Kaplan University Interview Questions & Reviews
Getting an Interview
- Popular Job Titles:
- Admissions Advisor (9)
- Admissions Representative (7)
- Adjunct Professor (3)
- Financial Aid Officer (2)
- Financial Aid Servicing Counselor (2)
- Training Position (1)
- Operations (1)
- Admission Advisor (1)
- Admissions Specialist (1)
- Financial Aid Specialist (1)
- Online Professor (1)
- LEAD Program (1)
- Assistant Admissions Advisor (1)
- Admissions Advisor II (1)
- Admission's Advisor (1)
- Senior Manager (1)
- Librarian (1)
- Academic Advisor (1)
- Instructor (1)
- Specialist (1)
- Executive Director (1)
- Senior Recruiting Manager (1)
- Director, Call Center Operations (1)
- Director of Career Services (1)
- Financial Aid (1)
Director of Career Services Interview (Positive Experience; Average Interview)
I applied online and the process took 6+ weeks - interviewed at Kaplan University in January 2012.
Interview Details Traditional hiring process you apply on-line, follow-up and schedule meetings. Non-Traditional interviewing process it took multiple interviews completed a 1:1, then a group, then a lunch, then a presentation. You have to then complete an on-line application and background check release which can take up to minimum one week and maximum 30 days. Be prepared to share all previous employers, length of employment, and the time period. They will consider applicants with criminal convictions on case by case basis
Interview Question – What do you know about Kaplan University and with that why do you want to work here? Answer Question
Negotiation Details – Willing to negotiate based of experience, willingness to learn, and skills & qualifications
Financial Aid Specialist Interview (Neutral Experience; Difficult Interview)
I applied online and the process took 2 weeks - interviewed at Kaplan University in November 2011.
Interview Details I was interviewed by 6 different members of financial aid management at the same time, with them all sitting around me and starring me down from the end of the table. It was a very nerve racking experience and meant to intimidate you. Luckily I don't scare easily. It took them about a week to get back to me and I had to make my decision right away.
Interview Question – Where do you see yourself in 5 years View Answer
Negotiation Details – There was not any negotiation, I was transferring from another department
Specialist Interview (Positive Experience; Difficult Interview)
I applied online and the process took 2 weeks - interviewed at Kaplan University in March 2012.
Interview Details Thorough and detailed with multiple interviews.
Interview Question – Same as most companies. Answer Question
Negotiation Details – Fine.
Admissions Advisor Interview (Neutral Experience)
Interviewed at Kaplan University
Interview Details Was called to set-up what I believed to be an interview after I submitted my resume' and application online. What it turned out to be was a "group" interview with about 9 other candidate. During our hour long presentation, the director explained that this position though it is titled "Admissions Ad visor" it is not inf act an advisory position, rather it is a sales position. During the presentation we were told that there would b e a short break and if the job wasn't for us or what we had expected then we could leave at that time.
I found this to be an odd procedure. Wouldn't it just be easier to be upfront in the job description rather than reverting to a certain amount of deception to get candidates in the door?
I felt this to be an unfair way of handling a position, though I do give points for creativity!
Adjunct Professor Interview (Neutral Experience; Difficult Interview)
I applied online and the process took 3 weeks - interviewed at Kaplan University.
Interview Details I interviewed for the job, although the interview was pretty casual. Once I passed that step, I had to come back in to audition for the job by delivering a short lesson. Attendees completed a written evaluation of my presentation, then the Dean discussed my scores with me. I was evaluated on presentation style, vocal projection, use of the whiteboard, clarity of the lesson itself, and more. Once hired, I had to submit official transcripts and complete a lot of onboarding paperwork and required online training (sexual harassment, security, etc.). The whole process from the call for the interview to being ready to teach my first class was probably close to three weeks.
Interview Question – I was graded down for mentioning that I was tired (I worked a night job at the time, so I had had very little sleep) to a few people before the actual lesson began. Since I had not been aware that I was already being evaluated, I was somewhat taken aback by this. Answer Question
Negotiation Details – There was no negotiation. For each course, the professor signs a contract for that ten week term. Salary starts out at $1,000 per course.
Senior Manager Interview (Positive Experience; Easy Interview)
I applied online and the process took 4+ weeks - interviewed at Kaplan University in July 2010.
Interview Details Phone Interview and then a face to face - easy process
Negotiation Details – Not a lot of room to negociate.
Admissions Advisor II Interview (Positive Experience; Average Interview)
I applied online and interviewed at Kaplan University.
Interview Details I applied online and was then contacted by email to set up a phone interview. The phone interview was about 30 minutes with standard behavioral questions after which I was invited in for a 1:1 interview. The in person interview was more of an information session about the position and a tour of the learning center. I was asked some questions about my background and specifics about my last position.
Interview Question – Describe a challenging situation and what you did to overcome it. Answer Question
Admissions Representative Interview (Positive Experience; Average Interview)
I applied online and the process took 2+ weeks - interviewed at Kaplan University.
Interview Details Name a time when you didn't get along with your employee and how did you handle it?
Training Position Interview (Positive Experience)
I applied through an employee referral and interviewed at Kaplan University.
Interview Details The interview process was very organized and the recruiter had excellent follow up with me leading up to my first face to face interview.
Interview Question – The most challenging questions had to do with actual scenarios that were happening in the company. Answer Question
Admissions Specialist Interview (Negative Experience; Average Interview)
I applied online - interviewed at Kaplan University in November 2009.
Interview Details Kaplan interviews thru Human Resources then allows the candidate to sit with reps and listen to calls. KAPLAN (in South Florida) MOSTLY HIRES JAMAICANS, CARIBBEAN BLACKS AND HISPANICS. Very few white applicants are hired, because ethnic Managers have last approval.
Interview Question – Ethnic Managers will ask embarassing questions about how a white applicant "gets along" with workers of different backrounds. Unethical and quite illegal. View Answer
Negotiation Details – Kaplan starts white applicants with Bachelor Degrees at 29,000. They are willing to hire ethnics that are "working on their degree".
Interviews for Top Jobs at Kaplan University