Glassdoor is your free inside look at Kohl's interview questions and advice. All 501 interview reviews are posted anonymously by Kohl's employees and interview candidates.
No Offer – Interviewed in Coral Springs, FL (US) Apr 2013 – Reviewed May 22, 2013 New
Interview Details
After completing the online application I learned two days later I missed a phone call to set up an interview. The next day I contacted the store and I managed to get penciled in about 2 weeks later due to the fact I was only able to visit my hometown (where the store is located) a certain time between my college schedule.
The day of the interview, I came in 10 minutes early and felt prepares. Unfortunately, the person that I talked to could not come to the store and interview me at that time, and I wasn't sure if I could reschedule again. Luckily for me, he was able to let his assistant give me the interview instead and it went pretty smoothly.
However, it took almost a month before the interviewer mailed me whether or not I would get a position there.
Interview Questions
Accepted Offer – Interviewed in Pittsburgh, PA (US) Jan 2013 – Reviewed May 22, 2013 New
Interview Details Applied in store with the HR person, had an interview and then got the job on the spot
Interview Question – Why do you want to work at Kohls? Answer Question
Negotiation Details – none
Accepted Offer – Reviewed May 17, 2013 New
Interview Details Group interview. Answer a few questions. Post availability on poster board and receive employee packet. Come in for two days of training. Receive schedule. Begin work! :)
Accepted Offer – Interviewed in Irvine, CA (US) Aug 2012 – Reviewed May 15, 2013 New
Interview Details It takes them few weeks to get back to you. I had a group interview with about 6 people. Questions were typical of this type of job and mostly concerned your background dealing with customers and whether you had issues with pushing credit card applications.
Interview Question – Give an example of a time when you had to deal with a difficult customer and how you turned the situation around. Answer Question
Declined Offer – Interviewed in Hamilton, OH (US) – Reviewed May 12, 2013 New
Interview Details I got a call about two weeks after applying online. They told me to come in and only had certain dates they were interviewing and certain times. Ended up being a group interview with about 4 other people. He asked us all the same questions, and we went in line basically and ordered them. It took about 2 hours for the interview. I am not a big fan of group interviews and I also wasn't told it was going to be one, so I wasn't exactly excited for it.
Interview Questions
Reason for Declining – I did not apply for Cashier, I applied to work on the sales floor, but instead they offered me a cashier job. They start everyone out at minimum wage. I have three years of experience as a cashier, and I should be getting paid more than that.
Accepted Offer – Interviewed in Menomonee Falls, WI (US) – Reviewed May 08, 2013
Interview Details There is one interview but you will interview with 3 managers. You will interview with one HR person, a collections manager and the department manager. They will ask you things like sell me this pen or how do you handle a client yelling at you. Its not difficult at all. Just be yourself. They will train you how you should be on the phones.
Interview Question – There was no real difficult questions. But, if they like you, you will be drug tested right away. they have their own medical clinic. Answer Question
Negotiation Details – I didn't negotiate with them. They offered me a good salary and I took it.
Accepted Offer – Interviewed on Nashua, NH (US) Jul 2012 – Reviewed May 06, 2013
Interview Details
Interview: Fairly straight-forward, basic questions. Answer accordingly and I got a second interview. This was with DLPM. Fairly straight-forward again. Why this job? Where'd you see the ad? Why do you feel fit for the job?
DLPM talked a lot about company and gave explanation of the work expected. Got a call one week later with job proposal.
Interview Question – Why Kohl's? View Answer
Negotiation Details – No negotiation.
Accepted Offer – Interviewed on Huntersville, NC (US) Jan 2009 – Reviewed May 04, 2013
Interview Details Felt very comfortable, and at home about the interview process.
Interview Question – Why should I employ you for this job. View Answer
Negotiation Details – It was normal. Great people to deal with.
Accepted Offer – Interviewed on El Cajon, CA (US) May 2011 – Reviewed May 03, 2013
Interview Details they asked how do i see my role in the company.
Interview Question – There was not a hard question Answer Question
Negotiation Details – Just tell them what's your goal and why you like to work there
No Offer – Interviewed in May 2013 – Reviewed May 02, 2013
Interview Details
Applied for multiple positions online. Was called a week later and asked to come in for an interview the next day. I arrived at Kohl's and was taken into the assistant manager's office. She told me I was being interviewed for an area supervisor position, which made me very excited. She explained the job, the duties, and asked me if I had any questions for her before we moved on. She then went on to the interview questions.
I have not received an offer as of yet.
She told me she would give me a call within 10 days to let me know if I got the job or not, or to come in for another interview.
Interview Question –
None. Very typical interview questions, such as:
Why do you want to work at Kohl's? How do you define customer service? Tell me about a time you went above and beyond to satisfy a customer. Tell me about a time where you could have handled a situation with a customer better. What did you like and dislike about your previous job? etc.....
Answer Question
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