InterContinental Hotels Interview Questions & Reviews
Getting an Interview
- Popular Job Titles:
- Front Desk Agent (6)
- Reservations Sales Agent (4)
- Director of Sales (3)
- Guest Services Representative (3)
- Sales Coordinator (2)
- Sales Manager (2)
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- Banquet Server (2)
- Manager (2)
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- Supervisor (1)
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Graduate Leadership Programme-Revenue Management Interview (Positive Experience)
Interviewed at InterContinental Hotels
Interview Details First classic interview with motivational questions and questions from the cv + psychometric test composed of numerical, text comprehension and logical elements + competency based questions interview + assessment centre (role play, group role play, written case study, presentation of case study solution, interview)
Manager Interview (Positive Experience; Difficult Interview)
I applied through a recruiter and the process took 2 months - interviewed at InterContinental Hotels.
Interview Details Behavioural interview, looking for past experience that would match the job requirements. Very fair, got the interview through a headhunter.
Negotiation Details – 3 interviews, whereas had to present a case study on the last one
Sommelier Interview (Negative Experience; Average Interview)
I applied online and the process took 1+ week - interviewed at InterContinental Hotels in February 2013.
Interview Details Initial telephone interviewing stage was smooth and efficient to set up an interview. However, the recruiter did not inform that this meeting would be an assessment taking up to three hours' time. Three team members conducted eye-to-eye interviews, one of which involved an uncomfortable dimmed-lights environment where the interviewer's face couldn't be seen. At the end of this interview a verbal offer for a trial shift was extended and I made adjustments to my calendar for this. When I left a voicemail message fo the manager on the trial day to confirm it, she did not reverse. After one month's delay, I received a curt rejection letter.
Interview Question – Blind tasting Answer Question
Consultancy Contractor Interview (Positive Experience; Average Interview)
I applied through an employee referral and the process took 1 week - interviewed at InterContinental Hotels in November 2011.
Interview Details Hiring through one of their university partnership, interviewed with both university and the direct manager of this position
Interview Question – it's the question I asked the manager, and he asked me back the same question Answer Question
Negotiation Details – not much negotiation involved in this position
Food and Beverage Supervisor Interview (Positive Experience; Difficult Interview)
I applied through another source and the process took 6 days - interviewed at InterContinental Hotels in January 2012.
Interview Details As you can see from my curriculum Vital, I’m well informed about hotel services or kitchen services because I have Diploma in hotel Operation and Certificate of Computer skills and Others, Besides to my experience that I do have right now.
Sales Coordinator Interview (Positive Experience; Average Interview)
Interviewed at InterContinental Hotels
Interview Details The process will be done with the sales manager and director of sale ( Maybe even a sales coordinator if they have one at the time). On site in the hotel lobby. Dress professional and be early. They will try to make the process as fast as possible but the interview will be at least an hour.
Interview Question – The questions will be basic tell me about yourself questions. Make sure to smile, be bubbly, and present a plan of what you would like to do for the company. Answer Question
Reason for Declining – The pay rate was low
Front Desk Receptionist Interview (Neutral Experience)
I applied online and interviewed at InterContinental Hotels.
Interview Details I applied the front dest receptionist position online, which included several short essay questions and some basic information. I got a phone call 3days later and told you to come the day the hr called you or the next day. The interview was one on one and lasted about 18 minutes. Asked about my previous working experience and gave some example how I perform my excellent customer service. The interview was not hard just be honest.
Interview Question – No unexpected questions Answer Question
Human Resources Director Interview (Positive Experience; Difficult Interview)
I applied through an employee referral and the process took 2 days - interviewed at InterContinental Hotels in February 2012.
Interview Details Two Interviews - Corporate HR and Owning Company Representative - both were behavioral with the HR one being more of an technical experience base and the other being more of a strategic and behavior interview
Interview Question – Behavioral/Situation line of questions View Answer
Negotiation Details – I was able to negotiate and the soft sell method worked.
Guest Services Representative Interview (Positive Experience; Easy Interview)
I applied through college or university and the process took 1 week - interviewed at InterContinental Hotels in January 2011.
Interview Details If you're studying Hospitality, the interview was done with HR first then the properties "picked" who they liked. (only one property at a time could pick you, so if you said no, then you may not get another property picking you / if you said yes, a better opportunity may have been waiting but missed out on picking you).
Then met with managers for one interview.
Interview Question – Pretty straight forward interview questions, nothing that I wasn't prepared for. As long as you follow the STAR behavioural technique you'll be fine. Have a few generalised answers that can be moulded to suit the question. Answer Question
Communications Manager Interview (Positive Experience; Average Interview)
I applied online and the process took 3 months - interviewed at InterContinental Hotels.
Interview Details Really depends on the hiring team. I was screened by our recruiter. Then I did a behavioral phone interview. Then I was interviewed by the Director and Manager of the team.
Interviews for Top Jobs at InterContinental Hotels