Lloyds Banking Group Interview Questions & Reviews

Updated Aug 11, 2014
Updated Aug 11, 2014
49 interviews

Interview Experience

Interview Experience

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Candidate Interview Reviews

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  1.  

    Lloyds Banking Group Graduate Program Interview

    Anonymous Employee  in  Edinburgh, Scotland
    Anonymous Employee in Edinburgh, Scotland
    Application Details

    I interviewed online. The process took 6 weeks - interviewed at Lloyds Banking Group in August 2014.

    Interview Details

    Almost whole Interview and stages was done through Hyphen, a 3rd party recruitment agency. There was a phone interview to make sure you are who you claim to be basically, a mathematical test where half the questions were way to hard to be answered within the minute or so alloted to each question (58 in total!), A recorded webcam interview where you record answers to their questions on screen, and finally a live webcam interview on two chosen quotes which you must argue for or against one and conclude.

    The assessment center lasted all day, from 9-5. The first half was an interview with 2 managers, answering competency questions. The 2nd half was group work - although there were 8 of us in my team and it made it a little unwieldy - given two tasks - 'name top 5 most significant events in last 100 years' and '15 items in order of importance you would need on a shipwrecked boat 1000 miles from land' Of course the answers are open to interpretation but it;'s about how you justify your choices using logic and/or knowledge already gained.

    Interview Questions
    Reasons for Declining

    Got better offer elsewhere

    Declined Offer
    Positive Experience
    Average Interview
  2.  

    Manager Interview

    Anonymous Interview Candidate  in  London, England
    Anonymous Interview Candidate in London, England
    Application Details

    I interviewed in-person - interviewed at Lloyds Banking Group in January 2010.

    Interview Details

    The interview process consists of a mix between value and capability questions. Lloyds has a standard template which is used to guide recruiter in the process. The difficulty level will depend on the recruiter itself - sometomes they ask straight forward questions just to know you better and see how you can fit in the team.

    Interview Questions
    Accepted Offer
    Positive Experience
    Difficult Interview
  3.  

    Media Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    The process was pretty straightforward. I sent them my CV. They asked me about my previous experience. It was a competency-based interview. The interviewers seemed to be quite friendly. Nothing was put in specifically to catch me out or anything.

    Accepted Offer
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  5.  

    Sales Advisor/Customer Service Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed online. The process took 4+ weeks - interviewed at Lloyds Banking Group in June 2014.

    Interview Details

    1. First stage was the online application, where I had to provide all relevant information (approximately 45 minutes).

    2. Immediately after this I received an invitation to do 2 online tests: a personality test and numerical test. I was given 5 days to complete these.

    3. Shortly after I completed the online tests I received an offer to participate in a telephone interview. In my case it lasted around 30 minutes and was essentially a conversation to confirm I am human, I had to confirm certain information I had provided in my initial application, followed by a few competency based questions. Be prepared to repeat yourself as they are writing down what you say and will ask supporting questions to make sure they understand what you are saying.

    4. A few minutes after the telephone interview I was invited to a face-to-face one. This had 2 stages - a proper interview and then some role-play. The first part took around 45 minutes and was similar to the telephone interview, though more in-depth. There were a lot of motivational and competency based questions, such as:

    - Why Lloyds?
    - Tell me of a time when you had to get out of your way to help someone?
    - Could you recall a situation when you had to learn to do something differently, adopt a new process/system?

    Following the interview there was some role-play over the phone, as the job is customer service focused.
    I was given a fictional scenario which I had 5-10 minutes to read. I then had a conversation with the interviewer where he played a customer to whom I had to sell an insurance package based on his needs.

    I was offered the job the following day, so I'd say they're quite quick in assessing the suitability of candidates.

    Negotiation Details
    No negotiation, though I would advise doing the online tests as quickly as possible and sending the company the information they need promptly as that really speeds up the process.
    Accepted Offer
    Positive Experience
    Average Interview
  6.  

    Customer Adviser Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I interviewed online - interviewed at Lloyds Banking Group.

    Interview Details

    It was very straight way interview. Competency based. I had assessment followed by role play. The interviewers were friendly and nice. They initial did telephone interview which was still competency based.

    Declined Offer
  7.  

    Assistant Marketing Manager Interview

    Anonymous Employee  in  Bristol, England
    Anonymous Employee in Bristol, England
    Application Details

    I interviewed online. The process took 1 week - interviewed at Lloyds Banking Group in May 2014.

    Interview Details

    applied online, following a LinkedIn posting got a phone call the next day asking me some questions and inviting me for face to face, meet two of the team who didn't seem experienced in interviewing almost seemed intimidated. asked me generic question off a sheet they weren't very fluid. asked me to prepare my views on Q1 statement for a Q&A but never asked me about it. Still waiting to hear who got the role even though I was told we'd be informed by Wednesday- fingers crossed

    Interview Questions
    • Felt like the people interviewing didn't know what to ask   View Answer
    No Offer
    Neutral Experience
    Average Interview
  8.  

    Migration Programmer Delivery Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed through a recruiter. The process took 2 days - interviewed at Lloyds Banking Group in May 2010.

    Interview Details

    One interview; very straightforward, with the hiring manager. Not a lot more to say except it was the shortest process I have encountered and I was there for 18 months,

    Negotiation Details
    Not applicable
    Accepted Offer
    Neutral Experience
    Average Interview
  9.  

    Summer Intern - General Management Interview

    Anonymous Interview Candidate  in  London, England
    Anonymous Interview Candidate in London, England
    Application Details

    I interviewed online. The process took 2 months - interviewed at Lloyds Banking Group.

    Interview Details

    Online test -Telephone interview (questions on organization) - Assessment center: motivational interview, business case (a bank case, with outcome of choosing unexpected products), work project. The whole interview was structured with focus on customers (the group is strongly changing toward this direction) and appreciated questions are about culture of the company. It is required to speak about past experiences providing examples following the STAR method.

    Interview Questions
    • Just motivational questions about how i solved my problems and what if I could go back in the past, concerning university and group works   Answer Question
    Accepted Offer
    Positive Experience
    Difficult Interview
  10.  

    Risks Analyst Interview

    Anonymous Employee
    Anonymous Employee
    Interview Details

    they gave me a form to fill out and then i had some tests and i did the tests that was ages ago and they keep saying there are no telephone interview dates why they no interview me

    No Offer
  11.  

    Client Coverage (Regions) Summer Intern Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I interviewed online - interviewed at Lloyds Banking Group.

    Interview Details

    I got through 2 online tests and then another telephone interview. The questions include basics like why Lloyds, why this programme etc as well as one competency question. Within two days, I received an email for an invitation to the Assessment centre on 15th April, 2014, but only on 9th April, 2014, that they emailed me to cancel the AC because of 'internal' reasons and rescheduled another AC on 1st May, 2014, which I am due to attend.

    Interview Questions
    • The most difficult question is what are the problems that Lloyds is facing now? It is not difficult to answer this question if you have researched beforehand but be aware that there might be a lot of follow-up questions, like how does this problem affect Lloyds, how does it affect our competitors, how does it affect the society, what do you think Lloyds should do etc.   Answer Question
    No Offer
    Average Interview

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