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J.P. Morgan Operations Analyst Interview Questions & Reviews

Updated Apr 17, 2014
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Accepted Offer

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Average Interview

Operations Analyst Interview

Anonymous Employee
Bournemouth, England

I applied online and the process took 3 months - interviewed at J.P. Morgan in March 2014.

Interview Details Second Round Assessment Centre
There were three tasks
1. One to one interview
2. Group exercise
3. Presentation to one interviewer evaluating the group exercise.

1. One to one interview
Based on the reviews I had found online I was expecting the first interview to be why JP Morgan, why operations, why investment banking. Instead it was very similar to the first round interview. All the questions were competency based with things such as give an example of when you introduced a new idea/overcame barriers to change/ prioritised lots of different tasks/worked with a difficult member in a team etc. The interviewer was lovely, it was very relaxed and informal and lasted 45 minutes. There were no unexpected or difficult questions just make sure you learn your competencies.

2. Group exercise.
Assessment centre groups can range from 4-8 candidates. To start off we were sat around a boardroom table and each given a booklet of information, rough paper and a calculator. The purpose of the exercise was explained, basically you are a strategy team evaluating three operating systems which need updating and deciding which two out of the three should take priority.

The first part of the exercise is 30 minutes of silent working time to read through the information. My advice would be to read quickly and make sure you get through to the end of the booklet. Make full use of the highlighters and feel free to rip the booklet apart to put it in a logical order, or keep relevant bits together. Also use the calculator to work out the cost of updating each system. Its basic maths, just a case of picking out the right information.

The one thing I cannot emphasise enough is that each person’s booklet is different and contains unique information that other candidates don't have in their booklet. The idea of this is that every person needs to contribute to the discussion as you all have something unique to share. Sharing all your unique information is one of the key points that you get assesed on so make sure you do this.

After the initial 30 minutes of silent reading are up, the assessors come into the room and the mock strategy meeting effectively begins. It is a very bizarre and forced situation to be in and you will find yourself and the other candidates behaving very oddly! There really isn't much you can do to prepare for this. Our group was a bit of a nightmare. The best advice is that the task the group has been set is very clear and you must achieve this by writing out your proposals on the piece of paper given. My group ran out of time as the person time keeping failed to do so! Furthermore the person scribing was overpowering and did not let everyone speak.

3. Presentation
After the group exercise I was really downheartened and thought there was no way I could possibly be succsesful after the poor performance in the group exercise. The presentation is basically an opportunity to redeem yourself and be open and honest about where you think the group went wrong and the part you played. The presentation is only to one interviewer and you can sit down so its much more like a discussion than an intimidating boardroom presentation.

You are giving 20 minutes to prepare your presentation on how the mock strategy meeting went. You are given a prompt presentation structure sheet which is really useful and I just followed the layout of that to the letter.

Be really honest with the interview and show that you are aware of your own personal development needs. So for me, I mentioned that there were times when I should have been more assertive especially when I could see we were running out of time. I also said that I regretted that I hadn't made more of a conscious effort to include quieter members of the group. You will be asked to comment on the performance of your teammates too which can be uncomfortable, however they behaved, do not bad mouth them at all but be honest about where you think they could have improved.

My overall experience was really positive. All the interviewers were friendly and approachable and the whole process was welcoming and not at all intimidating.

Negotiation Details – Graduate scheme, no negotiation.

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2 people found this helpful

No Offer

Positive Experience

Difficult Interview

Operations Analyst Interview

Operations Analyst
Bournemouth, England

I applied online and the process took 4+ weeks - interviewed at J.P. Morgan in November 2013.

Interview Details After online application and testing, I got invited for an interview in their Bournemouth office but sadly I did not make it to the final assessment centre stage. No feedback given though I thought my overall performance was good. Some questions are more advantageous to those who did summer interns in this firm. Make sure you can quote original words from CEO Jamie should you mention him and also be able to talk about specific businesses should you mention that.

Interview Question – Very standard competency questions plus scenario based questions which are a bit more difficult to answer. There's a bit of financial terms and jargons in some questions and people who did summer interns in this firm may find it easier to answer them. I left out those terms in below questions for easier understanding:

1. When you're required to draw a financial ratio from a complicated dataset but you identified certain flaws in it, what would you do about it?

