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Royal Bank of Scotland
3.1 of 5 339 reviews
www.rbs.com Edinburgh, United Kingdom 5000+ Employees

Royal Bank of Scotland Interview Questions & Reviews

Updated Jun 05, 2013
All Interviews Received Offers

Getting the Interview  94 Interviews

29%
20%
19%

Interview Experience  86 Ratings

66%
23%
10%
2.8297873
94 interview experiences
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Spring Intern at Royal Bank of Scotland

No Offer – Interviewed in London, England Mar 2013 – Reviewed Jun 05, 2013 New

Interview Details Submitted online application, answered 4 mini-essay questions about 'why RBS', 'why this division', 'why you -- your strengths', as well as one last 'hobbies/interest' type of question. Moved to next round, where I completed numerical and reading tests online. Got past that to get a phone interview, where the first few questions were general why this division, why RBS, tell us a bit more about what you understand of the job responsibilities. Afterwards, scenario based behavioural questions. Very friendly interviewer, advised on my interview performance at the end. Did not make to last AC round (if there was any). Process not very transparent -- not very sure what is in stall until one gets invited to complete the tests/ have interviews.

Interview Question – Tell me what we do in this division. It was hard to define all the job scope at once and quite hard to give details as well as that's what we're interning to find out.   Answer Question

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Corporate Banking Graduate Scheme at Royal Bank of Scotland

Declined Offer – Interviewed in Feb 2013 – Reviewed May 03, 2013

Interview Details Very structured and very disorganised. Applied to Wealth Management but after a number of conversations with HR was transferred to corporate banking as too many people had applied to wealth management. This was after one of the lead recruiters had told me I would be perfect for a role within their wealth management team.

The process involved numerical, logical and personality test. I failed the personality test but managed to convince HR that a personality test is not representative and so got through to the telephone interview.

The telephone interview is outsourced, however what was particularly annoying is that they tell you even if you pass the telephone interview then you won't necessarily make it to the assessment center.

I made it to the assessment centre stage, which involved a group exercise, presentation and skill sessions. However RBS don't seem to change these exercises and so comprehensive details about the specific case studies were listed online in numerous forums which seems unprofessional. The one-to-one interview involved a manager reading competency questions off a piece of paper and writing my responses down all the time. There was no interaction, no interest and this is primarily why I had no intention of wanting to work for them.

After the interviews the interviewees (managers) introduced themselves properly to the whole group. However most of them had been in the job for 25-35 years and seemed very bored with their jobs. The recruitment team all had ill fitting suits and did not inspire or provide a sense that working with RBS would be a good experience.

I received an offer but declined. The interview was with senior managers, yet I felt they were some of the most uninspiring people I have ever met. The whole process made me feel like a machine and gave me absolutely no desire to want to work there.

Interview Question – None, very standard and not how a top bank should be interviewing   Answer Question

Reason for Declining – The interview was with senior managers, yet I felt they were some of the most uninspiring people I have ever met. The whole process made me feel like a machine and gave me absolutely no desire to want to work there.

Poor salary and HR was unable to tell me where in the country I would work.

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Case Handler at Royal Bank of Scotland

Accepted Offer – Interviewed in London, England Jun 2012 – Reviewed May 02, 2013

Interview Details Got called up by a recruiter and was asked competency questions.

Interview Question – Can you perform redress calculations?   Answer Question

Negotiation Details – No negotiation

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Senior Business Analyst at Royal Bank of Scotland

Accepted Offer – Interviewed in London, England Oct 2009 – Reviewed Apr 07, 2013

Interview Details I was selected because they needed what I had to offer. It was hard to envisage what they wanted until I got in there. I realized afterwards that I could have been more effective if the person who hired me had enrolled the people I worked with into the project.

Interview Question – I was asked to solve a situation without being given facts. It was described to me as a perception of the interviewer. When I asked them lots of questions to establish the facts, then I could answer usefully.   Answer Question

Negotiation Details – It was like the manager negotiatng with me was negotiatating on behalf of someone else. The someone else never showed up. It would have been better if the person responsible took responsibility and negotiated directly.

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Market Data Administrator at Royal Bank of Scotland

No Offer – Interviewed in London, England Aug 2012 – Reviewed Mar 05, 2013

Interview Details RBS used their in-house recruiter AGS who called me in for interview.
That first interview was positive. I met with two senior team members, it all went well and was friendly. They phoned me and told me that they wanted me back for a second interview. Before and right after that first interview RBS was very communicative and then the following week unresponsive not replying to emails until I phoned them.
Later I was told that the manager returned from holiday and requested to interview new candidates.
In addition to that RBS asked agencies to find candidates for this role after it had made an offer to a candidate!

Interview Question – All the questions are standard   Answer Question

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Graduate Trainee at Royal Bank of Scotland

Accepted Offer – Interviewed in Manchester, England Feb 2013 – Reviewed Mar 03, 2013

Interview Details Four stage process:
1. Application Form and Situational Judgement Test
2. Online Numeracy and Reasoning Tests
3. Telephone Interview
4. Assessment Centre

Interview Question – "People like to ask about risk areas for the banking industry. Why, in your opinion, do you think RBS is in a good position and what are the areas that it can take advantage of going forward?"   Answer Question

Negotiation Details – No negotiation involved. You are asked to provide an immediate indication as to whether you wish to accept the offer or not. You are also made aware that your office location is not provided immediately and you will be informed in the coming months as to where the company will be placing you.

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Head of User Experience at Royal Bank of Scotland

No Offer – Interviewed in Edinburgh, Scotland Sep 2010 – Reviewed Oct 01, 2012

Interview Details Recommended within the organisation after interviewing for another contract role. 1st stage was a telephone interview, 2nd stage face to face with Senior Manager, 3rd stage was with potential peers and the swiss citizen that I would replace.

Interview Question – Given that we have a mature process in place do you feel able to support it as is, going forward?   View Answer

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Private Banking Officer at Royal Bank of Scotland

Accepted Offer – Interviewed in Edinburgh, Scotland Oct 2010 – Reviewed Aug 30, 2012

Interview Details Found out about job through internal company website. Was then given a presentation by members of the department to my old department. Was interviewed as part of mass growth of department by a lady with no connection to the department. Was contacted by phone by department and offered a position.

Interview Question – Was given a diary management puzzle and 30 mins to resolve scenario   Answer Question

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Customer Services Officer at Royal Bank of Scotland

Accepted Offer – Interviewed in Leeds, England Apr 2010 – Reviewed Aug 10, 2012

Interview Details I was placed with this company via an agency (Manpower), so the interview was conducted by my liaison there. My first contact with RBS was the two weeks of intensive training, and the trainers were laid-back, knowledgeable, and helpful throughout the process. I was sorry to have to leave (which I did because my husband and I were moving due to his job).

Interview Question – I always find the "how do you approach a massive workload" question tricky, because some employers seem to want to hear you prioritize and focus on one at a time, whereas others want to hear that you can work on several things at once, switching between tasks.   Answer Question

Negotiation Details – None.

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Computer Analyst at Royal Bank of Scotland

Accepted Offer – Interviewed in London, England Aug 2009 – Reviewed Jul 25, 2012

Interview Details One interview only. Asked what skills I had, experience and what I did previously. Nothing too threatening so long as you know what you're talking about (contract role).

Interview Question – No questions were overly complex or difficult. I just had to prove to interviewer that I could do what they needed for the role   Answer Question

Negotiation Details – Told them what I wanted in the interview (contract role) and when I am available to start if selected.

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