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J.P. Morgan Operations Analyst Interview Questions & Reviews

Updated Jul 15, 2014
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Interview Experience  

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Interview Difficulty  

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1 person found this helpful

Accepted Offer

Positive Experience

Average Interview

Operations Analyst Interview

Operations Analyst
Bournemouth, England

I applied online and the process took 3 months - interviewed at J.P. Morgan in March 2014.

Interview Details Second Round Assessment Centre
There were three tasks
1. One to one interview
2. Group exercise
3. Presentation to one interviewer evaluating the group exercise.

1. One to one interview
Based on the reviews I had found online I was expecting the first interview to be why JP Morgan, why operations, why investment banking. Instead it was very similar to the first round interview. All the questions were competency based with things such as give an example of when you introduced a new idea/overcame barriers to change/ prioritised lots of different tasks/worked with a difficult member in a team etc. The interviewer was lovely, it was very relaxed and informal and lasted 45 minutes. There were no unexpected or difficult questions just make sure you learn your competencies.

2. Group exercise.
Assessment centre groups can range from 4-8 candidates. To start off we were sat around a boardroom table and each given a booklet of information, rough paper and a calculator. The purpose of the exercise was explained, basically you are a strategy team evaluating three operating systems which need updating and deciding which two out of the three should take priority.

The first part of the exercise is 30 minutes of silent working time to read through the information. My advice would be to read quickly and make sure you get through to the end of the booklet. Make full use of the highlighters and feel free to rip the booklet apart to put it in a logical order, or keep relevant bits together. Also use the calculator to work out the cost of updating each system. Its basic maths, just a case of picking out the right information.

The one thing I cannot emphasise enough is that each person’s booklet is different and contains unique information that other candidates don't have in their booklet. The idea of this is that every person needs to contribute to the discussion as you all have something unique to share. Sharing all your unique information is one of the key points that you get assesed on so make sure you do this.

After the initial 30 minutes of silent reading are up, the assessors come into the room and the mock strategy meeting effectively begins. It is a very bizarre and forced situation to be in and you will find yourself and the other candidates behaving very oddly! There really isn't much you can do to prepare for this. Our group was a bit of a nightmare. The best advice is that the task the group has been set is very clear and you must achieve this by writing out your proposals on the piece of paper given. My group ran out of time as the person time keeping failed to do so! Furthermore the person scribing was overpowering and did not let everyone speak.

3. Presentation
After the group exercise I was really downheartened and thought there was no way I could possibly be succsesful after the poor performance in the group exercise. The presentation is basically an opportunity to redeem yourself and be open and honest about where you think the group went wrong and the part you played. The presentation is only to one interviewer and you can sit down so its much more like a discussion than an intimidating boardroom presentation.

You are giving 20 minutes to prepare your presentation on how the mock strategy meeting went. You are given a prompt presentation structure sheet which is really useful and I just followed the layout of that to the letter.

Be really honest with the interview and show that you are aware of your own personal development needs. So for me, I mentioned that there were times when I should have been more assertive especially when I could see we were running out of time. I also said that I regretted that I hadn't made more of a conscious effort to include quieter members of the group. You will be asked to comment on the performance of your teammates too which can be uncomfortable, however they behaved, do not bad mouth them at all but be honest about where you think they could have improved.

My overall experience was really positive. All the interviewers were friendly and approachable and the whole process was welcoming and not at all intimidating.

Negotiation Details – Graduate scheme, no negotiation.


2 people found this helpful

No Offer

Positive Experience

Difficult Interview

Operations Analyst Interview

Operations Analyst
Bournemouth, England

I applied online and the process took 4+ weeks - interviewed at J.P. Morgan in November 2013.

Interview Details After online application and testing, I got invited for an interview in their Bournemouth office but sadly I did not make it to the final assessment centre stage. No feedback given though I thought my overall performance was good. Some questions are more advantageous to those who did summer interns in this firm. Make sure you can quote original words from CEO Jamie should you mention him and also be able to talk about specific businesses should you mention that.

Interview Question – Very standard competency questions plus scenario based questions which are a bit more difficult to answer. There's a bit of financial terms and jargons in some questions and people who did summer interns in this firm may find it easier to answer them. I left out those terms in below questions for easier understanding:

1. When you're required to draw a financial ratio from a complicated dataset but you identified certain flaws in it, what would you do about it?

2. When you need to work with IT and client service department to implement a software project, what's your approach?
  View Answer


No Offer

Neutral Experience

Difficult Interview

Operations Analyst Interview

Operations Analyst
London, England

I applied online and the process took 3 months - interviewed at J.P. Morgan in November 2012.

