Ross Stores Interview Questions

Updated Sep 14, 2014
Updated Sep 14, 2014
400 Interview Reviews

Interview Experience

Interview Experience

63%
25%
11%

Getting an Interview

Getting an Interview

72%
8%
8%

Interview Difficulty

2.1
Average

Interview Difficulty

Hard

Average

Easy

Candidate Interview Reviews

Sort: Popular Date Difficulty
  1.  

    Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 days - interviewed at Ross Stores.

    Interview Details

    Asked fair questions about retail, clothing store experience, honesty, etc. The store manager and an assistant manager interviewed me quickly. I was super overqualified for this position, so it was no problem to answer a few simple hypothetical situations and questions.

    Interview Questions
    Negotiation Details
    There was no negotiation. This was for my 2nd job and I've had over a decade of retail and customer service, yet I wasn't even started at $8 per hour.
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Cashier Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4 days - interviewed at Ross Stores.

    Interview Details

    Applied online for another store location, but this one called me in for a interview. I went to the interview and the manager was so busy with ringing customers that we had to reschedule. I debated coming back because it was a long drive, but I had worked for Ross before and knew that it was a good company. I came back and was interviewed by two managers, as soon as I said that I had worked for Ross before and which location, they were hooked. I was hired on the spot!...The only downfall in the hiring process is their background checks takes about 2 weeks (that's long!) Also if you want to transfer to a different store you have to be with the company for 6 months, if not you have to apply all over.

    Interview Questions
    • Nothing to strenuous. Background experience, what do you like about Ross?   Answer Question
    Negotiation Details
    No negotition
    Accepted Offer
    Positive Experience
    Easy Interview
  3.  

    Cash Office and Front End Supervisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online - interviewed at Ross Stores.

    Interview Details

    I applied on line and a week later they called me to go in for my interview . It was fast relaxed and easy . I felt they were not prepared . I answered everything with a big smile . The interview lasted no more than 15 min. next thing I know they said can you start tomorrow .

    Interview Questions
    • I don't think they really know what they will ask everyone I felt it was more as it came to them .Its easy .   Answer Question
    Accepted Offer
    Positive Experience
  4. We want your feedback – Is this interview information helpful to you?  Yes | No
  5.  

    Talent Acquisition Manager Interview

    Anonymous Interview Candidate  in  Dublin, CA (US)
    Anonymous Interview Candidate in Dublin, CA (US)
    Application Details

    I applied online. The process took 6 weeks - interviewed at Ross Stores in July 2014.

    Interview Details

    One phone interview and three two hour onsite interviews over a four week period. Was notified as a finalist after the second onsite interview. Background check was completed as well as reference checks. Then heard nothing for over a week. Asked for when a decision would be made and was told that the department was going through a reorg, but were still interested. Then there was another period of no communication for another week. Asked a second time for an update and was told that an offer couldn't be extended because a decision hadn't been made on the reorg, but were still interested. The entire process was lengthy (6+ weeks), cumbersome, and a complete waste of time! The position is still posted along with a couple other jobs in the same department. If this is how Ross treats candidates, I cannot imagine how they treat their employees (heard employees are not treated well either).

    Interview Questions
    • Too many questions between all three interviews to remember.....   Answer Question
    No Offer
    Negative Experience
    Average Interview
  6.  

    Customer Service Associate Interview

    Anonymous Interview Candidate  in  San Diego, CA (US)
    Anonymous Interview Candidate in San Diego, CA (US)
    Application Details

    I applied online. The process took 2 days - interviewed at Ross Stores.

    Interview Details

    Applied online and within a couple of minutes got a call to have an in-person interview for the following day. Interviewed with the Area Supervisor, which was basically like a phone interview when they ask you when you're available, how many hours you want to work, etc. Afterwards, I was scheduled for another interview with the General Manager for the next day. The following day, I was interviewed by the General Manager and the Assistant Manager at the same time. They were basic questions like, why do you want to work for Ross, what was your experience when this happened, etc. Told I was hired at the end of the interview.

