Sprint Interview Questions & Reviews
Getting an Interview
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Sprint Sales Representative Interview (Neutral Experience; Average Interview)
I applied online - interviewed at Sprint in February 2013.
Interview Details It took around 5weeks from start to finish. Phone interview and then one on one interview. No hard questions. He did ask me to sell a pencil to him also asked how you would. Handle an upset customer. Nothing to hard for veteran sales people
Reason for Declining – Pay
Very Easy Interview
Retail Consultant Interview (Positive Experience; Very Easy Interview)
I applied through an employee referral and the process took 3 weeks - interviewed at Sprint in November 2013.
Interview Details I applied online and was called a few days later. I've interviewed here before and got to the panel interview and was ultimately turned down. This time, I interviewed at the store with the store manager and assistant manager. The interview consisted of behavioral and questions about prior work experience. Very easy and simple stuff. I just kept an upbeat attitude and elaborated on every answer. When I got to the question about my availability, she learned that it would conflict because there were other college students that worked there, and they already have certain days off. But we continued to talk, and I could tell if it wasn't for my class schedule, I would have gotten hired. A week later, I get a call from them and they said that they can work with me, and need me ASAP, and that I would be able to skip the panel interview. They emailed me my drug test and background review consent, and also asked for three letters of recommendation. I was in training the very next week.
Interview Question – Sell me this pen Answer Question
Negotiation Details – I did very well in my interview. I found out from my assistant manager that the store manager pushed for an increase in my initial offer (hourly pay). Everyone is on the same commission scale.
Sprint Sales Representative Interview (Neutral Experience)
Interviewed at Sprint
Interview Details Really quick and to the point. Not very extensive. They were hiring in the masses so it was really easy to interview. Had a phone interview and then one with the manager.
Interview Question – Where do you want to be in 5 years with the company. Answer Question
Retail Sales Consultant Interview (Neutral Experience; Easy Interview)
I applied online - interviewed at Sprint in July 2014.
Interview Details The interview went well. I'm looking forward to hearing back from them. Thanks for the info! I met with a manger and he was very helpful. I'm excited about this opportunity. I can honestly say that I will probably get the job!
Interview Question – I was asked how I would deal with an irritated customer. View Answer
Very Difficult Interview
Retail Sales Consultant Interview (Negative Experience; Very Difficult Interview)
I applied online and the process took 3 days - interviewed at Sprint in July 2014.
Interview Details I have been in the tech industry for several years and I understand the importance of market trends and customer service. I am a military veteran with extensive life experience. Never in my life have I felt so insulted and confused as to why someone asks me for my opinion then responds with "if that's what you think then you just aren't human."
Be careful interviewing here because I have no idea what they want, they showed me no desire for any particular personality type. I am a outgoing, outspoken and friendly person with loyal traits. I understand an interview needs to be performed in certain ways but this felt as if it was a nightmare. One of the managers was very personable and likable. The other just came off negative, rude and too opinionated and lacked the traits of professionalism I would expect for a 'people' job.
I am very upset and distraught over this, maybe I should just pursue my career in law enforcement where I expect to be talked to any way possible. I am not a sensitive person but when I observe all of these qualities I am quite concerned with who the company has already chosen to hire before me.
I have not been extended an offer yet and if I do get offered I will be mind blown.
Interview Question – Are you lying to me? How will police training help you with dealing with customers? Answer Question
Manager Interview (Neutral Experience; Difficult Interview)
I applied online and the process took a day - interviewed at Sprint in June 2010.
Interview Details The hiring process for Sprint was not stressful. Be prepared for behavioral questions and provide specific answers. Do not be general or respond with "I did that everyday." Provide a example and relate that example to the job for which you are interviewing. Most of all be optimistic.
Interview Question – Tell us about the most difficult technical problem that you have dealt with. View Answer
Negotiation Details – They will not negotiate.
Lead Retail Consultant Interview (Positive Experience; Easy Interview)
I applied online and the process took 2 weeks - interviewed at Sprint in February 2014.
Interview Details I was contacted the day after I applied and went in for a interview with the store manager. I was asked a few questions that would expect but the overall interview lasted an hour and was a cake walk. He then called another store manager with me in the room and set up my second interview the next day. The second interview only lasted 30 mins and was a bit more difficult. I was called by the first store manager a couple days later to setup the final interview with the district manager. The whole process took 2 weeks from beginning to end.
Interview Question – Your resume shows you had excellent numbers and awards with your previous employer, do you have any proof? View Answer
BISO Sales Representative Interview (Positive Experience; Easy Interview)
I applied online and the process took 3 weeks - interviewed at Sprint in June 2014.
Interview Details Initially found the position on the Sprint website. From there did not hear anything for about a month, out of no where I received an email asking if I could come in for face to face interview. This email did not seem to be real because it was a group email and the interviews were first come first serve. So I went to the interview was the first one to interview that day, waited about a week and then started the background check. The following week received the offer. Easy and smooth process.
Interview Question – The questions that were asked were not hard at all, They went over my resume and asked sales based questions. After that they asked me is I wanted to "jump in the pool", I guess this is how they ease you into a role play scenario. They told me to call them and act as if I was working for sprint and to help a customer who called in. Not too bad. View Answer
Negotiation Details – I did not get to negotiate anything, it was all firm which they tell you in the interview. I would say take the opportunity if given to you. Pay may not be as high as some would like, BUT the experience is golden and could lead you to places you never thought of.
Retail Sales Consultant Interview (Positive Experience; Average Interview)
I applied online and the process took 1 week - interviewed at Sprint in July 2014.
Interview Details applied online on a Tuesday, I received a phone call the next day (Wednesday) interviewed Friday with store manager. received a phone call Monday asking to come in for panel interview/ Conference call with a few other store managers and district manager. Questions where normal, Why Sprint? What is your biggest failure? how did you deal with an upset customer? and several more like that.
Interview Question – How can your previous experience in retail translate over to work for sprint? Answer Question
Retail Store Manager Interview (Negative Experience; Average Interview)
I applied through a recruiter and the process took 5 days - interviewed at Sprint in May 2013.
Interview Details I was referred to Nelson Staffing in San Francisco for an Area/District/retail store Managers position in San Francisco and Novato Ca. I went thru a prep session with the SF Nelson staffer and then on to an interview with the Sprint Area Manager at the retail store in San Fran. He seemed very hurried and disjointed. He was not organized at all and less than professional to say the least.
Interview Question – What was my annual earnings expectations? View Answer
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