Interview Details First round interview is just behavioural and situational judgement questions. The best way to prepare is to look at every skill listed on the job description and find one or more example from work, studies or extra-curricular activities. You can't really prepare for the questions, which place you in a scenario and ask for how you would react, so you need to use common sense. The assessment center is very hard, because you have to work on a case study in a group setting and the amount of information is overwhelming under the time pressure.

Interview Question – Tell me of a time you were working in a team with a difficult person and how you handled the issue.   Answer Question


1 person found this helpful

No Offer

Neutral Experience

Operations Analyst Interview

Operations Analyst

Interviewed at J.P. Morgan

Interview Details Application and numrical test
Competency/Situational interview interview
Assesment Centre

Interview Question – How you made sure that you did more than your role when you were a part of the team?   Answer Question


No Offer

Positive Experience

Difficult Interview

Operations Analyst Interview

Operations Analyst
Bournemouth, England

I applied online - interviewed at J.P. Morgan in January 2013.

Interview Details I applied through an agency called SEO. They added my details to their pool of candidates and JP requested I apply online. I answered their questions online and took their test. Passed and was called to for a 1-1interview. Got there on the day and had 2 interviews. Both had a mixture of competency based questions and situational questions.

Interview Question – Give me an instance when you had to deal with large volumes of data. How did you go about it, what were difficulties and what was the result.   Answer Question


No Offer

Neutral Experience

Difficult Interview

Operations Analyst Interview

Operations Analyst
London, England

I applied online and the process took 1 week - interviewed at J.P. Morgan in July 2009.

Interview Details online numerical test interview

Interview Question – tell me about the recent news article that interest you and how it affects jp morgan   Answer Question


1 person found this helpful

Declined Offer

Positive Experience

Average Interview

Operations Analyst Interview

Operations Analyst
Edinburgh, Scotland

I applied through college or university and the process took 5 days - interviewed at J.P. Morgan in May 2011.

Interview Details The interview went for one hour. I was interviewed by technical specialists in managerial level. It was quite interesting one, the interviewer had a lot to ask from my resume.

Tip: Be confident and assertive when you speak.

Interview Question – about Time Series analysis, basic stuff about modeling and implementation   View Answer


No Offer

Negative Experience

Average Interview

Operations Analyst Interview

Operations Analyst
New York, NY (US)

I applied online and the process took 6 days - interviewed at J.P. Morgan in May 2014.

Interview Details I had someone give me his direct number & email after seeing the posting online. The secretary shot me down. Had a brief phone interview from a nice lady, and then scheduled a meeting in Fidi the same week. He rescheduled for meeting at the midtown office last minute. This is the very end of May, so things were quick. He had me brought in. Basically, he liked my grit. It was a 15 minute conversation over coffee with little meaningful dialogue. I told him the truth when he asked why I applied to his job opening; that it was the only summer internship posted(this was end of May). He didn't know why he received 100+ apps in a week. He promised to call me back in a week and said that whoever he interviews will be included in the 2 yr Ops Development program later on. He never followed up. Never answered/replied to calls/emails.

He tried to label me an 'adrenaline junkie'.

Interview Question – He asked me "Why Operations?" about 5 times. Have a good example for why you're a team player. What do you do for stress relief?   Answer Question


1 person found this helpful

Declined Offer

Neutral Experience

Average Interview

Operations Analyst Interview

Operations Analyst
Columbus, OH (US)

I applied through college or university and the process took 3+ months - interviewed at J.P. Morgan in October 2012.

Interview Details They get most hires through the internship process. However, be prepared for multiple rounds of interviews (including in person and on the phone, you will speak with people from varying locations) and be prepared to demonstrate past work to show accomplishments. Interviewers are generally very kind, but can be a little intimidating.

Interview Question – What is my value to the world?   Answer Question


Accepted Offer

Positive Experience

Easy Interview

Operations Analyst Interview

Operations Analyst
New York, NY (US)

I applied online and the process took 3 weeks - interviewed at J.P. Morgan.

Interview Details *Submitted resume to career center at school
*Received email from JP Morgan (on a Sunday night) informing me that they would like to interview me over the phone on the upcoming Friday
*Interview process was two 30 minute phone interviews back to back with VPs in operations
*Asked standard behavioral questions and if I knew microsoft excel
*1.5 weeks after the interview, received phone call with offer

After accepting offer:
Needed to complete background checks, pass a drug test, and get fingerprinted

Interview Question – *Where do you get your news from
*How competent are you in excel (pivot tables, if statements, macros, working with large datasets)
*Why operations
*What classes have you taken in school; when do you graduate
*Prior work experience; how many hours a week do you work
*How you solved a dilemma when two managers required you to complete conflicting tasks
*Community service; volunteer activities; extra-curricular clubs
  Answer Question

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