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Liberty Mutual Insurance
www.libertymutualgroup.com Boston, MA 5000+ Employees

Liberty Mutual Insurance Interview Questions & Reviews

Updated Jun 11, 2013
All Interviews Received Offers

Getting the Interview  368 Interviews

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Interview Experience  343 Ratings

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369 interview experiences
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BI Analyst at Liberty Mutual Insurance

No Offer – Interviewed in London, England Oct 2012 – Reviewed Mar 22, 2013

Interview Details Already upon entering the positive atmosphere between employees was noticeable, while I was waiting in the lounge area, as this division (internal services) had no reception. I was working at a miserable insurance company at that moment, and seeing people joke around almost made me cry :) The interview itself was with IT and Finance PMs, both lovely people. One of them used to be a contractor turned permanent employee, always a good sign. The interview was very fun, both professional question and a fairly deep conversation; we got into topics like unhappiness rates of patent lawyers and some other things that naturally followed my comments about how content people are in that office :)
I didn't get an offer, as I lacked some of the skills required, but it was one of the most enjoyable interviews. If a role of my caliber would come up again, I would not hesitate to apply. Interestingly, smart senior-level employees at my then-employer were leaving it for Liberty.

Interview Question – How do you deal with a difficult stakeholder?   Answer Question

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Trainee Solicitor at Liberty Mutual Insurance

No Offer – Interviewed in City of London, England Aug 2011 – Reviewed Jun 07, 2012

Interview Details The interview began at 9:00 am and consisted of a greeting by members of the HR staff. There was a reasoning skills test given consisting of several questions related to selected reading. The test was timed and took approximately 25 minutes to complete. There were also two commercial assessments. The first required the group to come up with a business strategy given a specific scenario. This is meant to test business acumen, negotiation, and team work skills. The second commercial assessment is an individual assessment in which the applicant comes up with a business plan individually given a specific scenario. The business plan is presented during the individual interview with two partners. The questions are fairly standard and seek to test your commercial knowledge, knowledge of the business, and motivation for wanting practice law and work at Clifford Chance. It is very important that all competencies are exceeded as the competition is of a very high standard and scoring exceptionally in any or even most of the areas assessed will not necessarily secure an offer.

Interview Questions

  • Why do you want to work at Clifford Chance?   View Answer
  • What are some current issues within the legal industry which may be of a concern for law firms?   View Answer

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Product Management at Liberty Mutual Insurance

No Offer – Interviewed in Boston, MA (US) – Reviewed Jun 16, 2013 New

Interview Details Applied through campus and received an interview. Basic behavior questions that every other company asks. I got a call back about a day later for a final round interview at their headquarters. It was an entire day event and consists of 1 written test (pretty easy), 1 case interview and 2 behavioral interviews.

Interview Question – Nothing was too hard. Ask a lot of questions during the case interview. Also, they paid for lunch and that is part of the interview process as well.   Answer Question

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Sales Representative at Liberty Mutual Insurance

Declined Offer – Interviewed in North Chicago, IL (US) Jan 2011 – Reviewed Jun 11, 2013 New

Interview Details You start with a phone interview with a recruiter who tries to act laid back, but you realize he is stressed out because his pay depends on you getting hired.. The first interview went well, but it took all day long. I did not hear anything back from them for about 2 months, but it seemed like a good job so I came back for a final interview with the regional sales manager. After hearing him talk about how much better they are than any insurance agency, he finally let me leave the boring long process about the sketchy world of insurance sales. They are looking for people who are desperate and can stick out a long process

Interview Question – There are no difficult questions honestly, just a bunch of typical situation and describe how you handled it. I really was not impressed with any of the interviewees, as my 10 year little brother could ask those questions   View Answer

Reason for Declining – I felt like they were just too good to be true, and try to make it seem like they are top dogs, but lets be real people, if it's a good sales job than you don't need a base pay. The overall bad stigma that selling insurance brings to the table, turned me away. I will say that they did seem like really nice people, and made it seem like they were a close tight group. If you want to annoy people to buy insurance than good luck. I had better opportunities on the table.

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Senior Sales at Liberty Mutual Insurance

Accepted Offer – Interviewed in Heathrow, FL (US) Feb 2009 – Reviewed Jun 11, 2013 New

Interview Details All you have to do is make them think you love sales, that you have strong past sales success and make sure you keep your energy up.

Interview Question – if they don't think you can sell they may ask you to sell them something   Answer Question

Negotiation Details – they refused to negotiate

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Sales Representative at Liberty Mutual Insurance

No Offer – Reviewed Jun 03, 2013

Interview Details First round interview is a phone interview. Pretty standard questions about "tell me about a time...". The interviewer was very professional and it wasn't difficult. The interviewer is very open about what the job is going to be about and pay scale. They answered all questions about benefits and the responsibilities of the jobs.

Interview Question – "Tell me about a time you disagreed with a coworker and how did you resolve it"   Answer Question

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Product Management Summer Internship at Liberty Mutual Insurance

No Offer – Reviewed Jun 01, 2013

Interview Details I applied online through my school's career site. I was chosen for an on-campus interview. The questions were standard behavioral questions. Also, the interviewer asked me questions about my resume. Then they advanced me to the final round interview at their headquarters in Boston. The final round interviews consisted of two behavioral interviews and a case interview.

Interview Question – The case interview was about two insurance companies in the same state. You were employed by one company. Your job was help your company break into the competitors number. They asked me a series of questions related to financial statements and different pricing options.   Answer Question

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No Fault Claims Representative at Liberty Mutual Insurance

Accepted Offer – Interviewed in Lake Mary, FL (US) – Reviewed May 29, 2013

Interview Details It was pretty simple. Behavioral interview questions were done over the phone. The invited to come in for a face to face interview the next day. Met with managers for more behavioral questions along with a written test and computer test. A few days later they came back with an offer and started the background check.

Interview Question – What was the most difficult situation as an adjuster. Tell me a time when you had to deliver bad news...   Answer Question

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Claims Intern at Liberty Mutual Insurance

No Offer – Interviewed in Boston, MA (US) – Reviewed May 28, 2013

Interview Details Contacted for initial phone interview with recruiter. Follow-up with second interview with local office.

Interview Question – Why did you choose your major?   Answer Question

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Customer Service Representative at Liberty Mutual Insurance

Accepted Offer – Interviewed on Tampa, FL (US) Feb 2012 – Reviewed May 27, 2013

Interview Details Referred by a friend but we didn't do the referral process correctly (the employee needs to refer you via the website...don't start the app process before doing this or it takes longer!) Submitted app/resume online. Got a call for a phone interview within a week. Talked to a recruiter for about a half hour, basic questions; she asked me to come down (from NC to FL) for a face-to-face (no Skype allowed, apparently.) Drove down, interviewed on a Friday afternoon. First was a skills assessment on a computer, alone in a room. Then I interviewed with two different supervisors, separately, and had a quick chat with a site manager. The questions were somewhat unusual (compared to the generic ones I expected) and each one called for a specific example. The first supervisor was very personable and casual; the second was very intimidating (later learned, this is just how she appears;) the manager was very nice. * If you can get a laugh out of them, you're golden! * The total interview process that day took about three hours. The next week, I heard from my friend that everything went well. Waited for a call....and waited...and waited... I think it took almost two weeks to get the official offer (via phone call.) Received the written offer via email and started the background check. (The background check is VERY detailed.)

Interview Question – Name a specific time that you were tasked with a difficult assignment and had no help to prepare.   View Answer

Negotiation Details – I already knew the salary range for the position (31,300 - 33,700.) I requested 33,000-33,500. They gave me 33,700. No negotiation needed.

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