Sears Interview Questions

Updated 27 Oct 2014
Updated 27 Oct 2014
1,290 Interview Reviews

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  1. 4 people found this helpful  

    Backroom Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    I applied online and was called in to interview with two different people. After the interviews they made it clear that I would be getting the job and should expect a phone call within the next few days.

    Interview Questions
    • Tell me about a time you went out of your way to help someone.   Answer Question
    Declined Offer
  2.  

    Merchandising and Pricing Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Sears.

    Interview Details

    Sears uses recruiters to contact potential employees, but you will interview with a store manager. There are pre-determined questions asked during the interview. Most likely, you will be interviewed by two of the store managers.

    Interview Questions
    Negotiation Details
    The is no negotiation. The salary is set for all incoming employees, either you accept or you do not. The offer is received via email.
    Accepted Offer
    Positive Experience
    Easy Interview
  3.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person – interviewed at Sears.

    Interview Details

    Interview process took a day, you have to take personality and sales experiences tests. training is extensive but helpful. Interview process is average and tests took an our to resolve

    Interview Questions
    • sales experiences and personality can have tricky questions   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
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  5.  

    Inventory Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Sears.

    Interview Details

    apply through campus system and get an interview about several weeks later ( on campus). The first question he asked was about sponsorship, as i am an international students and i do need a sponsorship to work here, we did not continue the interviewing process.

    Interview Questions
    No Offer
    Negative Experience
  6.  

    Loss Prevention Associate Interview

    Anonymous Interview Candidate in Passaic, NJ (US)
    Anonymous Interview Candidate in Passaic, NJ (US)
    Application Details

    I applied online – interviewed at Sears.

    Interview Details

    Hiring process was very easy, if they need people, they will contact you quickly. I applied and the next day they called. Had interview the following day, had to do a drug test and background check and after maybe 2 weeks i started working.

    Interview Questions
    Accepted Offer
    Average Interview
  7.  

    Merchandiser Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Sears.

    Interview Details

    The Hiring and Interview Process was okay. Just apply online show up be prepared and be yourself. You'll do fine. They only ask about where you find the job and what is your experience...stuff like that. Did not take long at all.

    Interview Questions
    No Offer
    Positive Experience
    Easy Interview
  8.  

    Manager Interview

    Anonymous Interview Candidate in Atlanta, GA (US)
    Anonymous Interview Candidate in Atlanta, GA (US)
    Application Details

    I applied in-person – interviewed at Sears.

    Interview Details

    long, not detailed, did not tell the whole truth about benefits. Never said no raises was told 1 week vacation after a year, but not true you start accruing time after a year.

    Accepted Offer
    Neutral Experience
    Average Interview
  9. 1 person found this helpful  

    Senior Customer Advocate Interview

    Anonymous Interview Candidate in Round Rock, TX (US)
    Anonymous Interview Candidate in Round Rock, TX (US)
    Application Details

    I applied online. The process took 8+ weeksinterviewed at Sears.

    Interview Details

    Applied online, got an email to set up a phone interview, 20 minute phone ibterview basic questions, scheduled an in person interview, listened to calls for about 30 minutes, the had the interview. A lot of scenario questions and I had to role play as if I was talking to an angry customer. Was offered the job on the spot pending background check and drug test

    Interview Questions
    • tell me about a time you had to deal with two different kinds of angry customers. how did you handle waxh customer?   Answer Question
    Negotiation Details
    None. The pay is set. Everyone gets the same
    Accepted Offer
    Positive Experience
    Average Interview
  10.  

    Hardlines MCA Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 daysinterviewed at Sears.

    Interview Details

    Easy interview process I originally obtained employment as a Seasonal associate, interview questions were really basic and expected questions, "Why do you want to work for sears" "Where do you see your self with the company in 5 years" "What qualifies you for employment with sears" "If you could describe yourself with one word, what would it be"

    Interview Questions
    • I originally became hired as a sales associate so I got this question "Sell me this pen"   Answer Question
    Negotiation Details
    there was really no negotiation, they told me starting pay was 7.25/hr and it was a seasonal position only and they ended up keeping me.
    Accepted Offer
  11.  

    Taxonomist Interview

    Anonymous Interview Candidate in Hoffman Estates, IL (US)
    Anonymous Interview Candidate in Hoffman Estates, IL (US)
    Application Details

    I applied through an employee referral. The process took 2+ monthsinterviewed at Sears.

    Interview Details

    The process was a joke from beginning to end. Phone interview followed by onsite at Hoffman Estates location. The onsite location interview was the most depressing I've ever encountered. Once I arrived the HR woman told me that the attitude toward the perception of Sears as a sinking ship is just something you get used to, something she mentioned unprompted by anything I said.

    I met 3 people for one on one interviews. For the first, the nice but obviously overwhelmed manager asked questions along the lines of how I responded when things didn't work and the technology broke which seemed to be the theme at Sears, nothing works but we do what we can rather than attempt to fix it.

    The next manager I was to meet showed up 20 minutes late to a 30 minute interview and asked me such obvious questions as "What does taxonomy mean?" It is clear they interview a lot of completely unqualified people for the role.

    The final interview was with what would be my peers and was the most depressing of all and made clear why the taxonomy of Sears is such a mess. I was asked to classify what was obviously a bunch of garbage from a junk drawer into coherent piles. The objects were unsellable items, parts and broken pieces that would never be sold individually such as pieces of driftwood, buttons, a guitar pick and the top of a salt shaker. Once the task was complete the interviewers instead of giving me feedback on the classification used the opportunity to pay "gotcha" and tell me which objects I had misidentified. (No, that disk with holes in it isn't a button but a saltshaker top, etc.) At no point during this final interview was I asked any questions. I was simply told what an amazing job the team did despite having no actual authority in the department and that despite being sold the job as a downtown position, I should expect to commute to Hoffman Estates more often than not.

    Finally when it was my turn to ask questions, it was clear the department, despite be a joke in the industry, didn't see that it was doing anything wrong. There is no consistency on the website because there is no attempt at consistency internally and zero documentation. I was told issues are kept track of via "skype meetings." Even the manager and the team contradicted each other as to how consistency was maintained.

    At no point was I asked any questions that would demonstrate that I was a better candidate than anyone else that applied. Even the sorting task was misused, to ensure that the results were not meaningfully interpreted.

    A week after I was told a decision was to be made I was called to be told that my references would be called. Two weeks after that I only found out I didn't get the position when I was called by another department to interview for a different role. For the second role, despite making it to the final stage and positive feedback, I again never got a final word for the recruiter which I presume means I either wasn't hired or they lost my resume, each seeming equally plausible.

    Interview Questions
    No Offer
    Negative Experience
    Easy Interview

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