of one particular group. They told us about the company and all it offered etc. Showed us clips of what to expect on opening, there was anticipation for a large group excited for the new store. Then we were asked to stand up and say a little about ourselves. They then gave us a group exercise asking a question with no really right answer, my guess is to determine how we talked out answers with the others, not really concerned for the answers. Then we were asked to move around tables to another group of 4 and asked to do another activity, this time build a paper tower. Again to see how you worked with the others. After that we got called out in groups and divided into one on one interviews with the managers taking notes. After a month or two I finally received a called back asking me to come in for a orientation and they would like me to work for them.

Interview Question – The one on one interview was pretty standard stuff. The biggest surprise was how the group interview went, with the question and tower building, was fun.   Answer Question

Negotiation Details – As I was just looking for a part time job with little experience prior, I did little negotiations and joined.

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1 person found this helpful

No Offer

Positive Experience

Average Interview

Home Furnishing Sales Associate Interview

Anonymous Interview Candidate

I applied online and the process took 2 weeks - interviewed at IKEA in March 2014.

Interview Details I applied for this position online, and the whole process took about roughly two weeks. The most relevant questions are:

"Why do you want to work for Ikea"?

Interview Question – The last question was probably the most difficult, because we from time to time, we forget the things that we have done. But the most important thing to remember is to think clearly about what you are going to say.   Answer Question

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Accepted Offer

Neutral Experience

Sales Associate Interview

Sales Associate

Interviewed at IKEA

Interview Details really wanted to be impressed by your knowledge of the company and there values.

Interview Question – how does working at ikea change your life   View Answer

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