    Interview Questions
    Negotiation Details
    Negotiations are possible. Don't be scared to ask for anywhere from $0.25 to $3.00 more than they say, especially if you have prior experience.
    Accepted Offer
    Positive Experience
    Average Interview
  7.  

    Retail Sales Associate Interview

    Anonymous Interview Candidate  in  Jacksonville, FL (US)
    Anonymous Interview Candidate in Jacksonville, FL (US)
    Application Details

    I applied online. The process took 2 weeks - interviewed at Ross Stores in March 2014.

    Interview Details

    Pleasant interview. I met with an assistant store manager who explained the store's volume of business and provided some information about its management. During the interview an offer of employment was extended.

    Interview Questions
    Negotiation Details
    There was no salary negiotiation involved.
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    Retail Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 5 days - interviewed at Ross Stores.

    Interview Details

    One interview that was VERY easy. I found the hiring process to be somewhat unprofessional. It seems they're just looking for bodies. The one thing that I didn't expect was that they did a little interview on the phone when they called me for an interview time. Questions were basic. Like why do you want to work for Ross, explain a time you faced a challenge and conquered, what would you do if you believed someone was stealing, what would you do if a customer was angry.

    Interview Questions
    Negotiation Details
    none
    Accepted Offer
    Negative Experience
    Easy Interview
  9.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 1 week - interviewed at Ross Stores.

    Interview Details

    I filled out the application and was called for an interview within 24 hours. The interview was held during the day in the manager's office. They wanted to hire me on the spot. However, I was interviewed by 2 different managers who would not have had the time to discuss whether they liked me, whether I was a "good fit," background experience, etc.

    Interview Questions
    • Explain a situation where you had to handle a customer issue.   View Answer
    • Why do you want to work for Ross?   Answer Question
    Reasons for Declining

    I got another job offer that offered better opportunities for me.

    Declined Offer
    Neutral Experience
    Easy Interview
  10.  

    Retail Sales Associate Interview

    Anonymous Interview Candidate  in  Philadelphia, PA (US)
    Anonymous Interview Candidate in Philadelphia, PA (US)
    Application Details

    I applied online. The process took 1+ week - interviewed at Ross Stores in June 2014.

    Interview Details

    it was not hard just have your resume and good questions and just be focus An poised and no what you saying be respecful polite and generous and just look like you really care about working there and have good posture sit up straight no slouching and just be yourself cause they are really there to help you give you a chance and you gotta take advantage of that it get you a job be serious no playing around and always leave a good impression when its over.

    Interview Questions
    • probably how long you expect to stay cause i really didnt no how long i be there   View Answer
    Accepted Offer
    Positive Experience
    Easy Interview
  11. 1 person found this helpful  

    Receptionist Interview

    Anonymous Interview Candidate  in  Tukwila, WA (US)
    Anonymous Interview Candidate in Tukwila, WA (US)
    Application Details

    I applied online. The process took 1+ week - interviewed at Ross Stores in April 2014.

    Interview Details

    I got a call a few days after I applied to come in for an interview which they were very flexible with scheduling. I interviewed with the same person I talked to on the phone I believe I handed her(one of the MODs) my resume which she skimmed over. She asked me why I wanted to work at Ross I told her I shop here all the time it's near where my mom lives since I live on campus and like to be home on the weekends so I would rather work near home, but there is a bus line to both locations from here. Then she asked if I have any role models for a good work ethic which is personally a question I had never heard of but I told her about my grandma who still works warehouse jobs even in her 50s but never minds and always does what she has to which I respect.

    Interview Questions
    • Probably the work ethic role model one, they get a lot of lazy kids trying to apply and flaking out days later, I think that question is just trying to get at what sort of background you come from, whether or not you'll be likely to keep coming back and keep to your word and be a hard worker at that because Ross stores, any location, are a dang mess   Answer Question
    Negotiation Details
    right after the initial 2 questions I asked when she would get back to me by and she said well I, going to offer you a position right now and she did and I took home paperwork right then and came in the next tuesday for my orientation
    Accepted Offer
    Neutral Experience
    Easy Interview

Worked for Ross Stores? Contribute to the Community!

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates who said that their interview experience was positive, neutral or negative.

Your response will be removed from the review – this cannot be undone.