Magellan Health Interview Questions & Reviews
Getting an Interview
- Popular Job Titles:
- Project Manager (2)
- Director (1)
- Senior Care Manager (1)
- Compliance Officer (1)
- Care Manager (1)
- Marketing and Communications Manager (1)
- Customer Service Representative (1)
- Customer Service Specialist (1)
- Support Specialist I (1)
- Caremanager (1)
- Claims Specialist II (1)
- Corporate Development Intern (1)
- MFLC (1)
- Military Family Life Counselor (1)
- Human Resources Service Center Coordinator (1)
- Marketing Manager (1)
- Account Executive (1)
- Resource Leader (1)
- Director, Quality (1)
- Project Management (1)
MFLC Interview (Negative Experience; Easy Interview)
I applied online and the process took 3 days - interviewed at Magellan Health in March 2012.
Interview Details Most licensed people are hired as we don't have enough people. Process is tedious but normal as far as I can tell. Issue that most have is despite 1 year or 20 of experience and licensure, all MFLCs make the same for this vendor.
Interview Question – Difficulty dependent on supervisor and his/her help as their job is home based while you are "boots on the ground" , as they say. Answer Question
Reason for Declining – Company in charge demands one is off an installation for 3-6 months before beginning again (secondary ptsd? my theory) and if you do not have a base close enough to travel to from the original, you have no where to work in between. It's a huge company but the 600 is MFLCs do not receive paid holidays... as do the other thousands of employees of this company.
Account Executive Interview (Negative Experience)
I interviewed at Magellan Health in May 2014.
Interview Details I applied online and received a call approx 1 week later from HR to set up a phone interview. We set up the date and time for me to call and I recorded on my calendar. I thought it was unusual that I did not receive an email confirmation, which is what I have come to expect as the norm for the beginning of the interview process. Since I am currently employed I arranged my work schedule around our interview time and called at the agreed upon time. I received the HR individual's voice mail and left a kind and detailed message with my name and contact information, the date we had originally spoken and that I was calling for our scheduled phone interview and to feel free to call me back. Never received a call back or an email explaining the no show for my interview. I was pretty surprised at how unprofessional this was. Their loss is another companies gain!
Customer Service Specialist Interview (Positive Experience; Difficult Interview)
I applied through a staffing agency and interviewed at Magellan Health.
Interview Details I had one interview and it was very detailed. They ask questions to see what you would do in certain scenarios, get a feel if you are a team player or not, and also put you on the spot. Come prepared and confident. Keep in mind they want someone with a positive attitude, who will work hard, and definitely they need a TEAM player.
Interview Question – A question about to how handle a conflict within a team Answer Question
Corporate Development Intern Interview (Positive Experience; Average Interview)
I interviewed at Magellan Health in March 2014.
Interview Details Applied online, first interview was over the phone. Took about 45 minutes, they did a great job explaining who they are and what they do and asked basic interview questions about my resume. Final round was three interviews with upper management.
Interview Question – Nothing over the top in terms of difficulty. "Give an example of a time where you had to overcome a problem or issue." Answer Question
Military Family Life Counselor Interview (Positive Experience; Average Interview)
I applied online and the process took a day - interviewed at Magellan Health in September 2012.
Interview Details Application is online at magellanmflc.org. Interview was by telephone.
Interview Question – I was asked if I am comfortable working solo assignments. View Answers (2)
Negotiation Details – No, this is a DoD contract, and there is was no opportunity to negotiate. These jobs are only offered to licensed clinicians with two years post-licensure experience.
Customer Service Representative Interview (Positive Experience)
I applied online and the process took 6+ weeks - interviewed at Magellan Health in March 2013.
Interview Details Good long interview, normal amount of paperwork and items to complete pre-employment.
Interview Question – Standard, nothing out of the ordinary. Answer Question
Negotiation Details – They just tell you the salary and ask you if you accept.
Support Specialist I Interview (Positive Experience; Easy Interview)
I applied online and the process took 2 days - interviewed at Magellan Health in May 2010.
Interview Details the interview was the supervisor of the department at the time that I was hired. He was very kind, a good listener, patient and very friendly.
Interview Question – The most difficult questions was: "Where do you see yourself 5 years from today?" View Answer
Negotiation Details – There was no negotiation just that the salary was very good for an entry level position.
Very Easy Interview
Human Resources Service Center Coordinator Interview (Positive Experience; Very Easy Interview)
I applied through a staffing agency - interviewed at Magellan Health in January 2013.
Interview Details I was interviewed by the manager with the main team member I would be working with present. The interview was conversational yet professional. The manager was prepared with my resume and questions ready.
Interview Question – The most difficult part was talking about myself. Answer Question
Negotiation Details – i took the position as a temporary employee. The salary was negotiated by the temp agency.
Care Manager Interview (Neutral Experience)
I applied through a recruiter and the process took 5 days - interviewed at Magellan Health in April 2010.
Interview Details I had to work overnight shift to get full-time day job.
Interview Question – What was my worst fault and what am I doing about it. Answer Question
Negotiation Details – Not able to negotiate
Project Manager Interview (Positive Experience; Average Interview)
I applied through an employee referral and the process took 1 week - interviewed at Magellan Health in December 2013.
Interview Details Communication clear and timely
Interview Question – All expected industry specific / job specific questions Answer Question