MassMutual

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  www.massmutual.com

MassMutual Interview Questions

Updated 14 Nov 2014
Updated 14 Nov 2014
156 Interview Reviews

Interview Experience

Interview Experience

64%
29%
5%

Getting an Interview

Getting an Interview

33%
23%
21%

Interview Difficulty

2.6
Average

Interview Difficulty

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Candidate Interview Reviews

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  1.  

    Financial Services Representative Interview

    Anonymous Interview Candidate in Atlanta, GA (US)
    Anonymous Interview Candidate in Atlanta, GA (US)
    Application Details

    I applied through college or university – interviewed at MassMutual in March 2014.

    Interview Details

    Very straightforward relaxed interview. They really just ask if you have any questions. They will give you the job, they want someone who has connections and doesn't mind not getting paid for a few months while they develop their network.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Advisor Interview

    Anonymous Interview Candidate in San Francisco, CA (US)
    Anonymous Interview Candidate in San Francisco, CA (US)
    Application Details

    I applied online. The process took 4 weeksinterviewed at MassMutual.

    Interview Details

    A couple of phone conversations and in person conversations

    Interview Questions
    Negotiation Details
    not an option
    Accepted Offer
    Neutral Experience
    Easy Interview
  3.  

    Financial Services Professional Interview

    Anonymous Interview Candidate in Fort Wayne, IN (US)
    Anonymous Interview Candidate in Fort Wayne, IN (US)
    Application Details

    I applied through an employee referral. The process took 5 daysinterviewed at MassMutual.

    Interview Details

    Very easy!

    Interview Questions
    Negotiation Details
    Everyone starts out with the same commissions.
    Accepted Offer
    Positive Experience
    Easy Interview
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    Financial Services Representative Interview

    Anonymous Interview Candidate in Atlanta, GA (US)
    Anonymous Interview Candidate in Atlanta, GA (US)
    Application Details

    I applied through college or university. The process took 3 weeksinterviewed at MassMutual in February 2014.

    Interview Details

    There are three interviews. The first interview be prepared to ask of the questions. The second interview is more formal. The interviewer will dig deeper to ensure you understand what type of job your are applying for and if you are a good fit. The third interview is a career presentation

    Interview Questions
    • None, because you structured the interview for the most part. I was required to do an assignment at the end to get me familiar with networking with strangers.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  6.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Phoenix, AZ (US)
    Anonymous Interview Candidate in Phoenix, AZ (US)
    Application Details

    I applied online. The process took 3+ monthsinterviewed at MassMutual in February 2014.

    Interview Details

    I first found out about the opening in November 2013. I was given the name of an HR recruiter to call. I began calling the recruiter to inquire about the position and get my name out there. I had tried to apply online, but kept getting system errors. I finally managed to get my online app to go through in December 2013. In January 2014, I received a call from the recruiter to schedule an appointment for skills testing. This involved reading comprehension, math skills, and a customer service simulator. About three weeks after the testing, I received a call to come in for a one on one interview with the recruiter I had been in contact with. The interview was quick - about 15 minutes or so. I was asked about what I know about the company and also various test taking questions since passing the Series 6 exam is required. About a week later, I received another call to come in for a panel interview with the call center directors. It was with two of the directors, and this interview lasted about 45 minutes. They asked several questions about previous customer service experience and what I know about the company. Two weeks later, I was notified that I wasn't selected for the position.

    Interview Questions
    • Most unexpected was probably about test taking ability and study habits in college.   Answer Question
    No Offer
    Neutral Experience
    Average Interview
  7.  

    Financial Advisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through college or university. The process took 3+ monthsinterviewed at MassMutual in February 2014.

    Interview Details

    The interview process was very laid back and easy. The recruiter contacted me from a resume I submitted through a job-seeking website for my college. The interviewing process included 3 interviews that were about an hour long each. This is a sales based position, so the recruiter really just asks behavioral questions. I felt that most of the time was spent with the recruiter trying to convince me to take the job.

    Interview Questions
    • The most unexpected question was in the first interview when he asked me what my questions were right off the bat.   View Answer
    Negotiation Details
    The position is commission based, so there was no negotiation phase.
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    Technical Agent Interview

    Anonymous Interview Candidate in Salt Lake City, UT (US)
    Anonymous Interview Candidate in Salt Lake City, UT (US)
    Application Details

    I applied through a recruiter. The process took 3 daysinterviewed at MassMutual in February 2014.

    Interview Details

    You will interview with several key/anchor Agents (high volume brokers) where they will ask you about their current technical issues (printer not working, weird pop-ups, mobile device settings, hard drive replacements). The second round is with a lead tech at the corporate office. After this you will interview with the "General Agent" who is the manager of the entire location (core agency). This is typically over a few days but could be done in one afternoon if they really like you.

    Interview Questions
    • Nothing too difficult. All of the very technical/high availability server/equipment is handled by corporate.   View Answer
    Negotiation Details
    I as offered way less than average income, and actually less than my prior income. They knew that I had been unemployed and couldn't decline the low ball offer. Within a few days I found that the prior technical agent made twice what they offered me and left because there was too much work.
    Accepted Offer
    Negative Experience
    Easy Interview
  9.  

    Agent Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at MassMutual.

    Interview Details

    I was contacted by a recruiter after emailing a resume. I had an initial interview by the recruiter and was offered an second interview by a Vice President. If hired, I would work for that Vice President. The Vice President had me fill out an online questionnaire. The questionnaire is there to weed out people who either have no sales/social bones in their body or are not smart enough to indicate it when that is obviously what the test is seeking to measure.
    Following a passing score on the questionnaire, I worked part time for several months and subsequently began working full time.

    Interview Questions
    • Describe a difficult situation and what you did to overcome it?   View Answer
    Negotiation Details
    Everything is negotiable, even when they say it is not.
    Accepted Offer
    Positive Experience
    Average Interview
  10.  

    Financial Services Professional Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 2 weeksinterviewed at MassMutual.

    Interview Details

    Apply. Interview. get a yes or no. Simple

    Interview Questions
    Accepted Offer
    Neutral Experience
    Easy Interview
  11.  

    Assistant Vice President Marketing Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through other source – interviewed at MassMutual.

    Interview Details

    Know your numbers. Be prepared to show - in metrics fashion - how you achieved objectives.

    Interview Questions
    • Why should I choose you when there is the interest we've had?   View Answer
    Negotiation Details
    Salary agreeable
    Accepted Offer

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