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IKEA Interview Questions & Reviews

Getting the Interview  123 Interviews

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Interview Experience  109 Ratings

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125 interview experiences
Updated May 12, 2013
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Customer Service - Phone Center at IKEA

Accepted Offer – Interviewed on Birmingham, England Jan 2013 – Reviewed Feb 01, 2013

Interview Details Applied online Middle of Jan, Call the next day to arrange a telephone interview, Telephone interview quite easy, Why Ikea etc, Emailed the following day requesting I completed an online survey and to confirm I was to attend the assessment centre the following week for an all day assessment. The assessment was 9.45am-4pm which consisted of an introduce yourself, team exercise which involved listening to calls and discussing, then a presentation (it is important to be seen as a team player and also confident) then a 1-1 interview which was 15 questions, What does Ikea mean to you? What does Ikea mean to Customers.. Tell me about a time you influenced/persuaded someone? Tell me a mistake you have made and how you rectified it? I found it very difficult to answer under pressure. then an individual exercise involving taking a call from a fake customer with a problem, writing notes on screen of the call, It was a full on day but remember you are being assessed from the moment you enter till the moment you leave, just be relaxed, friendly, team player. confident but not bossy, and listen to everyone's input.. I was told they would make a decision within 5 days, I got a call the next day offering me a position. Hope this helps.. I prepared as much as possible for the interview..

Interview Question – Tell me a time you met somone who disliked you? What happened and what was the end result?   Answer Question

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KITCHEN ASSISTANT at IKEA

Accepted Offer – Interviewed on Birmingham, England Mar 2012 – Reviewed Nov 07, 2012

Interview Details Email inviting you to recruitment event, if you successfully pass that they will ring you for an interview, i had two interviews with 2 different people, then if successful they will ring you and ask you to come in for a 2 day induction

Interview Question – Who inspires you   Answer Question

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Co-Worker at IKEA

Declined Offer – Interviewed in Milton Keynes, England Feb 2008 – Reviewed May 09, 2010

Interview Details Postal invitation to interview. Followed by short conformation telephone call. 1:1 interview 3 days later. Basic questions… why IKEA? What makes you unique? One word to describe yourself. etc

Got offered a possession but turned down.

Nice environment.

Interview Question – Describe yourself in one word…   View Answer

Reason for Declining – Didn't like the uniform.

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CoWorker at IKEA

Accepted Offer – Interviewed in Jan 2007 – Reviewed Nov 13, 2009

Interview Details one to one interview with the department manager.

very informal, just a chat really. Ask you why IKEA. The job position was explained. Then asked how you would respond in various situations.

If you were dealing with a customer, and had to get something from elsewhere, and was asked for assistance from another customer, what would you do?

Interview Question – What does IKEA stand for?   Answer Question

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Sales Associate at IKEA

Accepted Offer – Interviewed in West Chester, OH (US) – Reviewed May 12, 2013 New

Interview Details I filled out an online application about a week before I got a call from one of the managers. He asked me to come in for an interview that next day. I went in and filled out another paper application form. I was interviewed by a manager in the bath section who wanted to hire me in his area (keep in mind I have no experience in that area whatsoever). The interview took about an hour, maybe longer including filling out the paper application. He told me he would call me by that next week and that he's planning to hire around memorial day(3 weeks away), but instead I got a call the next day to do some more paperwork and then to start me off in the next couple of days. I took the drug test during my interview as well, it was a saliva drug test, nothing that difficult.

Interview Questions

  • Describe a time where you have a saved money for a company you have worked for?   Answer Question
  • Describe a time where you have had to deal with multiple things at one time   Answer Question
  • Describe a time where you have had to do something that you had little or no experience or training in   Answer Question

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Graduate at IKEA

No Offer – Interviewed in Tokyo (Japan) Mar 2013 – Reviewed May 07, 2013 New

Interview Details Group interview with 9 people

Interview Question – Present your "Life @ Home"   Answer Question

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Team Leader at IKEA

Accepted Offer – Interviewed on Savannah, GA (US) Mar 2013 – Reviewed Apr 15, 2013

Interview Details Interview was fairly simple. First, was a phone interview that lasted only 15 minutes. There was then an in person interview with two team leaders. The in person interview is basically to see if you would get along with the person training you. They then call you about the job offer and set up a date to take a mouth swap drug test. I've heard that HR has not been responding to applicants recently.

Interview Question – The questions were basic interview questions, nothing difficult.   Answer Question

Negotiation Details – NO

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Self Serve Sales Associate at IKEA

Accepted Offer – Reviewed Apr 10, 2013

Interview Details it was 30 mins interview. mostly behavioral questions

Interview Question – why do you want to work with us?   Answer Question

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Ikea Cashier at IKEA

Accepted Offer – Interviewed in May 2009 – Reviewed Apr 05, 2013

Interview Details Applied Online...Got a call one month later for interview. The interview was a group interview and they like to see who is outgoing and talks enough but not alot. Needless to say if you are quiet they would overlook you.

Interview Question – Provide some examples of when you had to provide leadership.   Answer Question

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Visual Merchandiser at IKEA

No Offer – Interviewed in San Francisco, CA (US) Sep 2012 – Reviewed Apr 04, 2013

Interview Details applied online on company's job board site. Got the email a week later said they were going to follow other candidates.

Interview Question – Online Portfolio   Answer Question

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