Lyris Interview Questions & Reviews in San Francisco, CA US
Getting an Interview
- Popular Job Titles:
- Senior Software Engineer (2)
- Customer Success Manager (2)
- QA Engineer (2)
- Finance and Accounting (1)
- Ebgineering (1)
- Customer Success Associate (1)
- Employee (1)
- QA Automation Engineer (1)
- Software Engineer (1)
- Strategic Account Manager (1)
- Account Services (1)
- Field Marketing Manager (1)
- Product Team (1)
- Senior Manager Marketing (1)
- Director of Account Management (1)
- Executive Assistant (1)
Director of Account Management Interview (Positive Experience; Average Interview)
I applied through another source and the process took 3 weeks - interviewed at Lyris in August 2012.
Interview Details I met with 5 people who were directors or higher. Met with the hiring manager 3 times. I talked to a number of HR people on the phone. I like the office energy and buzz and the people I met. All in all the process was really efficient, I was happy with the speed of things despite the fact that I didn't get the offer I had wanted.
Interview Question – How to manage the balance of customer selling and relationship management. View Answer
QA Engineer Interview (Positive Experience; Average Interview)
I applied online and the process took 5 days - interviewed at Lyris in July 2010.
Interview Details Consisted of one phone screen, one in-person interview followed by an offer within couple of days. In-person interview lasted for about 4 hours. Was done by 2 folk QA Engineers in 1st round, 3 Dev Engineers in 2nd, and more random people in 3rd. Was very friendly, non-hostile, reasonably technical.
Interview Question – Standard QA questions + some programming skills, SQL,Unix, Automation Answer Question
Customer Success Manager Interview (Negative Experience; Easy Interview)
The process took 2 weeks - interviewed at Lyris in May 2012.
Interview Details I applied to an online ad and was sent an automated email asking me to interview. A director called me on the date and time we agreed and asked me a few basic questions. The questions were focused on the experience I had, what I could do, etc. The interviewer was a "fill in" director for another and had a hard time answering my questions, and lacked any enthusiasm. I felt as though she interviewed all day had a standard question sheet and couldn't care less about the role. After the interview I followed up by phone email etc, and got an automated email stating the position was filled. After another week went buy received another invite to interview, but turned it down.
Customer Success Manager Interview (Neutral Experience; Easy Interview)
I applied online and the process took 2 months - interviewed at Lyris in March 2012.
Interview Details Application "got lost", there was a feeling of a poor process management from the start. Dates for interview were given and changed twice. Once there, waited ~ 30 min for the interviewers and the conference room to get available. Got a feeling that they were expecting a different candidate for a different position. Office and the neighborhood does not have free parking. Everybody inside seems super-busy, no eye contact. Office space with no windows,but, on a bright side, conference rooms are named after Will Ferrell movies.
Executive Assistant Interview (Negative Experience; Easy Interview)
The process took 5 weeks - interviewed at Lyris in June 2011.
Interview Details The process started off with a recruiter. Then a 1:1 with the CFO. I then had to do 4 skype interviews with the executive team, which 2 of them never showed and the other 2 ended up doing phone interviews. The team seemed very knowlegable and the company seems like one I could advance. 3 weeks I waited for an offer, after being told I was the top candidate. The offer finally came, however it was far below what we had discussed in the initial interview. They then told me the dynamics of the position had changed and I that I would have to interview with yet another executive. I spoke with him and he was unaware they were even hiring for the position. I waited another 2 weeks to hear a response. The CFO then contacted me and told me the the budget was tight, he didn't want to lay me off in a few months due to finances.
Interview Question – How are you with Juggling multiple personalities? Answer Question
Reason for Declining – For 5 weeks I waited for an offer, several emails and I even declined an offer that I had on the table. They seem to be very inexperienced. I read between the lines.
Finance and Accounting Interview (Positive Experience; Difficult Interview)
The process took 4+ weeks - interviewed at Lyris in January 2011.
Interview Details The process started with the recruiter contacting me, indicating the opportunity, and being very candid about the transition at the senior management level, underway since the new CEO joined in Aug 2010.
From the initial communication with the recruiter, the recruiting team and interviewing team was clear about the challenges ahead. They were thorough and organized. It appeared that interviewers had been properly prepped and had clear and relevant questions. I found the experience reassuring. I would offer to future candidates that they read up on the new management team, and be prepared to ask direct and intelligent questions back to the interviewing team.
My perception of the people I met -- intelligent, dedicated, committed to changing the company to be a top place to work. The office and work culture is changing -- new leadership seems committed to create a high integrity, passionate and progressive workplace culture.
Interview Question – How connected are you to social media? Describe how you use social media in your professional life View Answer
Negotiation Details – Looking at the rest of the GlassDoor salary information, Lyris seems to be paying competitive wage. I'd recommend that candidates ask about the total compensation package -- salary, incentives, stock, and benefits, before beginning any negotiation.
Field Marketing Manager Interview (Negative Experience; Average Interview)
I applied online and the process took 3 weeks - interviewed at Lyris in January 2011.
Interview Details From the phone interview to the in-person interview, they sent mixed messages and were disorganized. The Field Marketing Manager was professional, insightful and cheery, but the Senior Marketing Programs Manager was abrupt, standoffish and impersonal, which made me leave with a really bad impression about the company. What I remember hearing was employees leaving, products that don't work/never gained traction, and being pigeonholed as an entry-level model. Sucks for them.
Interview Question – Give me an example of a project that recently failed and explain why. Answer Question
QA Engineer Interview (Neutral Experience; Average Interview)
The process took a day - interviewed at Lyris in November 2010.
Interview Details It was good technical interview,could not answer some of the questions
Senior Manager Marketing Interview (Negative Experience; Average Interview)
The process took a day - interviewed at Lyris in August 2009.
Interview Details Was referred in to interview when company was transiting to new management for a senior level position. Glimpse into management quality and practices provided by this interview sealed my decision to not pursue anything further with them. Questions being asked were meaningless and it was obvious that the 'management' team wasn't very seasoned. I curtailed the interview, told them the position was not going to map to what I was interested in and left.
Account Services Interview (Negative Experience; Average Interview)
The process took 7 weeks - interviewed at Lyris in July 2010.
Interview Details Initial phone screen by HR was followed approx 3-4 weeks later by a phone interview with management. Was asked to come in for face-to-face meetings with several staff in two locations on the same day requiring travel of 50+ miles, followed by phone interview with offshore staff. Was then asked to return and meet with 3 additional staff members. Was asked to submit references which were checked. A verbal offer was made and accepted. A start date was agreed upon and I was advised that written offer would follow. The night before the agreed to start date I was informed that Sr. Mgmt had concerns and asked to submit a substantial amount of additional information. One week later I was told the concerns had not been resolved and the offer was rescinded.
Interview Question – Please provide retention rate of previous accounts View Answer