New York Public Library

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New York Public Library Interview Questions

Updated 4 Feb 2015
Updated 4 Feb 2015
25 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

Getting an Interview

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Candidate Interview Reviews

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  1.  

    Library Page Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at New York Public Library.

    Interview Details

    The first interview is by one person and they will give you index cards to test your organization skills. Then a second interview will take place if all went well, you will be questioned by two staff members.

    Interview Questions
    • Several questions included about your studies, interest, goals, and as to why you wish to be employed by said library.   View Answer
    Accepted Offer
    Positive Experience
    Average Interview
  2.  

    Library Page Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online – interviewed at New York Public Library.

    Interview Details

    I applied online to various locations. I only revieved correspondence from the main branch. I recieved a call that i missed due to being at an internship. No voicemail. Then an email that afternoon to set up an interview. I got there early and had to wait because the interviewers was late. They took me to the back of the old storage room and pulled some chairs up. They were friendly and very approachable. They asked the basic questions and really want to make sure youre a team player, so they emphasize on questions dealing with teamwork and customer service.

    Interview Questions
    • They want an example that shows your customer service skills   Answer Question
    Reasons for Declining

    At first I got the impression that because I lack customer service experience they overlooked me. A month later I was offered the job due to there still being vacancies, however because I wasn't enrolled in college this semester I couldn't accept the job.

    Declined Offer
    Positive Experience
    Average Interview
  3.  

    Professional Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    The process took 7+ weeksinterviewed at New York Public Library.

    Interview Details

    I was called for a screening by HR, which went well. I was the given a second round interview with the team I would work with. I thought that interview went pretty well except one interviwer was moody and rude. Needless to say I moved on and had an interview with the senior leader of the department. I was told I was a final candidate. The issue is that I never received a call back regarding an offer or telling me I didnt make it. The sad part is I had to go online and search for the job to only to find out it was closed. Very unprofessional. I am a seasoned professional and this is the first time this has ever happened to me. However based on the reviews of current employees this should not be that shocking. I will be letting everyone know about my bad experience with NYPL.

    Interview Questions
    • Tall about your previous experience and how it relates to this job.   Answer Question
    No Offer
    Negative Experience
    Average Interview
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  5.  

    Librarian (Children's) Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ monthsinterviewed at New York Public Library in December 2014.

    Interview Details

    I applied to several openings over a four month period (thankfully the make it very easy to apply to new positions with your stored information.) I was eventually called to interview with an HR representative. Ideally, he would have liked for me to come to his office, but I am currently living out of state so they settled for a phone interview which lasted about 45-minutes. A couple weeks later, I was called by one of the branch managers for an in-person interview. (She was even willing to do a Skype interview - though I accepted the in-person interview since I was going to visit the city anyway.) The in-person interview was a one-on-one interview between me and the branch manager. Originally, she said the interview would only last about 30-minutes; however, it was a full-hour before we finally wrapped things up.

    Interview Questions
    • Tell me about a time you creatively answered a patron's question.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  6.  

    Pre-Professional Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a dayinterviewed at New York Public Library.

    Interview Details

    I was called in for an interview by the woman who would become by manager and then a few days later I received a call from HR saying that I was hired.

    The Interview process was fairly laid-back. I didn't feel as if the interviewer was trying to trip me up. She presented the requirements and description of the position with good detail and answered any questions I had. It was a positive experience.

    Interview Questions
    • Tell me about a time where you had to solve a problem.   Answer Question
    Accepted Offer
  7.  

    Library Information Assistant Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online. The process took 3+ monthsinterviewed at New York Public Library in July 2014.

    Interview Details

    They have an initial HR interview for the position, and if you pass it, they submit your materials to the branch managers, who call you as they wish. The branches with openings do not necessarily sync up with the openings posted online. They prefer to call with interview offers, and then when you set a date, they will typically email you a confirmation. Then they'll either call you with an offer or mail you a rejection letter. Physical mail. Which takes forever to receive.

    Interview Questions
    • Not so much unexpected, as difficult to answer--I was asked about what I thought about the programming of the NYPL. I had researched what I thought was the specific branch I was applying to, but it turned out she meant the NYPL as a whole, and their library-wide programs.   Answer Question
    No Offer
    Positive Experience
    Average Interview
  8.  

    Library Information Assistant Interview

    Anonymous Employee in New York, NY (US)
    Anonymous Employee in New York, NY (US)
    Application Details

    I applied online. The process took 3+ monthsinterviewed at New York Public Library.

    Interview Details

    Interviewed with HR. Average questions. HR rep seemed inexperienced and rushed in interviewing process.

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview
  9.  

    Librarian, Young Adult Services Interview

    Anonymous Interview Candidate in New York, NY (US)
    Anonymous Interview Candidate in New York, NY (US)
    Application Details

    I applied online – interviewed at New York Public Library.

    Interview Details

    You will be interviewing with an HR staff member to see if you meet the basic requirements of the job. Previous work experience, degree, comfort level working with a diverse public, technical aptitude, etc. You should realize that once hired for a specific position, you may be moved to another location.

    Interview Questions
    Negotiation Details
    There is none. There is no wiggle room for entry level librarians.
    Accepted Offer
    Positive Experience
    Average Interview
  10.  

    Senior Library Assistant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 2 weeksinterviewed at New York Public Library.

    Interview Details

    Straightforward experience. Referred. Two tiered process.

    Interview Questions
    • A scenario based question about what to do with a difficult customer.   Answer Question
    Negotiation Details
    Straightforward. Rather fixed terms and I was okay with it for that time.
    Accepted Offer
  11.  

    Library Page Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online. The process took 2 weeksinterviewed at New York Public Library in December 2013.

    Interview Details

    I applied for this job online and recieved a call within two weeks. It didnt feel like an interview it felt more like having a conversation with someone. The interviewer explained the job description and also gave me a tour since this was a new branch that did not open yet. She asked if I was familiar with the Dewey system which is how the library organizes books.

    Interview Questions
    No Offer
    Positive Experience
    Easy Interview

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