Nordstrom Interview Questions & Reviews

Interview Details Apply online- Phone Interview- In Store Interview with Department Manager - Final Interview with Store Manager.

Interview Details I submitted my application through their online system. In a couple days, someone from the HR department called me and asked a few behavior questions, what challenges have I overcome? Tell about a time when you took initiative. Very generic and took about 15 minutes. At the end of the phone interview, she asked me to come in for a in person interview. At the store, I was greeted and taken to their back offices. I first sat with the HR lady I had talked to on the phone and answered a few more generic behavioral questions that related to sales. She asked me which departments I was interested in working in and introduced me to the manager of one of those departments. The department manager asked me to pretend like she was a customer and try and sell her some clothes. The whole in store interview process took about an hour. The next day, the HR lady called and told me that the department manager I had hired decided to go with someone else but she wanted to find another department for me to work in. I went in for another interview at the shoe department that was similar to the one I had before. The HR lady later called and told me that I had gotten the job at the shoe department.

Interview Details I had two interviews with two different department managers. They had me put together outfits or practice selling an item such as a clipboard.

Negotiation Details – No negotiating. There is base pay if commission does not exceed the base pay wage.

Interview Details Received a phone call from internal recruiter and was interviewed on the spot. Asked to come in for face to face. Interviewed with HR, then asked to interview with Dept. manager on the spot. Hired right away.

Interview Details One over the phone interview and one in-person interview

Interview Details I applied online and I never heard anything back from them,

Interview Details The interview process took a little bit longer than I thought, as I originally thought that I did very well in the interview but was not called back for some time. Fortunately, I did get the job. The interview was great, but I would recommend being prepared to show your sales demonstration on the floor. Your manager will pretend to be a customer, and ask you something she/he is looking for. Provide a LOT of options, and go above and beyond what they ask. Take charge, and be confident. I suggest going in and checking out the floor layout prior to your interview, and be prepared to wow them with a selling performance that is up to par.

Interview Details I met the department manager in the department and she took me into a separate room to go over some questions. They seemed like very basic retail questions just asking about previous experiences and how you might confront certain scenarios in the workplace/at Nordstrom. It was maybe 45 minutes long but she also explained a lot of what it is like to work there to me so it wasn't 45 minutes of hard interrogation.

Interview Details Went on snag a job and got an email literally the next day asking for a phone interview. Did a phone interview with HR and she really liked me so helped me set up a skype interview with the department manager. (I was going out of town for a week so i couldn't go in to interview)

HR Questions:
Why do you want to work at Nordstrom? What are some of the negative things you see from commission based pay? When is a time you went above and beyond? What are the steps you take to maintain the relationship with a customer?

Department Question:
When is a time when you worked in a team environment and what was the result? When is a time when you exceeded expectations in the work place? When have you delt with an irate customer? Tell me about a time when you have worked in a competitive environment.