J.P. Morgan Bank Teller Interview Questions

Updated 8 Aug 2014
Updated 8 Aug 2014
91 Interview Reviews

Interview Experience

Interview Experience

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Bank Teller Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied online. The process took 2 weeks - interviewed at J.P. Morgan.

Interview Details

Took two weeks to hear back from them. I got an unexpected call from the assistance manager asking me if im still interested in the position, then we set up an interview in 2 days.

Interview Questions
  • Tell me about yourself? A difficult situation with customer?   Answer Question
No Offer
Neutral Experience
Average Interview

Other Interview Reviews for J.P. Morgan

  1.  

    Bank Teller Interview

    Anonymous Interview Candidate  in  Phoenix, AZ (US)
    Anonymous Interview Candidate in Phoenix, AZ (US)
    Application Details

    I applied online. The process took 2 weeks - interviewed at J.P. Morgan in June 2014.

    Interview Details

    I applied online within the next week got a call from recruiter I did about a 15 min phone interview with them which went good after that she forward my app to the district manager who then called me a couple of days later to do a face to face interview i did 2 with him n a Branch manager.

    Interview Questions
    No Offer
    Positive Experience
    Easy Interview
  2. 4 people found this helpful  

    Bank Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 4+ weeks - interviewed at J.P. Morgan.

    Interview Details

    Takes about a month. Know customer service questions and you'll do fine.

    Negotiation Details
    no negotiation
    Accepted Offer
  3. 2 people found this helpful  

    Bank Teller Interview

    Anonymous Interview Candidate  in  Sacramento, CA (US)
    Anonymous Interview Candidate in Sacramento, CA (US)
    Application Details

    I applied online. The process took 3 weeks - interviewed at J.P. Morgan.

    Interview Details

    The manager would call you within two weeks if he/she likes your resume. You would either be interviewed by both the branch manager or assistant manager. Once hired, the recruiter will call you and ask rather or not you accept the offer. Once accepted, they will send you a package ( Fedex Envelope) of paperwork for you to fill out. Once you are clear of background check, they will start putting you through a training program for five days ( paid).

    Interview Questions
    • How would you handle a difficult customer?   View Answer
    Negotiation Details
    They usually will tell you at the end of the interview what your hourly wage most likely to be
    Accepted Offer
    Positive Experience
    Easy Interview
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  5. 1 person found this helpful  

    Bank Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 2 weeks - interviewed at J.P. Morgan.

    Interview Details

    Submit an application online, wait to hear from a recruiter, set up an interview. If offered, must meet several requirements and pass training to become a teller.

    Negotiation Details
    No negotiating for this position allowed.
    Accepted Offer
    Positive Experience
    Average Interview
  6. 1 person found this helpful  

    Bank Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 months - interviewed at J.P. Morgan.

    Interview Details

    of course you have to Apply online, There are many positions to choose from so apply for all of them in your area and that you think you would be good at. Then you will Recieve an unexpected call from a recruiter for a phone interveiw, which it might not feel like an interview but talk your self up a little becasue they are the ones who get you in with the managers. then you get an interview with a branch manager, maybe a few interviews if you dont get picked up right away by the first manager. I have been in two positions with this company and both positions took two interviews before I got hired. So dont be discouraged I have heard of people going for more the 4 interveiws.

    Interview Questions
    • Tell me about a time were you had to deal with a unsatisfied customer.   View Answer
    Negotiation Details
    A HR? person calls and tells you that you were picked and how much you will make, I have never negotiated the wage as it has been fair.
    Accepted Offer
    Positive Experience
    Difficult Interview
  7.  

    Bank Teller Interview

    Anonymous Interview Candidate  in  Palisades Park, NJ (US)
    Anonymous Interview Candidate in Palisades Park, NJ (US)
    Application Details

    I applied online - interviewed at J.P. Morgan in December 2013.

    Interview Details

    I was called and interviewed by the Branch Manager. The next day I met the Assistant Branch Manager the next day with more schedule orientated questions.

    Interview Questions
    • They try to really focus on customer service and results. Alot of behavioral questions   Answer Question
    No Offer
    Neutral Experience
    Average Interview
  8.  

    Bank Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online - interviewed at J.P. Morgan.

    Interview Details

    Very simple. Basic questions of experience, previous jobs, interest to work for the company.

    Interview Questions
    No Offer
    Positive Experience
    Easy Interview
  9.  

    Bank Teller Interview

    Anonymous Interview Candidate  in  New York, NY (US)
    Anonymous Interview Candidate in New York, NY (US)
    Application Details

    I applied through an employee referral - interviewed at J.P. Morgan.

    Interview Details

    Long Process due to background checks as well as making sure you have people skills. You will be asked multiple behavioral questions at the branch you are interviewing than if you are considered for the position you will meet immediately with another manager of a branch.

    Interview Questions
    • To get a customer to open an account by standing on the street and encouraging people to come to the bank.   Answer Question
    Accepted Offer
    Average Interview
  10. 1 person found this helpful  

    Bank Teller Interview

    Anonymous Interview Candidate  in  Bedford, TX (US)
    Anonymous Interview Candidate in Bedford, TX (US)
    Application Details

    I applied online. The process took 1+ week - interviewed at J.P. Morgan in October 2013.

    Interview Details

    Completed an online application, and within a day was contacted by a recruiter via email to complete a video interview online (Skype). Later that day I was connected by the same recruiter by phone to let me know that the branch manager will be contacting me to conduct an in-person interview. Branch manager called the next day to setup interview. The following week interviewed with the branch manager and assistant manager. They were both very friendly and spoke highly of Chase's desire to promote within. They said they were making a decision within the next week.

    Interview Questions
    • The questions were all customer service base. What would if you had an unhappy customer? Your idea of customer service.   Answer Question
    No Offer
    Positive Experience
    Average Interview

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