SoftLayer Interview Questions

Updated Sep 8, 2014
Updated Sep 8, 2014
17 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

Getting an Interview

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Interview Difficulty

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Candidate Interview Reviews

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  1.  

    Server Build Technician Interview

    Anonymous Interview Candidate  in  Santa Clara, CA (US)
    Anonymous Interview Candidate in Santa Clara, CA (US)
    Application Details

    I applied online. The process took 2 months - interviewed at SoftLayer in June 2014.

    Interview Details

    I applied on the official IBM website and got a voicemail on my phone three weeks later stating I am a potential candidate for the position. I scheduled an appointment one week later.

    They ask the normal top 10 questions with the remaining time allocated for questions of your own for the interviewer. They explained how the business operated along with a typical workday during the interview.

    Keep in mind that this position is an entry level position so pay may not be as high as you anticipate, but the job has a lot of capacity for learning new things. My impression was that this is a great place for growth as a new graduate into the workforce.

    Soon after the interview, they conduct some background checks based on another application you have to fill out. Another couple of weeks of waiting after submission, I received an offer.

    Interview Questions
    Reasons for Declining

    Shift hours not to my liking. Cannot change once your preference is submitted during the interview. When offered the position, I was told I could not change to a different shift, but the option may be open down the line.

    Declined Offer
    Positive Experience
    Average Interview
  2. 2 people found this helpful  

    Customer Support Technician Interview

    Anonymous Interview Candidate  in  Houston, TX (US)
    Anonymous Interview Candidate in Houston, TX (US)
    Application Details

    I applied online. The process took 4 months - interviewed at SoftLayer in August 2011.

    Interview Details

    I applied online and within 3 months I got a call for a Phone Interview. About 3 weeks later I was given an in person interview and skills test where i was asked various questions about linux and what types of commands were used/what they were for and received and offer the same day within about 2 hours after leaving.

    Interview Questions
    • None, they were all pretty standard for the position I was applying for.   Answer Question
    Negotiation Details
    The offer was non negotiable and due within 24 hours.
    Accepted Offer
    Positive Experience
    Easy Interview
  3. 2 people found this helpful  

    Server Build Technician Interview

    Anonymous Interview Candidate  in  Santa Clara, CA (US)
    Anonymous Interview Candidate in Santa Clara, CA (US)
    Application Details

    I applied online. The process took a day - interviewed at SoftLayer in September 2011.

    Interview Details

    Got my call back for an interview about 6 months after applying completely out of the blue. Just one 20 minute interview with the Site Manager at the time. Very laid back interview, he was more interested in talking about my computer and gaming hobbies than anything related to the work or my technical background. It was in and out, and pretty unlike any interview I have done. Didn't hear a thing from them for about a month then again out of the blue got a call with the job offer.

    Interview Questions
    • The only real unexpected part of the interview was that in his opinion I was over dressed for the interview. Was sort of bizarre...   Answer Question
    Negotiation Details
    I was told there was absolutely no negotiations, the offer was take it over leave it.
    Accepted Offer
    Neutral Experience
    Easy Interview
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  5. 1 person found this helpful  

    Storage Administrator Interview

    Anonymous Interview Candidate  in  Dallas, TX (US)
    Anonymous Interview Candidate in Dallas, TX (US)
    Application Details

    I applied through a recruiter. The process took 2+ weeks - interviewed at SoftLayer.

    Interview Details

    I was approached by the HR recruiter for a position from this company in Linkedin. Then there was a phone interview and an in-person interview. They seemed very friendly and exhibited very cool personality and work culture seemed very laid back. This is a very promising company that was purchased by IBM in 2013. The interview was fairly technical and they seems to be interested in recruiting technically strong candidates.

    Interview Questions
    • How to troubleshoot NFS related issue ?   View Answer
    Negotiation Details
    This was the only concern I have. They are offering 15000 less than the average market salary. I was hoping they would give a nice pay as they are NOW AN IBM COMPANY. But I did not negotiate as this is in Ideal location for me right next to my home and Dallas cost of living is considerably low and the job profile is very very interesting.
    Accepted Offer
    Positive Experience
    Average Interview
  6. 1 person found this helpful  

    Intern Interview

    Anonymous Interview Candidate  in  Dallas, TX (US)
    Anonymous Interview Candidate in Dallas, TX (US)
    Application Details

    I applied through college or university. The process took a day - interviewed at SoftLayer in March 2013.

    Interview Details

    Basic phone screen for interns - overviewed data structures, object oriented programming. No coding required.

    Accepted Offer
    Positive Experience
    Easy Interview
  7.  

    Abuse Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took a day - interviewed at SoftLayer.

    Interview Details

    None. They took me off the streets with no prior experience in this field.

    Interview Questions
    • None. The interview was mere formalities given my prior experience and intelligence.   Answer Question
    Accepted Offer
  8.  

    Customer Support Technician Interview

    Anonymous Interview Candidate  in  Houston, TX (US)
    Anonymous Interview Candidate in Houston, TX (US)
    Application Details

    I applied through a recruiter. The process took 5 days - interviewed at SoftLayer.

    Interview Details

    This was a short panel interview with a manager for the department and a team manager. Questions focused on technical knowledge and soft skills for managing interactions with customers.

    Interview Questions
    Accepted Offer
    Neutral Experience
    Easy Interview
  9. 1 person found this helpful  

    Server Build Technician Interview

    Anonymous Interview Candidate  in  Houston, TX (US)
    Anonymous Interview Candidate in Houston, TX (US)
    Application Details

    I applied through college or university. The process took a day - interviewed at SoftLayer in August 2011.

    Interview Details

    I received an email from the site manager while I was still working at another job. After calling him and talking a little bit on the phone we realized that there would be no increase in my pay by coming to SoftLayer, but the location and benefits, as well as the type of work I would be exposed to were enough to make it worth my while. I came in for an interview and was impressed with the layout of the office and the datacenter as well as the relaxed mentality and attitudes of the employees. The interview went well and only took about thirty minutes. I emailed him later to thank him for the interview and he got back to me about two weeks later with a date he wanted me to report to HR.

    Interview Questions
    • "Tell me everything you know about computers"   View Answer
    Negotiation Details
    starting pay for this position is non-negotiable but once you get in and prove yourself your yearly review is where you can re-negotiate
    Accepted Offer
    Positive Experience
    Easy Interview
  10.  

    Cst Interview

    Anonymous Interview Candidate  in  Houston, TX (US)
    Anonymous Interview Candidate in Houston, TX (US)
    Application Details

    I applied through college or university. The process took a day - interviewed at SoftLayer.

    Interview Details

    Three managers will interview you and ask you different questions regarding hosting. The interview is fairly short and to the point. They need bodies in the call center to support their terrible service.

    Interview Questions
    Negotiation Details
    They going to pay you what they want to pay you, no negotiation
    Accepted Offer
    Negative Experience
    Easy Interview
  11. 1 person found this helpful  

    Data Center Technician Interview

    Anonymous Interview Candidate  in  Dallas, TX (US)
    Anonymous Interview Candidate in Dallas, TX (US)
    Application Details

    I applied online. The process took a day - interviewed at SoftLayer in October 2009.

    Interview Details

    I seriously laughed. It was two guys sitting you down in a room questioning you about the simplest technical questions. They try to intermediate you, I started laughing halfway through. I guess I'm just not used to Texas and how things are done there.

    Negotiation Details
    No negotiation allowed, I took my $12/hr since I was broke.
    Accepted Offer
    Negative Experience
    Easy Interview

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