2. When you need to work with IT and client service department to implement a software project, what's your approach?
  View Answer

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Neutral Experience

Difficult Interview

Operations Analyst Interview

Operations Analyst
London, England

I applied online and the process took 3 months - interviewed at J.P. Morgan in November 2012.

Interview Details First round interview is just behavioural and situational judgement questions. The best way to prepare is to look at every skill listed on the job description and find one or more example from work, studies or extra-curricular activities. You can't really prepare for the questions, which place you in a scenario and ask for how you would react, so you need to use common sense. The assessment center is very hard, because you have to work on a case study in a group setting and the amount of information is overwhelming under the time pressure.

Interview Question – Tell me of a time you were working in a team with a difficult person and how you handled the issue.   Answer Question

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1 person found this helpful

No Offer

Neutral Experience

Operations Analyst Interview

Operations Analyst

Interviewed at J.P. Morgan

Interview Details Application and numrical test
Competency/Situational interview interview
Assesment Centre

Interview Question – How you made sure that you did more than your role when you were a part of the team?   Answer Question

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No Offer

Positive Experience

Difficult Interview

Operations Analyst Interview

Operations Analyst
Bournemouth, England

I applied online - interviewed at J.P. Morgan in January 2013.

Interview Details I applied through an agency called SEO. They added my details to their pool of candidates and JP requested I apply online. I answered their questions online and took their test. Passed and was called to for a 1-1interview. Got there on the day and had 2 interviews. Both had a mixture of competency based questions and situational questions.

Interview Question – Give me an instance when you had to deal with large volumes of data. How did you go about it, what were difficulties and what was the result.   Answer Question

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1 person found this helpful

Declined Offer

Positive Experience

Average Interview

Operations Analyst Interview

Operations Analyst
Edinburgh, Scotland

I applied through college or university and the process took 5 days - interviewed at J.P. Morgan in May 2011.

Interview Details The interview went for one hour. I was interviewed by technical specialists in managerial level. It was quite interesting one, the interviewer had a lot to ask from my resume.

Tip: Be confident and assertive when you speak.

Interview Question – about Time Series analysis, basic stuff about modeling and implementation   View Answer

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Accepted Offer

Positive Experience

Easy Interview

Operations Analyst Interview

Anonymous Employee
San Antonio, TX (US)

I applied through college or university and the process took 2 weeks - interviewed at J.P. Morgan in March 2014.

Interview Details Was recruited through campus recruiting. I applied for the position the same day that they came on campus. Received an email confirming a time for a phone interview about a week later. A couple hours after that, I scheduled a time for physical interviews at the end of the week. I had 2 30-min interviews with current employees who chose from a list of questions, most situational. About a two weeks later, after thank you emails and follow-ups (which were actually replied to), I got an offer.

Interview Questions

  • Who is your role model and why? What characteristics do they possess that you see in yourself?   View Answer
  • What differentiates J.P. Morgan's products and services from other competitors in the industry?   View Answer
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Neutral Experience

Average Interview

Operations Analyst Interview

Anonymous Interview Candidate

I applied through college or university and the process took a day - interviewed at J.P. Morgan.

Interview Details Laid back and no technical questions. two thirty minute on campus interviews. I interviewed for the internship program. Nice people work there and I recommend staying calm during the interview and relaxing. They liked seeing financial models that I created using MS Excel I hope this helps you other candidates. Good Luck to you!!

Interview Question – Name Three Strengths and Weaknesses   Answer Question

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Accepted Offer

Neutral Experience

Operations Analyst Interview

Anonymous Employee

Interviewed at J.P. Morgan

Interview Details organized and easy.. no technical questions

Interview Question – tell me about yourself   Answer Question

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No Offer

Neutral Experience

Average Interview

Operations Analyst Interview

Anonymous Interview Candidate

I applied online and the process took 2 weeks - interviewed at J.P. Morgan in February 2014.

Interview Details Still incomplete, just had the phoe interview done, it was pretty basic.

Interview Question – Tell me about one time you were in charge of something and was successful   Answer Question

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