MassMutual

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  www.massmutual.com

MassMutual Interview Questions

Updated 11 Dec 2014
Updated 11 Dec 2014
158 Interview Reviews

Interview Experience

Interview Experience

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29%
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Getting an Interview

Getting an Interview

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Interview Difficulty

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Candidate Interview Reviews

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  1. 1 person found this helpful  

    Insurance Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Recruiter called after a distant relative gave them my name. They called, I came in. The experience itself was a bit odd--the recruiter seemed like a nice guy, but honestly a bit "showy." Made MassMutual seem like the biggest dream job there ever was. Told me I could get rich. That kind of stuff. Not a terrible experience, but I just realized during my interview that the culture wasn't for me.

    Interview Questions
    • Nothing too unexpected; although he was clearly probing me to see how many contacts they could use to try and sell insurance to.   Answer Question
    Declined Offer
  2.  

    Financial Services Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through college or university. The process took 6 weeksinterviewed at MassMutual in June 2014.

    Interview Details

    I met a recruiter at a university career fair, he asked for my resume and contacted me a few weeks later. We interviewed at the university then later a couple of times at the office. The interviews were mainly to check for the right personality type. There was also a market survey process that was less stringent that the competitor Northwestern Mutual's. I recommend that if you do not enjoy the market survey 100%, do not take the job. The surveys should literally be the easiest thing in the world. If they stress you out at all, go do something else. Seriously.

    Interview Questions
    • What does the term "financial" mean to you?   View Answer
    Reasons for Declining

    The office was located in a suburb, and I preferred to work in the city (I got another offer from a competitor in the city)

    Declined Offer
    Positive Experience
    Easy Interview
  3.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Phoenix, AZ (US)
    Anonymous Interview Candidate in Phoenix, AZ (US)
    Application Details

    I applied through a recruiter – interviewed at MassMutual.

    Interview Details

    Was contacted by a recruiter and had an initial interview with him. 2nd interview was with two different directors. One was not in a good mood and the interview did not go as well as it could have.

    Interview Questions
    No Offer
    Difficult Interview
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  5.  

    Financial Services Professional Interview

    Anonymous Interview Candidate in Portland, OR (US)
    Anonymous Interview Candidate in Portland, OR (US)
    Application Details

    I applied through a recruiter. The process took 3 weeksinterviewed at MassMutual.

    Interview Details

    Initially I was contacted via LinkedIn. From there I went into the office for a face to face interview with a sales manager. After that there was a second interview where i met with other administrative staffers to assess my personality/suitability. The final interview was with the Agency President. During this meeting I presented a marketing plan as well as a vision statement.

    Interview Questions
    • The most difficult aspect was constructing a marketing strategy.   Answer Question
    Accepted Offer
    Positive Experience
    Difficult Interview
  6.  

    Financial Advisor Interview

    Anonymous Interview Candidate in Sacramento, CA (US)
    Anonymous Interview Candidate in Sacramento, CA (US)
    Application Details

    I applied through college or university – interviewed at MassMutual in May 2014.

    Interview Details

    Had initial phone interview, about a week or so later got called in for an in-person interview. Talked a lot about his experience, and why he came to Mass Mutual. (Interviewer had previously spent 18 yrs at Northwestern Mutual and I wanted know why he switched over- I had also interviewed with NWM before). Went over resume. Was sent a behavior/personality test afterwards, came back and we went over my results, got more info about company/job details, and decided not to continue since I would have to stay in my current city and I am looking to relocate.

    Interview Questions
    • Where do you see yourself in 5 years? What made you want to apply here?   Answer Question
    Declined Offer
    Positive Experience
    Average Interview
  7.  

    Financial Services Professional Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at MassMutual in May 2014.

    Interview Details

    Applied online and was contacted within 2 weeks. I came in for a face to face interview and it was more of me interviewing the employer. I came in again for a second interview and it was basically like I already had the job we just reviewed how commission would go.

    Negotiation Details
    No negotiation. 100% commission
    Accepted Offer
    Negative Experience
    Easy Interview
  8.  

    Intern Interview

    Anonymous Interview Candidate in Walnut Creek, CA (US)
    Anonymous Interview Candidate in Walnut Creek, CA (US)
    Application Details

    I applied through an employee referral. The process took 3 weeksinterviewed at MassMutual in May 2014.

    Interview Details

    I serendipitously connected with a mutual friend who closely works with a top-producing adviser. He badgered me for 3-4 months while I was in my last academic year at a CSU to consider a "position" at a financial services firm with which he was contracted. I agreed to meet with the senior partner at a office headquarters for the initial meeting. The meeting lasted for over 30 minutes. The senior partner got to know me, and I became familiarized with MassMutual dynamics. We followed up with a 2nd interview a week or two later. He was happy to endorse me, and set me up with a meeting between myself and my sales manager. I was offered a contract 3 weeks from the initial meeting with the senior partner.

    Interview Questions
    Negotiation Details
    Non-negotiable
    Accepted Offer
    Positive Experience
    Average Interview
  9. 2 people found this helpful  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    interviewed at MassMutual in April 2014.

    Interview Details

    Interview was straight forward, all details about the position and required licensing needed in order to obtain the position, normal questions, why do you want to work here, what are your strengths, what are your weaknesses, gave details about scheduling and what you must know

    Interview Questions
    • How would you tell someone who has never driven a car how to drive, over the telephone   Answer Question
    Accepted Offer
    Neutral Experience
    Average Interview
  10. 1 person found this helpful  

    Exploratory for Actuary Role Interview

    Anonymous Interview Candidate in Springfield, MA (US)
    Anonymous Interview Candidate in Springfield, MA (US)
    Application Details

    I applied through a recruiter. The process took 3 weeksinterviewed at MassMutual.

    Interview Details

    very efficient; great candidate experience

    Interview Questions
    • Focus on technical skills based on the job qualifications   View Answer
    Negotiation Details
    Recruiter was very good to work with. Transparent and genuine. Recruiter prepped me for interviews so I knew who I was speaking with a bit of their background.
    Accepted Offer
    Positive Experience
    Average Interview
  11.  

    Financial Services Intern Interview

    Anonymous Interview Candidate in Houston, TX (US)
    Anonymous Interview Candidate in Houston, TX (US)
    Application Details

    I applied through a recruiter. The process took 3 weeksinterviewed at MassMutual.

    Interview Details

    The entire interview process was rather seamless. All of the potential interns attended and information session to see if the opportunity was the right fit for them. Afterward, everyone scheduled his or her interview. Three interviewers chatted with each candidate on a variety of pertinent career topics. Finally, each person had to fill out a personality survey.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview

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1 person found this helpful

 Current Financial Services Professional in Syracuse, NY (US)

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