Glassdoor is your free inside look at Marriott Vacation Club interview questions and advice. All 24 interview reviews are posted anonymously by Marriott Vacation Club employees and interview candidates.
No Offer – Interviewed in Orlando, FL (US) Mar 2013 – Reviewed Apr 27, 2013
Interview Details The first part of the application process is a non human process. All applications are submitted electronically. The system looks for certain key items in each application to let go through or be politely declined. As for the one on one personal interview. Marriott Vacation club goes through a stand grading matrix and pre-selected questions. Many are the same through each interview. There are two to three levels of interviews. Theres the phone interview (optional), the one on one interview with a supervisor or manager of the department, then their director or direct line of authority. Near the end of the hiring process, there is a mandatory background and drug test.
Interview Question – Explain a time, where you personally had a difficult situation and had to ask others for help. Answer Question
Accepted Offer – Reviewed Feb 28, 2013
Interview Details Did not participate in an interview as I was recruited by a former manager that I had worked with at competing company. After accepting the job offer, I underwent a background check and a drug test which took a total of 3 days. After that, I set a start date to begin work.
Interview Question – What can you bring to this position that will increase our department revenue? View Answer
Negotiation Details – There is was no room for negotiations. The annual salary was fixed.
Accepted Offer – Interviewed on Orlando, FL (US) Feb 2009 – Reviewed Feb 23, 2013
Interview Details The recruiter asks you a few basic questions over the phone. Once you set a date for your interview you are to come in and speak to a sales manager. You are given a script and brought into a room with a telephone and you dial the interviewing managers extension. The pose as a marriot customer and ask you questions. Once this is complete you have a very basic interview with the hiring sales manager
Interview Question – What was your favorite vacation? View Answer
Negotiation Details – None.
No Offer – Interviewed in Orlando, FL (US) Dec 2012 – Reviewed Jan 24, 2013
Interview Details This was one of the best interview processes I had (even though I didn't receive a job offer) I applied on line and about a day later i received a phone call from a Guest Service Manager he basically went over stuff on my resume, asked a couple questions and explained the job descriptions. When I met for the interview it was with the Guest Service Manager and the Front Desk Manager. The two of them were the nicest most down to earth guys I have ever interviewed with. They did not make me feel nervous or anything. The questions got me though, some were easy and others made you think. An easy question was worded to make you think.
Interview Question – I honestly don't remember they were easy questions but worded to make them harder to answer. Answer Question
Accepted Offer – Interviewed in Orlando, FL (US) – Reviewed Jan 09, 2013
Interview Details long but good
Interview Question – scenarios questions Answer Question
Accepted Offer – Interviewed on Orlando, FL (US) Jul 2012 – Reviewed Dec 09, 2012
Interview Details The interview process is fairly straight-forward. You meet with the HR person, whose desk is the reception desk. She is the first person you will speak with coming in. She will speak with you for a bit and then a manager will speak with you as well. A few days later I received a call asking when I would be able to come in for training. The HR lady was surprised that I did not yet know that I had the job.
Interview Question – Very standard questions, nothing exciting. Answer Question
Negotiation Details – No negotiation, hourly pay plus commission
No Offer – Reviewed Dec 06, 2012
Interview Details Easy, they check for your personality if you get along well with people and they check for a great sence of humor. On the spot questions that you won't expect. They also check what makes you tik, and see how short your leash is.
Interview Question – What would make you angry and how would you deal with it? View Answer
Accepted Offer – Reviewed Sep 23, 2012
Interview Details
Marriott works a point system scale for all answers. There typically isnt. Wrong or right answer BUT there are strong & week answers.
Basically you will need to be as thorough as possible with your answers, stick to the point, while hitting these main categories.
1) The issue or problem.
2) what happened.
3) the actions that lead issue/problem
4)the actions you took to resolve the issue/problem
5) was it resolved.
Not all examples/answers have to be resolved. They can also be a learning experience. In which case, be sure to state what you would do next time.
Always dress the part.
Bring resume & portfolio pad, take notes!
Have at least 2 questions to ask interviewer.
Ask when you should here back. (Follow up!)
ALWAYS end the interview by asking for the job "I would love to have the oppt. to work with marriott. I look forward to growing with the company." let them kbw that if they have any further questions for you that you will be more than happy to provide them with any info they may need. Thank the interviewer.
Always, send thank you card!!! No matter what.
Good luck!
Interview Question – Depends Answer Question
Negotiation Details – Always ask more than what you want. They are going to offer u base no matter what. Whatever u settle on always ask for an extra review & raise after 30-90 days.
Accepted Offer – Interviewed on Lakeland, FL (US) Jul 2009 – Reviewed Aug 06, 2012
Interview Details You must find a position you wish to apply for either on their website or a job board. The recruiters review the qualifications against the job description set forth by the hiring manager. The recruiter will send the applicants resume to the hiring manager to see if they wish to meet with the applicant. If so, the applicant will be called in and the 3 part hiring process begins. First the manager uses a questionnaire based on the experiences in different areas and how the applicant handled it. If the manager wants to progress with the applicant, the recruiter will contact the applicant and schedule an interview with the hiring managers boss. They will do the same type of interview but ask different questions. The two interviewers then rate the quality of the answers and compare how each other rated the applicant. If the scores are good and they agree that this is a good match, the hiring manager will contact the recruiter asking them to set a time to meet with the hiring manager so a verbal offer can be made. Once the applicant is given the verbal offer and accepts it. A written offer is signed and the interview process is over and a start date is established.
Interview Question – Since they use a format which bases the interview on what issues the applicant has faced and what they did to resolve it and the result, all of the questions will be unexpected. Answer Question
Negotiation Details – They told me the salary when they gave the verbal offer. It was within my range so ther was no negotiation. However, they do not negotiate the salary offered unless they really wanted you and it fit in the middle to top of the pay range.
Accepted Offer – Interviewed in Jun 2012 – Reviewed Jun 10, 2012
Interview Details 1 to 1 interview 6 pages of questions related to your ex experience and job tasks and skills and how you be interacting with guests and so unexpected questions
Interview Questions
Negotiation Details – an interview on the phone 3 days later i make an interview with the assistant resort manager and the front office manager, as i have a long experience and speaking 4 diff languages just 3 hours after the interview the position was offered to me
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